Samsung UN32J5003BF User Manual - Page 2

If you selected Manual: The Clock Set screen appears. Use the ▲/▼ buttons to change the values in each field or use the number buttons to enter the values directly. Use the ◀/▶ buttons to move from field to field. When done w✎ith✎aAllvtahielafbieleldosn, plyrewshseEnNCTEloRcE k M.ode is set to Manual. ■■ Sleep Timer t Automatically shuts off the TV after a preset period of time. (30, 60, 90, 120, 150 and 180 minutes). ✎✎ To cancel the Sleep Timer, select Off. Timer 1 / Timer 2 / Timer 3 Turns the TV on and off automatically at times and days you select. You can set three different on/off timer settings. ✎✎ You must set the clock first. ■■ On Time / Off Time: Set the hour, minute, am/pm, and Activate/Inactivate fields for the On Time and Off Time. Use the ◀/▶ buttons to move from field to field. Use the ▲/▼ buttons to change the values in each field. To activate the timer with the setting you have chosen, set the Activate/ Inactivate field to Activate. ■■ Volume: Set the desired loudness. ■■ Contents: To select what will be turned on when the timer setting is activated. You can set the TV to turn on a specific channel or play back contents such as photo or audio files. Use the ◀/▶ buttons to move to the Contents field, and then press the ENTERE button. The Contents screen appears. Use the ◀/▶ buttons to move from field to field. Use the ▲/▼ buttons to change the values in each field. - TV/USB: Select TV or USB. The USB device must be connected to your TV before you can select USB. - Antenna: Displays the current antenna source, Air or Cable. - Channel: If you have selected TV, select the desired channel. - Music/Photo: If you have selected USB, follow these steps to select a folder containing MP3 (Music) or JPEG (Photo) files on the USB device: ✎✎ The maximum number of files the TV can display, including sub folders, in one folder of a USB storage device is 1000. ✎✎ The media may not play smoothly if you use a USB device rated lower than USB 2.0. 1. Use the ◀/▶ buttons to move to the field under Music or the field under Photo, and then press the ENTERE button. The TV displays a single folder (the Root folder) and the type or name of the device. 2. Press the ENTERE button. A list of folders on the device appears. ✎✎ If there are no folders on your device, press the Yellow select button to select the Root folder, and then press the RETURN button. The Timer screen re-appears. 3. Use the ▲/▼ buttons to highlight a folder that contains music or photos, and then press the Yellow select button to select the folder. 4. Press the RETURN button. The Timer screen re-appears. ■■ Repeat: Select Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can select the days you want to activate the timer by using the ◀/▶ buttons to highlight the day, and then pressing the ENTERE button. To unselect a day, highlight it, and then press the ENTERE button. When you finished making all your selections on the Timer screen, press either the ENTERE or RETURN button. ❑❑ Other Features Voice Guide (On/Off) You can activate voice guides that describe the menu options aloud to aid the visually impaired. ■■ Voice Guide: Enable or disable the Voice Guide feature. Voice Guide is provided in the current language. ■■ Volume: Set the volume of the voice guide. ■■ Pitch: Set the pitch of the voice guide. ■■ Speed: Set the speed of the voice guide. Game Mode (On/Off) When you connect a game console such as a PlayStation™ or Xbox™ to your TV, you can enjoy a more realistic gaming experience by turning on the Game Mode function. ✎✎ Precautions and limitations for game mode: xx Before you disconnect the game console and connect another external device, set Game Mode to Off in the setup menu. xx If you display the TV menu in Game Mode, the screen shakes slightly. ✎✎ Game Mode is not available when the input source is set to TV. ✎✎ After connecting the game console, set Game Mode to On. You may notice slightly reduced picture quality. Program Rating Lock The Program Rating Lock feature lets you block programs you've determined are inappropriate for your children based on the program's ratings. To access the Program Rating Lock feature and make any changes, you must enter a PIN (personal identification number). To watch a blocked program, you must also enter the same PIN. ✎✎ Program Rating Lock is not available in HDMI or Component mode. ✎✎ The default PIN number of a new TV set is "0-0-0-0". You can set your own PIN using the Change PIN function. How It Works When you access the Program Rating Lock Menu functions for the first time, the PIN input screen appears. Enter 0-0-0-0. The PIN screen closes and the Program Rating Lock Menu appears. Every time you access the Program Rating Lock functions, the PIN screen will appear and you must enter a PIN. When the Rating Lock screen appears, select Program Rating Lock, and then press