Samsung UN32J4000AF User Manual - Page 2

❑

Using the Media Play Menu

1.

Press the

MENU

button. Press the

▲

or

▼

button to select

Applications

, then press the

ENTER

E

button.

2.

Press the

▲

or

▼

button to select

Media Play (USB)

, then press the

ENTER

E

button.

3.

Press the

◄

or

►

button to select an icon (

Videos, Music, Photos,

Settings

), then press the

ENTER

E

button.

✎

It might not work properly with unlicensed multimedia files.

✎

Need-to-Know List before using

Media Play (USB)

x

Supported file systems are FAT and NTFS.

x

Certain types of USB Digital camera and audio devices may not

be compatible with this TV.

x

Media Play

only supports USB Mass Storage Class (MSC)

devices. MSC is a Mass Storage Class Bulk-Only Transport

device. Examples of MSC are Thumb drives and Flash Card

Readers. Devices should be connected directly to the TV’s USB

port. USB HDD is not supported.

x

Before connecting your device to the TV, please back up your files

to prevent them from damage or loss of data. SAMSUNG is not

responsible for any data file damage or data loss.

x

A USB device that requires high power (more than 0.5A) may not

be supported.

x

Do not disconnect the USB device while it is loading.

x

The higher the resolution of the image, the longer it takes to

display on the screen.

x

The maximum supported JPEG resolution is 15360 x 8640 pixels.

x

If a file is corrupted or the TV does not support the file type, the

“Not Supported File Format” message appears.

x

The TV cannot play MP3 files with DRM that have been

downloaded from a for-pay site. Digital Rights Management

(DRM) is a technology that supports the creation, distribution,

and management of digital content in an integrated and

comprehensive way, including protecting the rights and interests

of content providers, preventing illegal copying of contents, and

managing billings and settlements.

x

PTP device is not supported.

x

If an over-power warning message is displayed while you are

connecting or using a USB device, the device may not be

recognized or may malfunction.

x

If the TV has no input during the time set in

Auto Protection

Time

, the Screensaver will run.

x

The power-saving mode of some external hard disk drives may be

released automatically when your connect them to the TV.

x

If you use a USB extension cable, the TV may not recognize the

USB device or may not be able to read the files on the device.

If a USB device connected to the TV is not recognized, the list of files on

the device is corrupted, or a file in the list is not played, connect the USB

device to a PC, format the device, and check the connection.

x

If a file you deleted from the PC is still found when you run

Media

Play

, use the “Empty the Recycle Bin” function on the PC to

permanently delete the file.

x

Photos

only supports sequential jpeg format.

x

The scene search and thumbnail functions are not supported in

the

Videos

.

x

If the number of files and folders saved on a USB storage device is

approximately over 4000, the files and folders may not appear and

some folders may not be opened.

x

The maximum displayed number of files, including sub folders, in

one folder of USB storage device is 2000.

x

The media may not be playing smoothly when using the device

lower than USB 2.0.

Videos

1.

Press the

◄/►

buttons to select

Videos

, then press the

ENTER

E

button in the

Media Play

menu.

2.

Press the

◄/►/▲/▼

buttons to select the desired video in the file

list.

3.

Press the

ENTER

E

button or

�

(Play) button.

-

The selected file is displayed on the top with its playing time.

-

If video time information is unknown, playing time and the progress

bar are not displayed.

-

During video playback, you can search using the

◄/►

buttons.

✎

In this mode, you can play movie clips contained in a game, but you

cannot play the game itself.

y

Supported Subtitle Formats

-

External

Name

File extension

MPEG-4 timed text

.ttxt

SAMI

.smi

SubRip

.srt

SubViewer

.sub

Micro DVD

.sub or .txt

SubStation Alpha

.ssa

Advanced SubStation Alpha

.ass

-

Internal

Name

Container

Format

Xsub

AVI

Picture Format

SubStation Alpha

MKV

Text Format

Advanced SubStation Alpha

MKV

Text Format

SubRip

MKV

Text Format

MPEG-4 Timed text

MP4

Text Format

y

Supported Video Formats

File

Extension

Container

Video Codec

Resolution

Frame

rate(fps)

