Samsung UN55KU700DF User Manual - Page 74
I Can't Hear the Sound Clearly, Testing the sound
View all Samsung UN55KU700DF manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 74 highlights
The problem The color is poor or the picture is not bright enough. Try this! Go to the Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings. See if Energy Saving Mode ( Settings System Eco Solution Energy Saving Mode) has been enabled. Try resetting the picture. ( Picture) Settings Picture Expert Settings Reset There is a dotted line on the edge of the screen. Change Picture Size to 16:9 Standard. The picture is black and white. If you are using AV, analog equipment, disconnect the adapter from the Component (Blue) input jack on the TV and connect it to the AV In (Yellow) input jack. "" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung's Call Center for assistance. "" If the test picture is displayed properly, there may be a problem with an external device. Please check the connections. "" If the problem persists, check the signal strength or refer to the external device's user manual. I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength. The problem There is no sound or the sound is too low at maximum volume. Try this! Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to your TV. The picture is good but there is no sound. Set Settings Sound Select Speaker to TV Speaker. If you are using an external device, check the device's audio output option. (For example, you may need to change your cable box's audio option to HDMI if the box connected to your TV is using an HDMI cable.) To listen to computer sound, connect an external speaker to the computer's audio output connector. If your TV has a headphone jack, make sure there is nothing plugged into it. Reboot the connected device by disconnecting and then reconnecting the device's power cable.