ENTERE. Select On, and then press the ENTERE key again. Depending on what type of programs or movies you want to block, select one of the options on the screen, and then press the ENTERE button. The options are listed below: ■■ TV Parental Guidelines: You can block TV programs based on their ratings. This function allows you to control what your children are watching. ■■ MPAA Rating: You can block movies based on their MPAA ratings. The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on which films are appropriate for children. ■■ Canadian English: You can block TV programs based on their Anglophone Canadian ratings. ■■ Canadian French: You can block TV programs based on their French Canadian ratings. ■■ Downloadable U.S. Rating: You can use parental restriction information while watching DTV channels. Locking/Blocking Programs or Movies You lock or block programs and/or movies in essentially the same way for each option. Each option displays a grid or table. All the tables have ratings listed on the left. The TV Parental Guidelines option also has kinds of content listed across the top: All: Lock all TV ratings. / FV: Fantasy violence / V: Violence / S: Sexual situation / L: Adult Language / D: Sexually Suggestive Dialog. To lock/block movies or shows with certain ratings and/or kinds of content, click the square next to the rating and/or under the kind of content. A lock appears. To unlock/unblock, click the square again. When you click a low rating, all the ratings above it will also display locks. You can also Allow All or Lock All. When done, press the RETURN button on your remote. ■■ Change PIN: Select Change PIN and the Change PIN screen appears. Choose any 4 digits for your PIN, and then enter them in the Enter New PIN fields. Re-enter the same 4 digits in the Confirm New PIN fields. When the Change PIN screen disappears, press the OK button. The TV has ✎me✎mIof ryiozeudfoyorguertntehwePPIINN., press the remote-control buttons in the following sequence, which resets the pin to "0-0-0-0" : POWER (off) → MUTE → 8 → 2 → 4 → POWER (on) Caption (On-Screen Text Dialogue) ■■ Caption: You can switch the caption function on or off. If captions are not available, they will not be displayed on the screen. ✎✎ The Caption feature does not work in Component or HDMI mode. ■■ Caption Mode: You can select the desired caption mode. Default / CC1~CC4 / Text1~Text4: (analog channels only) The Analog Caption function operates in either analog TV channel mode or when a signal is supplied from an external device to the TV. (Depending on the broadcasting signal, the Analog Caption function may or may not work with digital channels.) Default / Service1~Service6 / CC1~CC4 / Text1~Text4: (Digital channels only) The Digital Captions function works with digital channels. ✎✎ Service1~6 may not be available in digital caption mode depending on the broadcast. ■■ Digital Caption Options: (Digital channels only) Size: Options include Default, Small, Standard, and Large. The default is Standard. Font Style: Options include Default and Styles 0 to 7. The default is Style 0. Foreground Color: Options include Default, White, Black, Red, Green, Blue, Yellow, Magenta, and Cyan. You can change the color of the letters. The default is White. Background Color: Options include Default, White, Black, Red, Green, Blue, Yellow, Magenta, and Cyan. You can change the background color of the captions. The default is Black. Foreground Opacity: This adjusts the opacity of text. Options include Default, Transparent, Translucent, Solid, and Flashing. Background Opacity: This adjusts the opacity of the caption background. Options include Default, Transparent, Translucent, Solid, and Flashing. Return to Default: This option sets Size, Font Style, Foreground Color, Background Color, Foreground Opacity, and Background Opacity to its default. ✎✎ Digital Caption Options are available only when you can select Default and Service1 ~ Service6 in Caption Mode. ✎✎ The Foreground and Background cannot be set to the same color. Boot Logo Enable or disable the display of the Samsung logo when you turn on the TV. - 9 - Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solution. If none of these troubleshooting tips apply, visit samsung.com, then click on Support, or call Samsung customer service at 1-800-SAMSUNG. Problem Flickering and Dimming Component Connections / Screen Color Screen Brightness Unwanted Powering off Possible Solution If your Samsung Television is flickering or dimming sporadically, you may need to disable some of its energy efficiency features such as the Energy Saving feature. Follow the steps below with your remote to turn these features off or on. yy Energy saving : MENU → Setup → Eco Solution → Energy Saving → Select Settings If you find that the color on your Samsung television's screen is not correct or black and white, first run a Self Diagnosis Test on the TV