Samsung UN50F5000AF User Manual Ver.1.0 (English) - Page 2

Program Rating Lock The Program Rating Lock feature automatically locks out programs that are deemed inappropriate for children. The user must enter a PIN (personal identification number) before any of the Program Rating Lock restrictions are set up or changed. ✎✎ Program Rating Lock is not available in HDMI or Component mode. ✎✎ The default PIN number of a new TV set is "0-0-0-0". ■■Program Rating Lock: You can block rated TV Programs. ■■TV Parental Guidelines: You can block TV programs depending on their rating. This function allows you to control what your children are watching. ■■MPAA Rating: You can block movies depending on their MPAA rating. The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on which films are appropriate for children. ■■Canadian English: You can block TV programs depending on their Anglophone Canadian. ■■Canadian French: You can block TV programs depending on their French Canadian rating. ■■Downloadable U.S. Rating: Parental restriction information can be used while watching DTV channels. ■■Change PIN: The Change PIN screen will appear. Choose any 4 digits for your PIN and enter it in Enter New PIN. Re-enter the same 4 digits in Confirm New PIN. When the Change PIN screen disappears, press the OK button. The TV has memorized your new PIN. ✎✎ If you forget the PIN, press the remote-control buttons in the following sequence, which resets the pin to "0-0-0-0" : POWER (off) → MUTE → 8 → 2 → 4 → POWER (on) Caption (On-Screen Text Messages) ■■Caption: You can switch the caption function on or off. If captions are not available, they will not be displayed on the screen. ✎✎ The Caption feature does not work in Component or HDMI mode. ■■Caption Mode: You can select the desired caption mode. Default / CC1~CC4 / Text1~Text4: (analog channels only) The Analog Caption function operates in either analog TV channel mode or when a signal is supplied from an external device to the TV. (Depending on the broadcasting signal, the Analog Caption function may or may not work with digital channels.) Default / Service1~Service6 / CC1~CC4 / Text1~Text4: (digital channels only) The Digital Captions function works with digital channels. ✎✎ Service1~6 may not be available in digital caption mode depending on the broadcast. ■■Digital Caption Options: (digital channels only) Size: Options include Default, Small, Standard and Large. The default is Standard. Font Style: Options include Default and Styles 0 to 7. The default is Style 0. Foreground Color: Options include Default, White, Black, Red, Green, Blue, Yellow, Magenta and Cyan. You can change the color of the letter. The default is White. Background Color: Options include Default, White, Black, Red, Green, Blue, Yellow, Magenta and Cyan. You can change the background color of the caption. The default is Black. Foreground Opacity: This adjusts the opacity of text. Options include Default, Transparent, Translucent, Solid and Flashing. Background Opacity: This adjusts the opacity of the caption background. Options include Default, Transparent, Translucent, Solid and Flashing. Return to Default: This option sets each Size, Font Style, Foreground Color, Background Color, Foreground Opacity and Background Opacity to its default. ✎✎ Digital Caption Options are available only when Default and Service1~Service6 can be selected in Caption Mode. ✎✎ The Foreground and Background cannot be set to have the same color. Melody Set so that a melody plays when the TV is turned on or off. ✎✎ The Melody does not play. xxWhen no sound is output from the TV because the MUTE button has been pressed. xxWhen no sound is output from the TV because the volume has been reduced to minimum with the VOL - button. xxWhen the TV is turned off by Sleep Timer function. Eco Solution ■■Energy Saving: This adjust the brightness of the TV in order to reduce power consumption. If you select Picture Off, the screen is turned off, but the sound remains on. Press any button except volume button to turn on the screen. ■■Eco Sensor for 5 series : To enhance your power savings; the picture settings will automatically adapt to the light in the room. ✎✎ If you adjust the Backlight, the Eco Sensor will be set to Off. Min. Backlight: When Eco Sensor is On, the minimum screen brightness can be adjusted manually. ✎✎ If Eco Sensor is On, the display brightness may change (become slightly darker in most cases) depending on the surrounding light