Bit rate

(Mbps)

Audio

Codec

*.avi

*.mkv

*.asf

*.wmv

*.mp4

*.mov

*.3gp

*.vro

*.mpg

*.mpeg

*.ts

*.tp

*.trp

*.mov

*.flv

*.vob

*.svi

*.divx

AVI

MKV

ASF

MP4

3GP

MOV

FLV

VRO

VOB

PS

TS

Motion JPEG

640x480

MAX 30

8

AC3

LPCM

ADPCM

(IMA, MS)

AAC

HE-AAC

WMA

DD+

MPEG(MP3)

DTS (Core ,

LBR)

G.711(A-

Law, μ-Law)

H.264 BP/

MP/HP

1920x1080

30

H. 264 BP /

MP / HP

Divx 3.11 / 4

/ 5 / 6

MPEG4 SP/

ASP

Window

Media Video

v9(VC1)

MPEG2

MPEG1

*.webm

WebM

VP8

1920x1080

6~30

20

Vorbis

The picture is black and white.

If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1 on the TV.

When changing channels, the picture

freezes or is distorted or delayed.

y

If connected to a cable box, please try to reset it. (Reconnect the AC cord and wait until the cable box reboots. It may take

up to 20 minutes)

y

Set the output resolution of the cable box to 1080i or 720p.

Sound Problem

First of all, please perform the

Sound Test

to confirm that your TV audio is properly operating.

(Go to

MENU

-

Support - Self Diagnosis - Sound Test

)

If the audio is OK, the sound problem may caused by the source or signal.

There is no sound or the sound is too low at

maximum volume.

Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV.

The picture is good but there is no sound.

y

If you are using an external device, check the device’s audio output option (ex. you may need to change your cable box’s

audio option to HDMI when you have a HDMI connected to your TV).

y

Reboot the connected device by reconnecting the device’s power cable.

The speakers are making an inappropriate

noise.

y

Check the cable connections. Make sure a video cable is not connected to an audio input.

y

For Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion.

y

Perform the

Sound Test

as explained above.

No Picture, No Video

The TV will not turn on.

y

Make sure the AC power cord is securely plugged into the wall outlet and the TV.

y

Make sure the wall outlet is working.

y

Try pressing the

POWER

button on the TV to make sure the problem is not the remote.

If the TV turns on, refer to ‘Remote control does not work’ below.

The TV turns off automatically.

y

Ensure the

Sleep Timer

is set to

Off

in the

Time

menu.

y

If your PC is connected to the TV, check your PC power settings.

y

Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

y

When you are watching TV connected to an antenna or cable connection, the TV will turn off after 10 - 15 minutes if there

is no signal.

There is no picture/video.

y

Check the cable connections. (Remove and reconnect all cables connected to the TV and external devices).

y

Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For

example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.

y

Make sure your connected devices are powered on.

y

Be sure to select the TV’s correct source by pressing the

SOURCE

button on the remote control.

y

Reboot the connected device by reconnecting the device’s power cable.

RF(Cable/Antenna) Connection

The TV is not receiving all channels.

y

Make sure the coaxial cable is connected securely.

y

Please try Auto Program to add available channels to the channel list.

go to

MENU

-

Channel

-

Auto Program

then select

Auto

and make sure the correct Cable TV signal type is set in the

menu. There are 3 options. (

STD

,

HRC

and

IRC

)

y

Verify the antenna is positioned correctly.

No Caption on digital channels.

y

Check the Caption Setup menu. Try changing

Caption Mode Service1

to

CC1

.

y

Some channels may not have caption data.

The picture is distorted: macroblock, error,

small block, dots, pixelization.

y

Compression of video contents may cause picture distortion. Especially on fast moving pictures such as sports and action

movies.

y

A weak signal can cause picture distortion. This is not a TV problem.

Others

Purple/green rolling horizontal bars and

buzzing noise from the TV speakers with

Component cable connection.

Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the set-top-box has

a grounding issue. Replace the Component video cables with an HDMI connection.

The picture will not display in full screen.

y

HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.

y

Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your TV.

y

Adjust the picture size option on your external device or change the TV to full screen.

The remote control does not work.

y

Replace the remote control batteries with correct polarity (+/–).

y

Clean the transmission window located on the top of the remote control.

y

Try pointing the remote directly at the TV from 5~6 feet away.

The cable/set top box remote control

does not turn the TV on or off, or adjust

the volume.

Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the

SAMSUNG TV code.

A “

Mode Not Supported

” message

appears.

Check the supported resolution of the TV and adjust the external device’s output resolution accordingly. Refer to resolution

settings in this manual.

Caption

on the TV menu is greyed out.

y

You cannot select

Caption

in the TV menu when watching content from a device connected via HDMI or Component.

y

Caption

must be activated on the external device.

There is a plastic smell from the TV.

This smell is normal and will dissipate over time.

Other Restrictions

x

Codecs may not function properly if there is a problem with the content.

x

Video content does not play or does not play correctly if there is an

error in the content or container.

x

Sound or video may not work if they have standard bit rates/frame

rates above the TV’s compatibility ratings.

x

If the Index Table is has an error, the Seek (Jump) function will not work.

x

When playing video over a network connection, the video may not play

smoothly because of data transmission speeds.

x

Some USB/digital camera devices may not be compatible with the TV.

x

While the TV is playing a video at the bit rate of 10 Mbps or higher, the

menu screens may be displayed slowly.

Video Decoder

Supports up to H.264, Level 4.1

H.264 FMO / ASO / RS, VC1 / AP L4 are not supported.

GMC 2 or above is not supported.

Audio Decoder

WMA 10 Pro supports up to 5.1 channels. Supports up to the M2

profile. WMA lossless audio is not supported.

QCELP and AMR NB/WB are not supported.

Vorbis is supported for up to 2 channels.

Dolby Digital Plus is supported for up to 5.1 channels.

The DTS LBR codec is only available for MKV / MP4 /TS containers.

Music

1.

Press the

◄/►

buttons to select

Music

, then press the

ENTER

E

button in the

Media Play

menu.

2.

Press the

◄/►/▲/▼

buttons to select the desired Music in the file

list.

3.

Press the

ENTER

E

button or

(Play) button.

✎

During music playback, you can search using the

◄/►

buttons.

✎

(REW) and

(FF) buttons do not function during play.

✎

Only displays the files with MP3 file extensions. Other file extensions

are not displayed, even if they are saved on the same USB device.

✎

If the sound is abnormal when playing MP3 files, adjust the

Equalizer

in the

Sound

menu. (An over-modulated MP3 file may

cause a sound problem.)

Photos

1.

Press the

◄/►

buttons to select

Photos

, then press the

ENTER

E

button in the

Media Play

menu.

2.

Press the

◄/►/▲/▼

buttons to select the desired photo in the file

list.

3.

Press the

ENTER

E

button or

(Play) button.

✎

NOTE

-

While a photo list is displayed, press the

(Play) /

ENTER

E

button on the remote control to start the slide show.

-

All files in the file list section will be displayed in the slide show.

-

During the slide show, files are displayed in order.

-

During the slide show, you can adjust the slide show speed using

(REW) or

(FF) button.

-

You can move to other file using the

◄/►

buttons.

Supported Photo Formats

Image

Photo

Resolution

JPEG

Base-line

15360 x 8704

Progressive

1024 x 768

Other Restrictions

y

CMYK and YCCK Color space JPEGs are not supported.

Playing Multiple Files

■

Playing selected video/music/photo files

1.

Press the Yellow button in the file list to select the desired file.

2.

Repeat the above operation to select multiple files.

✎

NOTE

-

The

c

mark appears to the left of the selected files.

-

To cancel a selection, press the Yellow button again.

-

To deselect all selected files, press the

TOOLS

button and select

Deselect All

.

3.