to make sure there are no device issues. yy Self Diagnosis : User Menu → Support → Self Diagnosis → Picture Test yy If the test is ok, try making sure ; yy Your connections are all consistent. For example, if you've used the AV In jack on your TV, make sure you have used the AV Out jack on your video source. yy Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled Pb, Pr, and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the video source to the blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV, etc. If you find that the colors on your Samsung TV are correct but just a little too dark or bright, there are some settings you should check before calling for a repair. yy Backlight, Contrast, Brightness, Sharpness, Color, Tint and so on. Go to "Picture" in the Menu, and then try adjusting these options. If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco friendly No Signal Power Off feature. First make sure the Sleep Timer is not accidentally set. The Sleep Timer lets you fall asleep with the TV still on knowing that it will turn off after a certain period of time and not waste energy. yy Sleep Timer : User Menu → Setup → Time → Sleep Timer If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature. yy No Signal Power Off : User Menu → Setup → Eco Solution → No Signal Power yy Auto Power Off : User Menu → Setup → Eco Solution → Auto Power Off Trouble Powering On Before you turn the TV on, find the red light on the right or left bottom of your TV. Press the power on button on the TV or remote and the light should blink about 5 times before the TV turns on. If you find that you are having trouble powering on your Samsung television, there are a number of things to check before making a call to the service department. yy If you happen to be using the TV as a monitor and the stand-by light only blinks for a few seconds when you press the power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your keyboard or move the mouse. Then try turning your TV on. If you're sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If you have a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a signal. To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite box remote control. If the screen displays the guide or info data, the problem is caused by the box. Stand Assembly • If you have any trouble assembling the stand, refer to "Install the Stand" in the Start Up or Stand Installation Guide. Cannot find a channel Poor Picture • Re-run Plug & Play or run Auto Program. (go to MENU - Channel - Auto Program) First, perform the Picture Test and to see if your TV is displaying the test image properly. Go to MENU - Support - Self Diagnosis - Picture Test If the test image is properly displayed, the poor picture may be caused by the source or signal. The TV image does not look as good as it did in the store. The picture is distorted has macroblock error, small block, dots, pixelization. • If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high definition) picture quality. • Cable/Satellite subscribers: Try HD channels from the channel line up. • Air/Cable Antenna connection: Try HD channels after running Auto Program. ✎✎ Many HD channels broadcast up scaled SD (Standard Definition) content. The picture quality of up scaled SD content is low. • Adjust the Cable/Set top box video output resolution to 1080i or 720p. • Compression of video contents may cause picture distortion, especially on fast moving pictures such as those in sports and action movies. • A weak signal can cause picture distortion. This is not a TV problem. • Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels. The color is wrong or missing. • If you're using a component connection, make sure the component cables are connected to the correct jacks. Incorrect or loose connections may cause color problems or a blank screen. There is poor color or brightness. • Adjust the Picture options in the TV menu. (go to Picture Mode / Color / Brightness / Sharpness) • Adjust the Energy Saving option in the TV menu. (go to MENU - Setup - Eco Solution - Energy Saving ) • Try resetting the picture to the default picture settings. (go to MENU - Picture - Picture Reset) - 13 - MEDIA.P Eco Solution ■■ Energy Saving (Off / Low / Medium / High): Lets you adjust the brightness of the TV to reduce power consumption. ■■ No Signal Power Off (Off / 15 min. / 30 min. / 60 min.): Sets how quickly the TV switches to standby mode, if no picture is being received. ✎✎ Disabled when an attached PC is in power saving mode. ■■ Auto Power Off (Off / On): When Auto Power Off is set to On, the TV will automatically turn off when no user operation is detected for 4 hours. Application Menu Enjoy photos, music, and/or movie files saved on a USB Mass Storage Class (MSC) device. ❑❑ Connecting a USB Device 1. Turn on your TV. 2. Connect a USB device containing photo, music, and/or movie files to the USB jack on the back of the TV. A pop up window appears. 