intensity. ■■No Signal Power Off : Sets how quickly the TV switches to standby mode, if no picture is being received. ✎✎ Disabled when the PC is in power saving mode. ■■Auto Power Off: The TV will be automatically turned off when no user operation is received for 4 hours. Auto Protection Time If the screen remains idle with a still image for a certain period of time defined by the user, the screen saver is activated to prevent the formation of ghost images on the screen. Support Menu Self Diagnosis ■■Picture Test: Use to check for picture problems. If the problem continues to occur, check the color pattern. ■■Sound Test: Use the built-in melody sound to check for sound problems. ■■Signal Strength: (digital channels only) An HD channel's reception quality is either perfect or the channels are unavailable. Adjust your antenna to increase signal strength. ■■Reset: Reset all settings to the factory defaults. ✎✎ The PIN input screen appears before the setup screen. ✎✎ Enter your 4-digit PIN. Change the PIN using the Change PIN option. Software Upgrade Software Upgrade can be performed by downloading the latest firmware from samsung.com to a USB memory device. HD Connection Guide Refer to this information when connecting external devices to the TV. Contact Samsung View this information when your TV does not work properly or when you want to upgrade the software. You can find information regarding our call centers and how to download products and software. Application Menu POWER P ❑❑ Using the Media Play Enjoy photos, music and/or movie files saved on a USB Mass Storage Class (MSC) device. MEDIA.P Connecting a USB Device 1. Turn on your TV. 2. Connect a USB device containing photo, music and/or movie files to the USB jack on the side of the TV. 3. When USB is connected to the TV, you can select Media Play (USB) in Applications menu. Using the Media Play Menu 1. Press the MENU button. Press the ▲ or ▼ button to select Applications, then press the ENTERE button. 2. Press the ▲ or ▼ button to select Media Play (USB), then press the ENTERE button. 3. Press the ◄ or ► button to select an icon (Videos, Music, Photos, Settings), then press the ENTERE button. ✎✎ It might not work properly with unlicensed multimedia files. ✎✎ Need-to-Know List before using Media Play (USB) xxSupported file systems are FAT and NTFS. xxCertain types of USB Digital camera and audio devices may not be compatible with this TV. xxMedia Play only supports USB Mass Storage Class (MSC) devices. MSC is a Mass Storage Class Bulk-Only Transport device. Examples of MSC are Thumb drives and Flash Card Readers. Devices should be connected directly to the TV's USB port. USB HDD is not supported. xxBefore connecting your device to the TV, please back up your files to prevent them from damage or loss of data. SAMSUNG is not responsible for any data file damage or data loss. xxA USB device that requires high power (more than 0.5A) may not be supported. xxDo not disconnect the USB device while it is loading. xxThe higher the resolution of the image, the longer it takes to display on the screen. xxThe maximum supported JPEG resolution is 15360 x 8640 pixels. xxIf a file is corrupted or the TV does not support the file type, the "Not Supported File Format" message appears. xxThe TV cannot play MP3 files with DRM that have been downloaded from a for-pay site. Digital Rights Management (DRM) is a technology that supports the creation, distribution, and management of digital content in an integrated and comprehensive way, including protecting the rights and interests of content providers, preventing illegal copying of contents, and managing billings and settlements. xxPTP device is not supported. xxIf an over-power warning message is displayed while you are connecting or using a USB device, the device may not be recognized or may malfunction. xxIf the TV has no input during the time set in Auto Protection Time, the Screensaver will run. xxThe power-saving mode of some external hard disk drives may be released automatically when your connect them to the TV. xxIf you use a USB extension cable, the TV may not recognize the USB device or may not be able to read the files on the device. xxIf a USB device connected to the TV is not recognized, the list of files on the device is corrupted, or a file in the list is not played, connect the USB device to a PC, format the device, and check the connection. xxIf a file you deleted from the PC is still found when you run Media Play, use