Press the

TOOLS

button, and then select

Play Selected Contents

.

■

Playing the video/music/photo file group

1.

While a file list is displayed, move to any file in desired group.

2.

Press the

TOOLS

button, and then select

Play Folder

.

Media Play - Additional Functions

■

Videos/Music/Photos Play Option menus

When playing a file, press the

TOOLS

button.

Category

Operation

Videos

Music

Photos

Title

You can move the other file

directly.

c

Repeat Mode

You can play movie and music files

repeatedly.

c

c

Picture Size

You can adjust the picture size to

your preference.

c

Picture Mode

You can adjust the picture setting.

c

c

Sound Mode

You can adjust the sound setting.

c

c

c

Subtitle Settings

You can play the video with

Subtitles. This function only works

if the subtitles are the same file

name as the video.

c

Audio Format

You can select the digital audio

output format.

c

Audio Language

You can change the audio

language if the video has more

than one language.

c

Stop Slide

Show /

Start Slide Show

You can start or stop a Slide Show.

c

Slide Show

Speed

You can select the slide show

speed during the slide show.

c

Background

Music

You can set and select

background music when watching

a Slide Show.

c

Zoom

You can zoom into images in full

screen mode.

c

Rotate

You can rotate images in full

screen mode.

c

Information

You can see detailed information

about the played file.

c

c

c

Settings

Using the Setup Menu

■

DivX® Video On Demand

: Shows the registration code authorized

for the TV. If you connect to the DivX web site and register with

10-digit registration code, you can download the VOD activation file.

Once you play it using Media Play, the registration is completed.

✎

For more information on DivX® VOD, visit “http://vod.divx.com”.

■

Information

: Select to view information on the connected device.

Other Information

Installing the Wall Mount Kit

The wall mount kit (sold separately) allows you to mount the TV on the

wall.

For detailed information on installing the wall mount, see the instructions

provided with the wall mount items. Contact a technician for assistance

when installing the wall mount bracket. Samsung Electronics is not

responsible for any damage to the product or injury to yourself or others

if you elect to install the wall mount on your own.

TV

Wall mount

bracket

C

Wall mount

Adapter

Wall Mount Kit Specifications (VESA)

✎

The wall mount kit is not supplied, but sold separately.

Install your wall mount on a solid wall perpendicular to the floor. When

attaching to other building materials, please contact your nearest dealer.

If you install the TV on a ceiling or slanted wall, it may fall and result in

severe personal injury.

✎

NOTE

x

Standard dimensions for wall mount kits are shown in the table

below.

x

When purchasing our wall mount kit, a detailed installation manual

and all parts necessary for assembly are provided.

x

Do not use screws that do not comply with the VESA standard

screw specifications.

x

Do not use screws that are longer than the standard dimension

or do not comply with the VESA standard screw specifications.

Screws that are too long may cause damage to the inside of the

TV set.

x

For wall mounts that do not comply with the VESA standard screw

specifications, the length of the screws may differ depending on

the wall mount specifications.

x

Do not fasten the screws too firmly. This may damage the product

or cause the product to fall, leading to personal injury. Samsung is

not liable for these kinds of accidents.

x

Samsung is not liable for product damage or personal injury when

a non-VESA or non-specified wall mount is used or the consumer

fails to follow the product installation instructions.

x

Do not mount the TV at more than a 15 degree tilt.

x

Always have two people mount the TV on a wall.

Product

Family

TV size in

inches

VESA screw hole

specs (A * B) in

millimeters

C (mm)

Standard

Screw

Quantity

LED-TV

32

200 X 200

31.3 ~ 32.3

M8

4

Do not install your Wall Mount Kit

while your TV is turned on. It may

result in personal injury due to

electric shock.

Securing the TV to the Wall

Caution

: Pulling, pushing, or climbing onto the TV may cause

the TV to fall. In particular, ensure that your children do not

hang over or destabilize the TV; doing so may cause the TV

to tip over, resulting in serious injuries or death. Follow all

safety precautions provided on the included Safety Flyer. For

added stability, install the anti-fall device for safety purposes,

as follows.