3. Press the MEDIA.P button on your remote. The Media Play menu appears. ❑❑ Using the Media Play Menu To open Media Play in the Menu, follow these steps: 1. Press the MENU button. Then, press the ▲ or ▼ button to select Applications on the left, and then press the ENTERE button. 2. Press the ▲ or ▼ button to select Media Play (USB), and then press the ENTERE button. 3. Press the ◀ or ▶ button to select an icon (Videos, Music, Photos, Settings), ✎✎✎✎anMRxxdeeTatdhhdieaetnhPfeipllaerlyeisssmtysbsitgehtheleotmEwnNosbTuteEpwfRopoE rorekrutpbssruioFntpAtgoeTMnr1.le6yd,wFiaiAtPhTl3ua2yn,l(iaUcneSdnBs)NedTFmSu. ltimedia files. xx Certain types of USB Digital camera and audio devices may not xx be compatible with this TV. Media Play only supports USB Mass Storage Class (MSC) devices. MSC is a Mass Storage Class Bulk-Only Transport device. Examples of MSC are Thumb drives and Flash Card Readers. Devices should be connected directly to the TV's USB port. USB HDD is not supported. xx Before connecting your device to the TV, please back up your files to prevent file damage or loss of data. SAMSUNG is not responsible for any data file damage or data loss. xx A USB device that requires high power (more than 0.5A) may not be supported. xx Do not disconnect the USB device while it is loading. xx The higher the resolution of the image, the longer it takes to display on the screen. xx The maximum supported JPEG resolution is 15360 x 8640 pixels. xx If a file is corrupted or the TV does not support the file type, the "Not Supported File Format" message appears. xx The TV cannot play MP3 files with DRM that have been downloaded from a for-pay site. Digital Rights Management (DRM) is a technology that supports the creation, distribution, and management of digital content in an integrated and comprehensive way, including protecting the rights and interests of content providers, preventing illegal copying of contents, and managing billing and settlements. xx PTP (Pier to Pier) devices are not supported. xx If an over-power warning message is displayed while you are connecting or using a USB device, the device may not be recognized or may malfunction. Auto Protection Time ■■ Auto Protection Time (Off / 2 hours / 4 hours / 8 hours / 10 hours): If the screen remains idle with a still image for a certain period of time you define, the screen saver is activated to prevent the formation of ghost images on the screen. xx If the TV has no input during the time period set in Auto Protection Time, the Screen saver will run. xx The power-saving mode of some external hard disk drives may be released automatically when your connect them to the TV. xx If you use a USB extension cable, the TV may not recognize the USB device or may not be able to read the files on the device. xx If a USB device connected to the TV is not recognized, the list of files on the device is corrupted, or a file in the list is not played, connect the USB device to a PC, format the device, and check the connection. xx If a file you deleted from the PC is still found when you run Media Play, use the "Empty the Recycle Bin" function on the PC to permanently delete the file. xx Photos only supports the sequential jpeg format. xx The Videos option does not support the scene search and thumbnail functions. xx If the number of files and folders saved on a USB storage device is over approximately 4000, the files and folders may not appear and some folders may not open. xx The maximum displayed number of files, including sub folders, in one folder of a USB storage device is 1000. xx The media may not play smoothly if you use a USB device rated lower than USB 2.0. Videos 1.In the Media Play menu, press the ◀ or ▶ button to select Videos, and then press the ENTERE button. 2. Press the buttons to select a video in the file list. 3. Press the ENTERE button or ∂ (Play) button. -- The file name is displayed on the top of the screen with the playing time. -- If video time information is unknown, playing time and the progress bar are not displayed. -- During video playback, you can search using the ◀ and ▶ buttons. ✎✎ In this mode, you can play movie clips contained in a game, but you cannot play the game itself. yy Supported Subtitle Formats -- External Name MPEG-4 timed text SAMI SubRip SubViewer Micro DVD SubStation Alpha Advanced SubStation Alpha File extension .ttxt .smi .srt .sub .sub or .txt .ssa .ass -- Internal Name Xsub SubStation Alpha Advanced SubStation Alpha SubRip MPEG-4 Timed text Container AVI MKV MKV MKV MP4 Format Picture Format Text Format Text Format Text Format Text Format yy Supported Video Formats File Extension Container Video Codec Resolution Frame rate(fps) Bit rate (Mbps) Audio Codec *.avi *.mkv *.asf *.wmv *.mp4 *.mov *.3gp *.3gpp *.mpg *.mpeg *.ts *.tp *.trp *.mov *.flv *.divx *.dat *.webm AVI MKV ASF MP4 3GP MOV FLV VRO