the "Empty the Recycle Bin" function on the PC to permanently delete the file. xxPhotos only supports sequential jpeg format. xxThe scene search and thumbnail functions are not supported in the Videos. xxIf the number of files and folders saved on a USB storage device is approximately over 4000, the files and folders may not appear and some folders may not be opened. xxThe maximum displayed number of files, including sub folders, in one folder of USB storage device is 2000. xxThe media may not be playing smoothly when using the device lower than USB 2.0. Videos 1. Press the ◄/► buttons to select Videos, then press the ENTERE button in the Media Play menu. 2. Press the buttons to select the desired video in the file list. 3. Press the ENTERE button or � (Play) button. --The selected file is displayed on the top with its playing time. --If video time information is unknown, playing time and the progress bar are not displayed. --During video playback, you can search using the ◄/► buttons. ✎✎ In this mode, you can play movie clips contained in a game, but you cannot play the game itself. yySupported Subtitle Formats --External Name MPEG-4 timed text SAMI SubRip SubViewer Micro DVD SubStation Alpha Advanced SubStation Alpha --Internal File extension .ttxt .smi .srt .sub .sub or .txt .ssa .ass Name Xsub SubStation Alpha Advanced SubStation Alpha SubRip MPEG-4 Timed text Container AVI MKV MKV MKV MP4 Format Picture Format Text Format Text Format Text Format Text Format yySupported Video Formats File Extension Container Video Codec Divx3.11/4.x/ 5.1/6.0 *.mp4 MP4 H264 AVC Resolution 1920x1080 1920x1080 1920x1080 Frame rate (fps) 6~30 6~30 6~30 "*.avi *.mkv" "AVI MKV" MJPEG Divx3.11/4.x/ 5.1/6.0 MPEG4 SP/ ASP H264 640x480 1920x1080 1920x1080 1920x1080 6~30 6~30 6~30 6~30 MJPEG 640x480 6~30 Divx 3.11/4.x/ 1920x1080 6~30 "*.asf *.wmv" ASF 5.1/6.0 MPEG4 SP/ ASP 1920x1080 6~30 H.264 1920x1080 6~30 "*.ts *.trp *.tp TS *.m2ts" MPEG2 1920x1080 H. 264 BP/ MP/HP 1920x1080 6~30 6~30 Bit rate (Mbps) 30Mbps 30Mbps 30Mbps 10Mbps 30Mbps 30Mbps 30Mbps 10Mbps 30Mbps 30Mbps 30Mbps 30Mbps 30Mbps Audio Codec MP3 / ADPCM / AAC "MP3 / AC3 / LPCM / ADPCM / DTS Core" "MP3 / AC3 / LPCM / ADPCM / WMA / WMA Pro" AC3 / AAC / MP3 / DD+ / HE-AAC File Extension Container Video Codec "*.dat *.mpg *.mpeg *.vob" *.3gp PS 3GPP MPEG1 MPEG2 H. 264 BP/ MP/HP MPEG4 SP/ ASP H.264 *.flv flash formats H.264 Sorenson H.263 Resolution 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080 Frame rate (fps) 24/25/30 24/25/30 6~30 6~30 6~30 6~30 6~30 Bit rate (Mbps) 30Mbps 30Mbps 30Mbps 30Mbps 30Mbps 30Mbps 30Mbps Audio Codec AC3 / MPEG / LPCM / AAC MP3 MP3 Other Restrictions xxVideo content will not play, or not play correctly, if there is an error in the content or the container. xxSound or video may not work if the contents have a standard bit rate/ frame rate above the compatible Frame/sec listed in the table above. xxIf the Index Table is in error, the Seek (Jump) function is not supported. xxThe menu may take longer to appear if the video's bit rate exceeds 10Mbps. xxVideo content can not be played, if there are many contents in one file. Video Decoder Audio Decoder Supports up to H.264, Level 4.1 H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not supported. MPEG4 SP, ASP : - Below 1280 x 720: 60 frame max - Above 1280 x 720: 30 frame max H.263 is not supported. GMC is not support. Supports up to WMA7, 8, 9 STD, 9 PRO, and 10 PRO WMA 9 PRO and WMA 10 PRO support 5.1 channel. (LBR mode of WMA Pro is not supported.) WMA Lossless is not supported. Music 1. Press the ◄/► buttons to select Music, then press the ENTERE button in the Media Play menu. 2. Press the buttons to select the desired Music in the file list. 3. Press the ENTERE button or (Play) button. ✎✎ During music playback, you can search using the ◄/► buttons. ✎✎ (REW) and (FF) buttons do not function during play. ✎✎ Only displays the files with MP3 file extensions. Other file extensions are not displayed, even if they are saved on the same USB device. ✎✎ If the sound is abnormal when playing MP3 files, adjust the Equalizer in the Sound menu. (An over-modulated MP3 file may cause a sound problem.) Photos 1. Press the ◄/► buttons to select Photos, then press the ENTERE button in the Media Play menu. 2. Press the buttons to select the desired photo in the file list. 3. Press the ENTERE button or (Play) button. ✎✎ NOTE --While a photo list is displayed, press the (Play) / ENTERE button on the