Samsung UN46F5500AF Quick Guide Ver.1.0 (English) - Page 14
What is Remote Support?
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What is Remote Support? Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely. •• Diagnose your TV •• Adjust the TV settings for you •• Perform a factory reset on your TV •• Install recommended firmware updates How Does it Work? Having a Samsung Tech remotely service your TV is easy. 1. Call the Samsung Contact Center and ask for remote support. 2. Open the menu on your TV and go to the Support section. 3. Select Remote Management and Provide the Pin# to the agent. 4. The agent will then access your TV. That's it! English - 14
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English - 14
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
•
Diagnose
your TV
•
Adjust the TV settings
for you
•
Perform a factory reset
on your TV
•
Install recommended
firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is easy.
1. Call the Samsung
Contact Center
and ask for remote
support.
2. Open the menu
on your TV and
go to the
Support
section
.
3.
Select Remote
Management and
Provide the Pin#
to
the agent.
4.
The agent will then
access your TV
.
That's it!