VOB PS TS WebM Motion JPEG 640x480 H.264 BP/ MP/HP H. 264 BP / MP / HP Divx 3.11 / 4 / 5 / 6 MPEG4 SP/ ASP Window Media Video v9(VC1) MPEG2 MPEG1 VP8 1920x1080 1920x1080 MAX 30 6~30 8 Dolby Digital LPCM ADPCM (IMA, MS) AAC HE-AAC WMA 30 Dolby Digital Plus MPEG(MP3) DTS (Core , LBR) G.711(ALaw, μ-Law) 20 Vorbis Other Restrictions yy Codecs may not function properly if there is a problem with the content. yy Video content will not play or will not play correctly if there is an error in the content or container. yy Sound or video may not work if they have bit rates/frame rates above the TV's compatibility ratings. yy If the Index Table contains an error, the Seek (Jump) function will not work. yy When the TV is playing video over a network connection, the video may not play smoothly because of data transmission speeds. yy Some USB/digital camera devices may not be compatible with the TV. yy When the TV is playing a video at a bit rate of 10 Mbps or higher, the menu screens may be displayed slowly. Video Decoder Supports up to H.264, Level 4.1 H.264 FMO / ASO / RS, VC1 / AP L4 are not supported. GMC 2 or above is not supported. Audio Decoder WMA 10 Pro supports up to 5.1 channels. Supports up to the M2 profile. WMA lossless audio is not supported. QCELP and AMR NB/WB are not supported. Vorbis is supported for up to 2 channels. Dolby Digital Plus is supported for up to 5.1 channels. The DTS LBR codec is only available for MKV / MP4 /TS containers. Music 1. In the Media Play menu, press the ◀ or ▶ button to select Music, and then press the ENTERE button. 2. Press the buttons to select the desired Music in the file list. 3. Press the ENTERE button or ∂ (Play) button. ✎✎ During music playback, you can search using the ◀ and ▶ button. ✎✎✎ M✎e� dia P(lRayEoWn)lyadnidspµ lays(FfiFle)sbwuittthoannsMdPo3noortPfCuMncftilieonexdtuenrisniognp. lOatyh.er file extensions are not displayed, even if they are saved on the same USB device. ✎✎ If the sound is abnormal when the TV plays MP3 files, adjust the Equalizer in the Sound menu. (An over-modulated MP3 file may cause a sound problem.) Photos 1. In the Media Play menu, press the ◀ or ▶ button to select Photos, then press the ENTERE button. 2. Press the buttons to select a photo in the file list. 3. Press the ENTERE button or ∂ (Play) button. ✎✎ NOTE xxWhile a photo list is displayed, press the ∂ (Play) / ENTERE button on the remote control to start a slide show. xx All files in the file list section will be displayed in the slide show. xxDuring the slide show, files are displayed in order. xxDuring the slide show, you can adjust the slide show speed using (π) (REW) or (µ) (FF) button. xxYou can move to other files using ◀ or ▶ button. ✎✎ Media Play can play Music files automatically during a Slide Show if Background Music is set to On. ✎✎ You cannot change the Mode in Background Music until the Background Music file has finished loading. yy Supported Photo Formats Image JPEG Other Restrictions Photo Base-line Progressive Resolution 15360 x 8640 1024 x 768 yy CMYK, YCCK Color space JPEG are not supported. Playing Multiple Files ■■ Playing selected video/music/photo files 1. On the File List screen, highlight a file, and then press the Yellow button on your remote. 2. Repeat Step 1 to select multiple files. ✎✎ NOTE xx A c mark appears to the left of the selected files. xx To cancel a selection, press the Yellow button again. xx To deselect all selected files, press the TOOLS button, select Deselect All, and then the ENTERE button. 3. Press the TOOLS button, select Play Selected Contents, and then press the ENTERE button. ■■ Playing a video/music/photo folder 1. With the folders on your USB device displayed, use the buttons to highlight a folder. 2. Press the TOOLS button, select Play Folder, and then press the ENTERE button. Media Play - Additional Functions ■■ Videos/Music/Photos Play Option menus When playing a file, press the TOOLS button. Category Operation Title You can select another video file to play directly. Repeat Mode Picture Size You can play movie and music files repeatedly. You can adjust the picture size to your preference. Picture Mode You can adjust the picture setting. Sound Mode You can adjust the sound setting. You can play the video with Subtitles. This Subtitle Settings function only works if the subtitles have the same file name as the video. Audio Format You can select the digital audio output format. Audio Language You can change the audio language if the video has more than one language. Stop Slide Show / Start Slide Show You can start or stop a Slide Show. Slide Show Speed You can select the slide show speed during the slide show. Background Music You can set and select background music when watching a Slide Show. Zoom Rotate Information You can zoom into images in full screen mode. You can rotate images in full screen mode. You can see detailed information about the played