Samsung UN60H6203AF Quick Guide Ver.1.0 (English) - Page 17
Issues, Solutions and Explanations, Support, Software Update, Update now, Auto Update, Warning - replacement screen
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Issues The TV won't turn on. There is no picture/video. The remote control does not work. The cable/set top box remote control doesn't turn the TV on or off or adjust the volume. Solutions and Explanations Make sure the AC power cord is securely plugged in to the wall outlet and the TV. Make sure the wall outlet is working. Try pressing the P button on the TV to make sure the problem is not the remote. If the TV turns on, refer to "Remote control does not work" below. Check the cable connections. Remove and reconnect all cables connected to the TV and external devices. Set the video outputs of your external devices (Cable/Sat Box, DVD, Bluray etc) to match the TV's input connections. For example, if an external device's output is HDMI, it should be connected to an HDMI input on the TV. Make sure your connected devices are powered on. Be sure to select the correct input source. Reboot the connected device by unplugging it, and then reconnecting the device's power cable. Replace the remote control batteries. Make sure the batteries are installed with their poles (+/-) in the correct direction. Clean the sensor's transmission window on the remote. Try pointing the remote directly at the TV from 5~6 feet away. Program the Cable/Set remote control to operate the TV. Refer to the Cable/Set-Top-Box user manual for the SAMSUNG TV code. ‐‐ This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product. ‐‐ To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto Update functions on the TV's menu (Screen MENU > Support > Software Update > Update now or Screen MENU > Support > Software Update > Auto Update). Make sure you have the correct cable before plugging it in. Illustrations of common plugs and ports are shown below. Cable Plugs Ports HDMI USB Optical Warning Do not plug cables in upside down. Be sure to check the orientation of the plug before plugging it in. ‐‐ The TV does not support HDDs (Hard Disk Drives) connected to the USB port. [UH6203-ZA]BN68-06330D-00ENG.indb 17 English - 17 2014-05-23 11:27:11