Samsung UN65F8000BF User Manual Ver.1.0 (English) - Page 155

What is Remote Support?, How Does it Work?

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What is Remote Support? Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely. ●● Diagnose your TV ●● Adjust the TV settings for you ●● Perform a factory reset your TV ●● Install recommended firmware updates How Does it Work? Having a Samsung Tech remotely service your TV is really pretty simple Call Samsung Contact Center and ask for remote support. Open the menu on your TV and go to the Support section. Select Remote Management and Provide the Pin# to the agent. The agent will then access your TV. That's it!

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What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
●
Diagnose
your TV
●
Adjust the TV settings
for you
●
Perform a factory reset
your TV
●
Install recommended
firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
Call Samsung Contact Center
and
ask for remote support.
Open the menu
on your TV and go
to the
Support section
.
Select Remote Management and
Provide the Pin#
to the agent.
The agent will then
access your TV
.
That's it!