file. Videos c c c c c c c c c Settings Music c c c Photos c c c c c c c c Using the Setup Menu ■■ DivX® Video On Demand: Shows the registration code authorized for the TV. If you connect to the DivX web site and register with the 10-digit registration code, you can download the VOD activation file. Once you play it using Media Play, the registration is completed. ✎✎ For more information on DivX® VOD, visit "http://vod.divx.com". ■■ Information: Select to view information about the connected USB device. ❑❑ Using Sports Mode t This mode provides optimized conditions for watching soccer and other sports. yy A (Zoom): Pauses playback and divides the picture into 9 parts. Select a part to zoom it in. ✎✎ When Sports Mode is On, the picture and sound modes are set to Stadium automatically. ✎✎ If you turn the TV off while Sports Mode is on, Sports Mode is turned off. Support Menu Self Diagnosis ■■ Picture Test: Use to check for picture problems. If the problem appears in the test picture, select Yes and follow the directions on the screen. ■■ Sound Test: Use the built-in melody sound to check for sound problems. If the problem occurs during the test, select Yes and follow the directions on the screen. ■■ Signal Strength: (Digital channels only) An HD channel's reception quality is either perfect or the channels are unavailable. Adjust your antenna to increase signal strength. ■■ Reset: Reset all settings to the factory defaults. ✎✎ The PIN input screen appears before the setup screen. ✎✎ Enter your 4-digit PIN. Change the PIN using the Change PIN option. - 10 - There is a dotted line on the edge of the screen. The picture is black and white. When changing channels, the picture freezes or is distorted or delayed. Sound Problems There is no sound or the sound is too low at maximum volume. The picture is good, but there is no sound. The speakers are making an inappropriate noise. • If the picture size is set to Screen Fit, change it to 16:9. • Change the cable/satellite box resolution. • If you are using an AV composite input, connect the video cable (yellow) to the Green jack of Component Input 1 on the TV. • If the TV is connected to a cable box, reset the cable box. (Disconnect and then reconnect the box's AC cord, and then wait until the cable box reboots. It may take up to 20 minutes.) • Set the output resolution of the cable box to 1080i or 720p. Perform the Sound Test to confirm that your TV audio is properly operating. (go to MENU - Support - Self Diagnosis - Sound Test) If the audio is OK, the sound problem may be caused by the source or signal. • Check the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV. • If you are using an external device, check the device's audio output option Ex. you may need to change your cable box's audio option to HDMI if the box is connected to your TV using an HDMI cable. • Reboot the connected device by reconnecting the device's power cable. • Check the cable connections. Make sure a video cable is not connected to an audio input. • For Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion. • Perform the Sound Test as explained above. No Picture, No Video The TV will not turn on. • Make sure the AC power cord is securely plugged into the wall outlet and the TV. • Make sure the wall outlet is working. • Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns on, refer to 'Remote control does not work' below. The TV turns off automatically. There is no picture/video. RF (Cable/Antenna) Connection • Ensure the Sleep Timer is set to Off in the Time menu. • If your PC is connected to the TV, check your PC power settings. • Make sure the AC power cord is plugged securely into the wall outlet and the TV. • When you are watching TV connected to an antenna or cable connection, the TV will turn off after 10 - 15 minutes if there is no signal. • Check the cable connections. (Remove and reconnect all cables connected to the TV and external devices). • Set your external device's (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For example, if an external device's output is HDMI, it should be connected to an HDMI input on the TV. • Make sure your connected devices are powered on. • Be sure to select the correct input source by pressing the SOURCE button on the remote control. • Reboot the connected device by unplugging and then reconnecting the device's power cable. The TV is not receiving all channels. No Caption on digital channels. • Make sure the coaxial cable is connected securely. • Run Auto Program to add available channels to the channel list. Go to MENU - Channel - Auto Program then select Auto and make sure the correct Cable TV signal type is set in the menu. There are 3 options. (STD, HRC and IRC) • Verify the antenna is positioned correctly. • Check the Caption Setup menu. Try changing Caption Mode Service1 to CC1. • Some channels may not have caption data. The picture is distorted: macroblock, error, small block, dots, pixelization. Others • Compression of video contents may cause picture distortion, especially on fast moving pictures such as those in sports and action movies. • A weak signal can cause picture distortion. This is not a TV problem. Purple/green rolling horizontal bars • Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the and buzzing noise from the TV speakers set-top-box has a grounding issue. Replace the Component video cables with an HDMI connection. with Component cable connection. The picture will not display in full screen. The remote control does not work. The cable/set top box remote control does not turn the TV on or off, or adjust the volume. • HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents. • Black bars on the top and bottom appear when movies that have aspect ratios different from your TV play on the TV. • Adjust the picture size option on your external device or change the TV to full screen. • Replace the remote control's batteries. Make sure you insert them with the polarity (+/-) correct . • Clean the transmission window located on the top of the remote control. • Try pointing the remote directly at the TV from 5~6 feet away. • Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the SAMSUNG TV code. A "Mode Not Supported" message appears. • Check the supported resolution of the TV and adjust the external device's output resolution accordingly. Refer to resolution settings in this manual. - 14- - 11 - Caption on the TV menu is greyed out. • You cannot select Caption in the TV menu when watching content from a device connected via HDMI or Component. • Caption must be activated on the external device. There is a plastic smell from the TV. TV Signal Strength is unavailable in the Self Diagnosis Test menu. TV is tilted to the right or left side. • This smell is normal and will dissipate in a few days. • This function is only available for digital channels received through an Antenna / RF/Coax connection. • Remove the stand base from the TV and reassemble it. The Channel menu is grey out (unavailable). • The Channel menu is only available when you select the TV source. Your settings are lost after 30 minutes or every time the TV is turned off. • If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Please change from Store Demo mode to Home Use mode using the Plug & Play procedure. Press the SOURCE button to select TV mode, go to MENU → Setup → Plug & Play → ENTERE. You have intermittent loss of audio or video. • Check the cable connections and reconnect them. • Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors. You see small particles when you look closely at the edge of the frame of the TV. • This is part of the product's design and is not a defect. POP (TV's internal banner ad) appears on the screen. • Select Home Use under Plug & Play mode. For details, refer to Plug & Play (Initial Setup). ✎✎ This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product. ✎✎ You can watch detailed troubleshooting videos at www.samsung.com/spsn. ✎✎ Some functions and pictures shown in this manual are available on specific models only. ✎✎ You can keep your TV in optimum condition by upgrading it with the latest firmware from the Samsung web site (samsung.com → Support → Downloads). To upgrade, download the firmware to your computer, copy the firmware file to a USB memory stick, insert the USB memory stick into the TV's USB slot, and then select Support > Software Upgrade in the TV's menu. Storage and Maintenance ✎✎ If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean it before watching the TV. ✎✎ The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches. Do not spray water directly onto the product. Any liquid that goes into the product may cause a failure, fire, or electric shock. Clean the product with a soft cloth dampened with in a small amount of water. Do not use a flammable liquid (e.g. benzene, thinners) or a cleaning agent. License This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video. To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD section of your device setup menu. DivX Certified® to play DivX® video up to HD 1080p, including premium content. DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used under license. Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710; 8,656,183; 8,731,369; RE45,052. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS 2.0 Channel is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS Studio Sound are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. - 15 - Software Upgrade Software Upgrade can be performed by downloading the latest firmware from samsung.com to a USB memory device. Use Mode You can turn the TV into a display model for retail environments by setting Use Mode to Store Demo. ✎✎ For all other uses, select Home Use. ✎✎ With Store Demo, some functions are disabled, and the TV automatically resets itself after a preset amount of time. HD Connection Guide Refer to this information when connecting external devices to the TV. Contact Samsung View this information when your TV does not work properly or when you want to upgrade the software. You can find information regarding our call centers and how to download products and software. Other Information Installing the Wall Mount Kit The wall mount kit (sold separately) allows you to mount the TV on the wall. For detailed information on installing the wall mount, see the instructions provided with the wall mount items. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own. Wall mount bracket TV Wall mount Adapter C Wall Mount Kit Specifications (VESA) ✎✎ The wall mount kit is not supplied, but sold separately. Install your wall mount on a solid wall perpendicular to the floor. When attaching to other building materials, please contact your nearest dealer. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury. ✎✎ NOTE ꞏꞏ Standard dimensions for wall mount kits are shown in the table below. ꞏꞏ When purchasing our wall mount kit, a detailed installation manual and all parts necessary for assembly are provided. ꞏꞏ Do not use screws that do not comply with the VESA standard screw specifications. ꞏꞏ Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set. ꞏꞏ For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications. ꞏꞏ Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents. ꞏꞏ Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions. ꞏꞏ Do not mount the TV at more than a 15 degree tilt. ꞏꞏ Always have two people mount the TV on a wall. Product Family TV size in inches VESA screw hole specs (A * B) in millimeters LED-TV 32 200 X 200 C (mm) 31.3 ~ 32.3 Standard Screw M8 Quantity 4 Do not install your Wall Mount Kit while your TV is turned on. It may result in personal injury due to electric shock. Securing the TV to the Wall Caution: Pulling, pushing, or climbing onto the TV may cause the TV to fall. In particular, ensure that your children do not hang over or destabilize the TV; doing so may cause the TV to tip over, resulting in serious injuries or death. Follow all safety precautions provided on the included Safety Flyer. For added stability, install the anti-fall device for safety purposes, as follows. To prevent the TV from falling ✎✎ Since the necessary clamps, screws, and string are not supplied, please purchase these additionally. 1. Drive the screws into the clamps and firmly fasten them onto the wall. Make sure the screws are firmly fixed into the wall. 2. Remove the screws from the back center of the TV, put the screws into the clamps, and then fasten the screws onto the TV again. 3. Connect the clamps fixed onto the TV and the clamps fixed onto the wall with a strong cable and then tie the string tightly. ✎✎ Verify all connections are properly secured. Periodically check the connections for any sign of fatigue or failure. If you have any doubt about the security of your connections, contact a professional installer. ✎✎ Install the TV close to the wall so that it does not fall. ✎✎ It is safe to connect the string so that the clamps fixed on the wall are equal to or lower than the clamps fixed on the TV. Untie the string before moving the TV. Kensington Lock The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a public place. Refer to the manual provided with the Kensington Lock for additional information on proper use. ✎✎ Please find a "K" icon on the rear of the TV. The Kensington slot is beside the "K" icon. ✎✎ The position and color may differ depending on the model. - 12 - Specifications Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity 50°F to 104°F (10°C to 40°C) 10% to 80%, non-condensing -4°F to 113°F (-20°C to 45°C ) 5% to 95%, non-condensing Model Name UN32J4000 UN32J5003 Display Resolution 1366 x 768 1920 x 1080 Screen Size (Diagonal) 32" Class (31.5" measured diagonally) 32" Class (31.5" measured diagonally) Sound Output 10W Dimensions (W x H x D) Body With stand 29.3 x 17.4 x 2.7 inches (745.4 x 442.2 x 69.0 mm) 29.3 x 18.2 x 5.9 inches (745.4 x 463.1 x 150.5 mm) 29.1 x 17.1 x 2.7 inches (741.0 x 436.0 x 69.0 mm) 29.1 x 18.4 x 5.7 inches (741.0 x 468.7 x 145.5 mm) Weight Without Stand With Stand 8.1 lbs (3.7 kg) 8.3 lbs (3.8 kg) ✎✎ Design and specifications are subject to change without prior notice. ✎✎ The actual appearance of the TV may differ from the images in this manual, depending on the model. ✎✎ Typical power consumption is measured according to Energy Star Program requirements for televisions. 8.3 lbs (3.8 kg) 8.5 lbs (3.9 kg) ■■ JACK PANEL DETAIL / REAR VIEW 1 2 4 5 3 Model name 1 2 3 4 5 UN32J4000 4.5 10.7 4.7 8.0 6.6 UN32J5003 4.2 10.6 4.7 7.9 6.4 NOTE: All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your TV. Not responsible for typographical or printed errors. © 2016 Samsung Electronics America, Inc - 16 -