To prevent the TV from falling

✎

Since the necessary clamps, screws, and string are not supplied,

please purchase these additionally.

1.

Drive the screws into the clamps and firmly fasten them onto the wall.

Make sure the screws are firmly fixed into the wall.

2.

Remove the screws from the back center of the TV, put the screws

into the clamps, and then fasten the screws onto the TV again.

3.

Connect the clamps fixed onto the TV and the clamps fixed onto the

wall with a strong cable and then tie the string tightly.

✎

Verify all connections are properly secured. Periodically check the

connections for any sign of fatigue or failure. If you have any doubt

about the security of your connections, contact a professional

installer.

✎

Install the TV close to the wall so that it does not fall.

✎

It is safe to connect the string so that the clamps fixed on the wall

are equal to or lower than the clamps fixed on the TV. Untie the

string before moving the TV.

Kensington Lock

The Kensington Lock is not supplied by Samsung. It is a device used

to physically fix the system when using it in a public place. Refer to the

manual provided with the Kensington Lock for additional information on

proper use.

✎

Please find a “

K

” icon on the rear of the TV. The Kensington slot is

beside the “

K

” icon.

✎

The position and color may differ depending on the model.

Program Rating Lock

The

Program Rating Lock

feature automatically locks out programs

that are deemed inappropriate for children. The user must enter a PIN

(personal identification number) before any of the Program Rating Lock

restrictions are set up or changed.

✎

Program Rating Lock

is not available in

HDMI

or

Component

mode.

✎

The default PIN number of a new TV set is “0-0-0-0”.

■

Program Rating Lock

: You can block rated TV Programs.

■

TV Parental Guidelines

: You can block TV programs depending on

their rating. This function allows you to control what your children are

watching.

■

MPAA Rating

: You can block movies depending on their MPAA

rating. The Motion Picture Association of America (MPAA) has

implemented a rating system that provides parents or guardians with

advanced information on which films are appropriate for children.

■

Canadian English

: You can block TV programs depending on their

Anglophone Canadian.

■

Canadian French

: You can block TV programs depending on their

French Canadian rating.

■

Downloadable U.S. Rating

: Parental restriction information can be

used while watching DTV channels.

■

Change PIN

: The Change PIN screen will appear. Choose any 4 digits

for your PIN and enter it in

Enter New PIN

. Re-enter the same 4 digits

in

Confirm New PIN

. When the Change PIN screen disappears, press

the OK button. The TV has memorized your new PIN.

✎

If you forget the PIN, press the remote-control buttons in the

following sequence, which resets the pin to “0-0-0-0” :

POWER

(off)

→

MUTE

→

8

→

2

→

4

→

POWER

(on)

Caption

(On-Screen Text Messages)

■

Caption

: You can switch the caption function on or off. If captions are

not available, they will not be displayed on the screen.

✎

The

Caption

feature does not work in

Component

or

HDMI

mode.

■

Caption Mode

: You can select the desired caption mode.

Default / CC1~CC4 / Text1~Text4

: (analog channels only) The

Analog Caption function operates in either analog TV channel mode

or when a signal is supplied from an external device to the TV.

(Depending on the broadcasting signal, the Analog Caption function

may or may not work with digital channels.)

Default / Service1~Service6 / CC1~CC4 / Text1~Text4

: (digital

channels only) The Digital Captions function works with digital

channels.

✎

Service1~6

may not be available in digital caption mode

depending on the broadcast.

■

Digital Caption Options

: (digital channels only)

Size

: Options include Default, Small, Standard and Large. The default

is Standard.

Font Style

: Options include Default and Styles 0 to 7. The default is

Style 0.

Foreground Color

: Options include Default, White, Black, Red,

Green, Blue, Yellow, Magenta and Cyan.

You can change the color of the letter. The default is White.

Background Color

: Options include Default, White, Black, Red,

Green, Blue, Yellow, Magenta and Cyan. You can change the

background color of the caption. The default is Black.