remote control to start the slide show. --All files in the file list section will be displayed in the slide show. --During the slide show, files are displayed in order. --During the slide show, you can adjust the slide show speed using (REW) or (FF) button. --You can move to other file using the ◄/► buttons. yySupported Photo Formats Image JPEG Photo Base-line Progressive Resolution 15360 x 8704 1024 x 768 Other Restrictions CMYK and YCCK Color space JPEGs are not supported. Playing Multiple Files ■■Playing selected video/music/photo files 1. Press the Yellow button in the file list to select the desired file. 2. Repeat the above operation to select multiple files. ✎✎ NOTE --The c mark appears to the left of the selected files. --To cancel a selection, press the Yellow button again. --To deselect all selected files, press the TOOLS button and select Deselect All. 3. Press the TOOLS button, and then select Play Selected Contents. ■■Playing the video/music/photo file group 1. While a file list is displayed, move to any file in desired group. 2. Press the TOOLS button, and then select Play Folder. Media Play - Additional Functions ■■Videos/Music/Photos Play Option menus When playing a file, press the TOOLS button. Category Title Repeat Mode Picture Size Picture Mode Sound Mode Subtitle Settings Audio Format Audio Language Stop Slide Show / Start Slide Show Slide Show Speed Background Music Zoom Rotate Information Operation You can move the other file directly. You can play movie and music files repeatedly. You can adjust the picture size to your preference. You can adjust the picture setting. You can adjust the sound setting. You can play the video with Subtitles. This function only works if the subtitles are the same file name as the video. You can select the digital audio output format. You can change the audio language if the video has more than one language. You can start or stop a Slide Show. You can select the slide show speed during the slide show. You can set and select background music when watching a Slide Show. You can zoom into images in full screen mode. You can rotate images in full screen mode. You can see detailed information about the played file. Videos c c c c c c c c c Music c c c Photos c c c c c c c c Settings Using the Setup Menu ■■DivX® Video On Demand: Shows the registration code authorized for the TV. If you connect to the DivX web site and register with 10-digit registration code, you can download the VOD activation file. Once you play it using Media Play, the registration is completed. ✎✎ For more information on DivX® VOD, visit "http://vod.divx.com". ■■Information: Select to view information on the connected device. ❑❑ Using the Sports Mode Sports Mode This mode provides optimised condition for watching sports games. ✎✎ When the Sports Mode is On, the picture and sound modes are set to Stadium automatically. Do not install your Wall Mount Kit while your TV is turned on. It may result in personal injury due to electric shock. Other Information Securing the TV to the Wall Preparing before installing Wall-Mount for 46", 50" models To install a wall-mount from another manufacturer, use the Holder-Ring. Caution: Pulling, pushing, or climbing onto the TV may cause the TV to fall. In particular, ensure that your children do not hang over or destabilize the TV; doing so may cause the TV to tip over, resulting in serious injuries or death. Follow all safety precautions provided on the included Safety Flyer. For added stability, install the anti-fall device for safety purposes, as follows. ✎✎ The product shape may differ depending on the model. Installing the Wall Mount Kit The wall mount kit (sold separately) allows you to mount the TV on the wall. For detailed information on installing the wall mount, see the instructions provided with the wall mount items. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own. Wall Mount Kit Specifications (VESA) ✎✎ The wall mount kit is not supplied, but sold separately. Install your wall mount on a solid wall perpendicular to the floor. When attaching to other building materials, please contact your nearest dealer. