Samsung UN65JU6400F User Manual - Page 135
Finding the contact information for service, Requesting service
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Finding the contact information for service (MENU/123) MENU Support Contact Samsung You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to get service support from a Samsung call agent or the Samsung website. "" To view the Open Source License, press the button. Requesting service (MENU/123) MENU Support Request Support You can request service when you encounter a problem with the TV. Select the item matching the problem that you encountered, and then select Send. "" This function is not available in specific geographical areas. "" This function is only available when you agree to the terms and conditions for the service request.