Foreground Opacity

: This adjusts the opacity of text. Options include

Default, Transparent, Translucent, Solid and Flashing.

Background Opacity

: This adjusts the opacity of the caption

background. Options include Default, Transparent, Translucent, Solid

and Flashing.

Return to Default

: This option sets each Size, Font Style, Foreground

Color, Background Color, Foreground Opacity and Background

Opacity to its default.

✎

Digital Caption Options

are available only when

Default

and

Service1~Service6

can be selected in

Caption Mode

.

✎

The Foreground and Background cannot be set to have the same

color.

Boot Logo

Enable/disable displaying the logo while the TV starts up.

Eco Solution

■

Energy Saving

: This adjust the brightness of the TV in order to

reduce power consumption. If you select

Picture Off

, the screen is

turned off, but the sound remains on. Press any button except volume

button to turn on the screen.

■

No Signal Power Off

: Sets how quickly the TV switches to standby

mode, if no picture is being received.

✎

Disabled when the PC is in power saving mode.

■

Auto Power Off

: The TV will be automatically turned off when no user

operation is received for 4 hours.

Auto Protection Time

If the screen remains idle with a still image for a certain period of

time defined by the user, the screen saver is activated to prevent the

formation of ghost images on the screen.

Support Menu

Self Diagnosis

■

Picture Test

: Use to check for picture problems. If the problem

continues to occur, check the color pattern.

■

Sound Test

: Use the built-in melody sound to check for sound

problems.

■

Signal Strength

: (digital channels only) An HD channel’s reception

quality is either perfect or the channels are unavailable. Adjust your

antenna to increase signal strength.

■

Reset

: Reset all settings to the factory defaults.

✎

The PIN input screen appears before the setup screen.

✎

Enter your 4-digit PIN. Change the PIN using the

Change PIN

option.

Software Upgrade

Software Upgrade

can be performed by downloading the latest

firmware from samsung.com to a USB memory device.

Use Mode

You can turn the TV into a display model for retail environments by

setting Use Mode to

Store Demo

.

✎

For all other uses, select

Home Use

.

✎

With

Store Demo

, some functions are disabled, and the TV

automatically resets itself after a preset amount of time.

HD Connection Guide

Refer to this information when connecting external devices to the TV.

Contact Samsung

View this information when your TV does not work properly or when you

want to upgrade the software. You can find information regarding our call

centers and how to download products and software.

Media Play

Enjoy photos, music and/or movie files saved on a USB

Mass Storage Class (MSC) device.

MEDIA.P

Connecting a USB Device

1.

Turn on your TV.

2.

Connect a USB device containing photo, music and/or movie files to

the

USB

jack on the side of the TV.

3.

When USB is connected to the TV, you can select

Media Play (USB)

in

Applications

menu.

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. If none of these troubleshooting tips apply, visit samsung.

com, then click on Support, or call Samsung customer service at 1-800-SAMSUNG.

Problem

Possible Solution

Flickering and Dimming

If your Samsung Television is flickering or dimming sporadically, you may need to disable some of its energy efficient features

like the

Energy Saving

feature. If you follow below step with your remote, you can turn these features off or on.

y

Energy Saving

:

MENU

→

Setup

→

Eco Solution

→

Energy Saving

→

Select Settings

Component Connections /

Screen Color

If you find that the color on your Samsung television’s screen is not correct or black and White, first run a

Self Diagnosis

on

the TV to make sure there are no device issues.

y

Self Diagnosis

:

MENU

→

Support

→

Self Diagnosis

→

Picture Test

If the test is ok, try making sure:

y

Your connections are all consistent. For example, if you’ve used the AV In jack on your TV, make sure you have used the AV

Out jack on your video source.

y

Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled Pb, Pr, and

Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the video source to the blue Pb

jack on the TV, the red Pr jack on the source to the red Pr jack on the TV.