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury. ✎✎ NOTE xxStandard dimensions for wall mount kits are shown in the table below. xxWhen purchasing our wall mount kit, a detailed installation manual and all parts necessary for assembly are provided. xxDo not use screws that do not comply with the VESA standard screw specifications. xxDo not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set. xxFor wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications. xxDo not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents. xxSamsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions. xxDo not mount the TV at more than a 15 degree tilt. xxAlways have two people mount the TV on a wall. Product Family TV size in inches VESA screw hole specs (A Standard * B) in millimeters Screw Quantity To prevent the TV from falling ✎✎ Since the necessary clamps, screws, and string are not supplied, please purchase these additionally. 1. Drive the screws into the clamps and firmly fasten them onto the wall. Make sure the screws are firmly fixed into the wall. 2. Remove the screws from the back center of the TV, put the screws into the clamps, and then fasten the screws onto the TV again. 3. Connect the clamps fixed onto the TV and the clamps fixed onto the wall with a strong cable and then tie the string tightly. ✎✎ Verify all connections are properly secured. Periodically check the connections for any sign of fatigue or failure. If you have any doubt about the security of your connections, contact a professional installer. ✎✎ Install the TV close to the wall so that it does not fall. ✎✎ It is safe to connect the string so that the clamps fixed on the wall are equal to or lower than the clamps fixed on the TV. Untie the string before moving the TV. Kensington Lock The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a public place. Refer to the manual provided with the Kensington Lock for additional information on proper use. ✎✎ Please find a "K" icon on the rear of the TV. The Kensington slot is beside the "K" icon. ✎✎ The position and color may differ depending on the model. Assembling the Stand Wire Holder Caution of the cover-jack CAUTION: These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock or fire hazard, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so. TV Rear Panel LED-TV 19~22 26-28 32-42 46~60 75 X 75 100 X 100 200 X 200 400 X 400 M4 4 M8 Cover-jack ✎✎ The rear panel may differ depending on the model. - 9 - Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solutions. If none of these troubleshooting tips apply, visit samsung. com, then click on Support, or call Samsung customer service. Problem Possible Solution Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of its energy efficient features like the Eco Sensor or the Energy Saving feature. If you follow below step with your remote, you can turn these features off or on. yy Energy Saving : MENU → Setup → Eco Solution → Energy Saving yy Eco Sensor : MENU → Setup → Eco Solution → Eco Sensor for 5 series Component Connections / Screen Color Screen Brightness Unwanted Powering off Trouble Powering On Stand Assembly Cannot find channel If you find that the color on your Samsung television's screen is not correct or black and White, first run a Self Diagnosis on the TV to make sure there are no device issues. yy Self Diagnosis : MENU → Support → Self Diagnosis → Picture Test If the test is ok, try making sure: yy Your connections are all consistent. For example, if you've used the AV In jack on your TV, make sure you have used the AV Out jack on your video source. yy Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled Pb, Pr, and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the video source to the blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV. If you find that the colors on your Samsung TV are correct but just a little too dark or bright, there are some settings you should check before calling for a repair. yy Backlight, Contrast, Brightness, Sharpness, Color, Tint (G/R) and so on. Go in to "Picture" on user Menu then try adjusting options mentioned above. If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco friendly No Signal Power Off feature. First make sure you Sleep Timer is not accidentally set. The sleep timer allows you the comfort of falling asleep with the TV still on but, turns it off after a certain period of time so as not to waste energy. yy Sleep Timer : MENU → Setup → Time → Sleep Timer If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature. yy No Signal Power Off : MENU → Setup → Eco Solution → No Signal Power Off yy Auto Power Off : MENU → Setup → Eco Solution → Auto Power Off Before Turn on check red light on the right or left bottom of your TV. Press power on button on TV or remote and it will blink about 5 times before