Screen Brightness

If you find that the colors on your Samsung TV are correct but just a little too dark or bright, there are some settings you

should check before calling for a repair.

y

Backlight

,

Contrast

,

Brightness

,

Sharpness

,

Color

,

Tint (G/R)

and so on. Go in to “

Picture

” on user Menu then try

adjusting options mentioned above.

Unwanted Powering off

If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco friendly

No

Signal Power Off

feature.

First make sure you

Sleep Timer

is not accidentally set. The sleep timer allows you the comfort of falling asleep with the TV

still on but, turns it off after a certain period of time so as not to waste energy.

y

Sleep Timer

:

MENU

→

Setup

→

Time

→

Sleep Timer

If the Sleep Timer is not activated, you may have engaged the

No Signal Power Off

or

Auto Power Off

feature.

y

No Signal Power Off

:

MENU

→

Setup

→

Eco Solution

→

No Signal Power Off

y

Auto Power Off

:

MENU

→

Setup

→

Eco Solution

→

Auto Power Off

Trouble Powering On

Before Turn on check red light on the right or left bottom of your TV. Press power on button on TV or remote and it

will blink about 5 times before turning on.

If you find that you are having trouble powering on your Samsung television, there are a number of things to check before

making a call to the service department.

y

If you happen to be using the TV as a monitor and the stand-by light only blinks for a few seconds when you press the

power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your keyboard or move the

mouse. Then try turning your TV on.

If you’re sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If you have

a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a signal. To test the

signal output of your cable or satellite box, press the guide or info button on the cable or satellite box remote control. If the

screen displays the guide or info data, the problem is caused by the box.

Stand Assembly

If you have any trouble to assemble the stand though you refer to “Install the Stand” mentioned at separate guide.

Cannot find channel

Re-run plug and play.

Poor picture

First, perform the

Picture Test

and to see if your TV is properly displaying the test image.

Go to

MENU

-

Support

-

Self Diagnosis

-

Picture Test

If the test image is properly displayed, the poor picture may be caused by the source or signal.

The TV image does not look as good as it

did in the store.

If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high

definition) picture quality.

Cable/Satellite subscribers: Try HD channels from the channel line up.

Air/Cable Antenna connection: Try HD channels after performing Auto program.

✎

Many HD channels are up scaled from SD(Standard Definition) contents.

y

Adjust the Cable/Set top box video output resolution to 1080i or 720p.

The picture is distorted: macroblock error,

small block, dots, pixelization.

y

Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and action

movies.

y

A weak signal can cause picture distortion. This is not a TV problem.

y

Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels.

Color is wrong or missing.

If you’re using a component connection, make sure the component cables are connected to the correct jacks. Incorrect or

loose connections may cause color problems or a blank screen.

There is poor color or brightness.

y

Adjust the Picture options in the TV menu. (Go to

Picture Mode / Color / Brightness / Sharpness

)

y

Adjust the

Energy Saving

option in the TV menu. (Go to

MENU

-

Setup

-

Eco Solution

-

Energy Saving

)

y

Try resetting the picture to view the default picture setting. (Go to

MENU

-

Picture - Picture Reset

)

There is a dotted line on the edge of the

screen.

y

If the picture size is set to

Screen Fit

, change it to 16:9.

y

Change the cable/satellite box resolution.

TV

Signal Strength

is unavailable in the

Self

Diagnosis

Test menu.

This function is only available for digital channels from an Antenna / RF / Coax connection.

TV is tilted to the right or left side.

Remove the stand base from the TV and reassemble it.

The

Channel

menu is greyed out

(unavailable).

The

Channel

menu is only available when you select the TV source.

Your settings are lost after 30 minutes or

every time the TV is turned off.

If TV is in the

Store Demo

mode, it will reset audio and picture settings every 30 minutes. Please change from

Store Demo

mode to

Home Use

mode using the

Plug & Play

procedure. Press the

SOURCE

button to select TV mode, go to

MENU

→

Setup

→

Plug & Play

→

ENTER

E

.

You have intermittent loss of audio or video.

Check the cable connections and reconnect them.

Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long

term use. If mounting

the TV to the wall, we recommend using cables with 90 degree connectors.

You see small particles when you look

closely at the edge of the frame of the TV.

This is part of the product’s design and is not a defect.

POP (TV’s internal banner ad) appears on

the screen.

Select

Home Use

under

Plug & Play

mode. For details, refer to

Plug & Play

(Initial Setup).

✎

This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or

dark pixels on the screen. These pixels will have no impact on the performance of the product.

✎

Watch these troubleshooting on video at www.samsung.com/spsn.

✎

Some functions and pictures shown in this manual are available on specific models only.

✎

You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com

→

Support

→

Downloads) by USB.

Storage and Maintenance

✎

If you attached some stickers on the TV screen, it remains some debris after removing the sticker. Please clean it to watch TV.

✎

The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to

prevent scratches.

Do not spray water directly onto the

product. Any liquid that goes into the

product may cause a failure, fire, or electric

shock.

Clean the product with a soft cloth

dampened with in a small amount of water.

Do not use a flammable liquid (e.g. benzene,

thinners) or a cleaning agent.

License

This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video.

To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD

section of your device setup menu.

DivX Certified® to play DivX® video up to HD 1080p, including premium content.

DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used under license.

Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710; 7,519,274.

This device supports DivX Plus Streaming® for enjoying HD movies and TV shows with advanced features (multi-language

subtitles, multiple audio tracks, chapters, smooth FF/RW, etc.) streamed to your device.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, &

DTS and the Symbol together are registered trademarks, and DTS 2.0 Channel is a trademark of DTS, Inc. © DTS, Inc. All

Rights Reserved.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol,

DTS in combination with the Symbol, and DTS Studio Sound are registered trademarks or trademarks of DTS, Inc. in the

United States and/or other countries. © DTS, Inc. All Rights Reserved.

Manufactured under license from Dolby Laboratories.

Dolby and the double-D symbol are trademarks of Dolby Laboratories.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered

trademarks of HDMI Licensing LLC in the United States and other countries.

Open Source Announcement

To send inquiries and requests for questions regarding open sources, contact Samsung via Email ([email protected]).

Specifications

Environmental Considerations

Operating Temperature

Operating Humidity

Storage Temperature

Storage Humidity

50°F to 104°F (10°C to 40°C)

10% to 80%, non-condensing

-4°F to 113°F (-20°C to 45°C )

5% to 95%, non-condensing

Model Name

UN32J4000

UN32J5003

Display Resolution

1366 x 768

1920 x 1080

Screen Size

(Diagonal)

32" Class

(31.5" measured diagonally)

32" Class

(31.5" measured diagonally)

Sound

Output

10 W

Dimensions (W x H x D)

Body

With stand

29.3 x 17.4 x 2.7 inches

(745.4 x 442.2 x 69.0 mm)

29.3 x 18.2 x 5.9 inches

(745.4 x 463.1 x 150.5 mm)

29.1 x 17.1 x 2.7 inches

(741.0 x 436.0 x 69.0 mm)

29.1 x 18.4 x 5.7 inches

(741.0 x 468.7 x 145.5 mm)

Weight

Without Stand

With Stand

8.1 lbs (3.7 kg)

8.3 lbs (3.8 kg)

8.0 lbs (3.66 kg)

8.2 lbs (3.74 kg)

✎

Design and specifications are subject to change without prior notice.

✎

The actual appearance of the TV may differ from the images in this manual, depending on the model.

✎

Typical power consumption is measured according to Energy Star Program requirements for televisions.

■

JACK PANEL DETAIL / REAR VIEW

2

3

4

5

1

(Unit:

inches

)

Model name

1

2

3

4

5

UN32J4000

4.5

10.7

4.7

8.0

6.6

UN32J5003

4.2

10.6

4.7

7.9

6.4

NOTE: All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to

the dimensions prior to performing installation of your TV. Not responsible for typographical or printed errors.

© 2015 Samsung Electronics America, Inc

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Samsung UN32J4000AF User Manual - Page 2

Store Demo, Home Use, Open Source Announcement - review

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