turning on. If you find that you are having trouble powering on your Samsung television, there are a number of things to check before making a call to the service department. yy If you happen to be using the TV as a monitor and the stand-by light only blinks for a few seconds when you press the power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your keyboard or move the mouse. Then try turning your TV on. If you're sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If you have a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a signal. To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite box remote control. If the screen displays the guide or info data, the problem is caused by the box. If you have any trouble to assemble the stand though you refer to "Install the Stand" mentioned at separate guide. Re-run plug and play. Poor picture The TV image does not look as good as it did in the store. The picture is distorted: macroblock error, small block, dots, pixelization. First, perform the Picture Test and to see if your TV is properly displaying the test image. Go to MENU - Support - Self Diagnosis - Picture Test If the test image is properly displayed, the poor picture may be caused by the source or signal. If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high definition) picture quality. Cable/Satellite subscribers: Try HD channels from the channel line up. Air/Cable Antenna connection: Try HD channels after performing Auto program. ✎✎ Many HD channels are up scaled from SD(Standard Definition) contents. yy Adjust the Cable/Set top box video output resolution to 1080i or 720p. yy Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and action movies. yy A weak signal can cause picture distortion. This is not a TV problem. yy Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels. Color is wrong or missing. If you're using a component connection, make sure the component cables are connected to the correct jacks. Incorrect or loose connections may cause color problems or a blank screen. There is poor color or brightness. yy Adjust the Picture options in the TV menu. (Go to Picture Mode / Color / Brightness / Sharpness) yy Adjust the Energy Saving option in the TV menu. (Go to MENU - Setup - Eco Solution - Energy Saving) yy Try resetting the picture to view the default picture setting. (Go to MENU - Picture - Picture Reset) There is a dotted line on the edge of the screen. yy If the picture size is set to Screen Fit, change it to 16:9. yy Change the cable/satellite box resolution. - 10 - The picture is black and white. If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1 on the TV. When changing channels, the picture freezes or is distorted or delayed. yy If connected to a cable box, please try to reset it. (Reconnect the AC cord and wait until the cable box reboots. It may take up to 20 minutes) yy Set the output resolution of the cable box to 1080i or 720p. Sound Problem First of all, please perform the Sound Test to confirm that your TV audio is properly operating. (Go to MENU - Support - Self Diagnosis - Sound Test) If the audio is OK, the sound problem may caused by the source or signal. There is no sound or the sound is too low at Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV. maximum volume. The picture is good but there is no sound. yy If you are using an external device, check the device's audio output option (ex. you may need to change your cable box's audio option to HDMI when you have a HDMI connected to your TV). yy Reboot the connected device by reconnecting the device's power cable. The speakers are making an inappropriate noise. yy Check the cable connections. Make sure a video cable is not connected to an audio input. yy For Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion. yy Perform the Sound Test as explained above. No Picture, No Video The TV will not turn on. yy Make sure the AC power cord is securely plugged into the wall outlet and the TV. yy Make sure the wall outlet is working. yy Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns on, refer to 'Remote control does not work' below. The TV turns off automatically. yy Ensure the Sleep Timer is set to Off in the Time menu. yy If your PC is connected to the TV, check your PC power settings. yy Make sure the AC power cord is plugged in securely to the wall outlet and the TV. yy When you are watching TV connected to an antenna or cable connection, the TV will turn off after 10 - 15 minutes if there is no signal. There is no picture/video. yy Check the cable connections. (Remove and reconnect all cables connected to the TV and external devices). yy Set your external device's (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For example, if an external device's output is HDMI, it should be connected to an HDMI input on the TV. yy Make sure your connected devices are powered on. yy Be sure to select the TV's correct source by pressing the SOURCE button on the remote control. yy Reboot the connected device by reconnecting the device's power cable. RF(Cable/Antenna) Connection The TV is not receiving all channels. yy Make sure the coaxial cable is connected securely. yy Please try Auto Program to add available channels to the channel list. go to MENU - Channel - Auto Program then select Auto and make sure the correct Cable TV signal type is set in the menu. There are 3 options. (STD, HRC and IRC) yy Verify the antenna is positioned correctly. No Caption on digital channels. yy Check the Caption Setup menu. Try changing Caption Mode Service1 to CC1. yy Some channels may not have caption data. The picture is distorted: macroblock, error, small block, dots, pixelization. yy Compression of video contents may cause picture distortion. Especially on fast moving pictures such as sports and action movies. yy A weak signal can cause picture distortion. This is not a TV problem. Others Purple/green rolling horizontal bars and buzzing noise from the TV speakers with Component cable connection. Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the set-top-box has a grounding issue. Replace the Component video cables with an HDMI connection. The picture will not display in full screen. yy HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents. yy Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your TV. yy Adjust the picture size option on your external device or change the TV to full screen. The remote control does not work. yy Replace the remote control batteries with correct polarity (+/-). yy Clean the transmission window located on the top of the remote control. yy Try pointing the remote directly at the TV from 5~6 feet away. The cable/set top box remote control does not turn the TV on or off, or adjust the volume. Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the SAMSUNG TV code. A "Mode Not Supported" message appears. Check the supported resolution of the TV and adjust the external device's output resolution accordingly. Refer to resolution settings in this manual. Caption on the TV menu is greyed out. yy You cannot select Caption in the TV menu when watching content from a device connected via HDMI or Component. yy Caption must be activated on the external device. There is a plastic smell from the TV. This smell is normal and will dissipate over time. - 11 - - 12 - TV Signal Strength is unavailable in the Self Diagnosis Test menu. This function is only available for digital channels from an Antenna / RF / Coax connection. TV is tilted to the right or left side. Remove the stand base from the TV and reassemble it. The Channel menu is greyed out (unavailable). The Channel menu is only available when you select the TV source. Your settings are lost after 30 minutes or every time the TV is turned off. If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Please change from Store Demo mode to Home Use mode using the Plug & Play procedure. Press the SOURCE button to select TV mode, go to MENU → Setup → Plug & Play → ENTERE. You have intermittent loss of audio or video. Check the cable connections and reconnect them. Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors. You see small particles when you look closely at the edge of the frame of the TV. This is part of the product's design and is not a defect. POP (TV's internal banner ad) appears on the screen. Select Home Use under Plug & Play mode. For details, refer to Plug & Play (Initial Setup). ✎✎ This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product. ✎✎ Some functions and pictures shown in this manual are available on specific models only. ✎✎ You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com → Support → Downloads) by USB. Storage and Maintenance ✎✎ If you attached some stickers on the TV screen, it remains some debris after removing the sticker. Please clean it to watch TV. ✎✎ The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches. Do not spray water directly onto the product. Any liquid that goes into the product may cause a failure, fire, or electric shock. Clean the product with a soft cloth dampened with in a small amount of water. Do not use a flammable liquid (e.g. benzene, thinners) or a cleaning agent. License DivX Certified® to play DivX® video up to HD 1080p, including premium content. ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an official DivX Certified® device that plays DivX video. Visit divx. com for more information and software tools to convert your files into DivX videos. ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in order to play purchased DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go to vod. divx.com for more information on how to complete your registration. Covered by one or more of the following U.S. patents : 7,295,673; 7,460,668; 7,515,710; 7,519,274 DivX®, DivX Certified® and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under license. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. Manufactured under a license from U.S. Patent No's: 5,956,674, 5,974,380, 5,978,762, 6,487,535, 6,226,616, 7,212,872, 7,003,467, 7,272,567, 7,668,723, 7,392,195, 7,930,184, 7,333,929 and 7,548,853. DTS, the Symbol, and DTS and the Symbol together are registered trademarks & DTS Premium Sound is a trademark of DTS, Inc. ©2012 DTS, Inc. All Rights Reserved. Manufactured under a license from U.S. Patent No's: 6,285,767, 8,027,477, 5,319,713, 5,333,201, 5,638,452, 5,771,295, 5,970,152, 5,912,976, 7,200,236, 7,492,907, 8,050,434, 7,720,240, 7,031,474, 7,907,736 and 7,764,802. DTS, the Symbol, and DTS and the Symbol together are registered trademarks & DTS Studio Sound is a trademark of DTS, Inc. ©2012 DTS, Inc. All Rights Reserved. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http:// opensource.samsung.com) Open Source License Notice is written only English. To send inquiries and requests for questions regarding open sources, contact Samsung via Email ([email protected]).  This product uses some software programs which are distributed under the Independent JPEG Group. ICU License - ICU 1.8.1 and later COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1995-2008 International Business Machines Corporation and others All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Software and that both the above copyright notice(s) and this permission notice appear in supporting documentation. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIABLE FOR ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization of the copyright holder. All trademarks and registered trademarks mentioned herein are the property of their respective owners. Specifications Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity Model Name Display Resolution Screen Size (Diagonal) Sound Output Dimensions (W x H x D) Body With stand Weight Without Stand With Stand UN32F4000 1366 x 768 32" Class (31,5" measured diagonally) 29,0 X 17,1 X 1,9 inches (737,9 X 435,8 X 49,5 (mm)) 29,0 X 20,0 X 7,5 inches (737,9 X 509,1 X 191,7 (mm)) 11,4 lbs (5,2 kg) 12,5 lbs (5,7 kg) 50°F to 104°F (10°C to 40°C) 10% to 80%, non-condensing -4°F to 113°F (-20°C to 45°C ) 5% to 95%, non-condensing UN32F5000 UN40F5000 32" Class (31,5" measured diagonally) 1920 x 1080 40" Class (40,0" measured diagonally) 10W x 2 29,0 X 17,5 X 1,9 inches (738,0 X 445,4 X 49,0 (mm)) 29,0 X 19,9 X 7,5 inches (738,0 X 505,8 X 191,7 (mm)) 36,5 X 21,7 X 1,9 inches (928,2 X 552,3 X 49,4 (mm)) 36,5 X 24,1 X 9,2 inches (928,2 X 612,2 X 235,0 (mm)) 11,0 Ibs (5,0 kg) 12,3 Ibs (5,6 kg) 17,6 Ibs (8,0 kg) 20,9 Ibs (9,5 kg) Model Name UN46F5000 UN50F5000 Display Resolution Screen Size (Diagonal) Sound Output Dimensions (W x H x D) Body With stand 46" Class (45,9" measured diagonally) 41,7 X 24,6 X 1,9 inches (1059,6 X 626,2 X 49,4 (mm)) 41,7 X 27,0 X 9,2 inches (1059,6 X 686,1 X 235,0 (mm)) 1920 x 1080 10W x 2 50" Class (49,5" measured diagonally) 44,7 X 26,2 X 1,9 inches (1135,4 X 668,0 X 49,8 (mm)) 44,7 X 28,6 X 9,2 inches (1135,4 X 727,9 X 235,0 (mm)) Weight Without Stand With Stand 23,8 Ibs (10,8 kg) 27,1 Ibs (12,3 kg) 28,6 Ibs (13,0 kg) 31,9 Ibs (14,5 kg) ✎✎ Design and specifications are subject to change without prior notice. ✎✎ This device is a Class B digital apparatus. ✎✎ For information about your TV's power requirements and more about power consumption, refer to the label attached to the product. ✎✎ Typical power consumption is measured according to Energy Star Program requirements for televisions. 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