Samsung UN78KS9500F User Manual - Page 77
I Have Trouble Launching/Using Apps, My File Won't Play
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The problem The connected device is not displayed. The TV audio is not being played through the receiver. Try this! Check whether the device supports Anynet+. Check whether the HDMI cable is properly connected. Go to Anynet+ (HDMI-CEC) ( Settings System Expert Settings Anynet+ (HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On. Scan for Anynet+ devices again. Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the device is connected to your TV with an HDMI cable. Some HDMI cables may not support Anynet+. If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected, please scan for the device again. Connect an optical cable to the TV and the receiver. ARC enables the TV to output digital sound via the HDMI (ARC) port. However, ARC is only available when the TV is connected to an audio receiver that supports ARC. I Have Trouble Launching/Using Apps When apps aren't working, these steps may help resolve the problem. The problem Try this! I launched an app, but it's in English. How can I change the language? Languages supported by the app may be different from the user interface language. The ability to change the language depends on the service provider. My application is not working. Check with the service provider. Refer to the Help section on the application service provider's website. My File Won't Play When files aren't playing, this may help resolve the problem. The problem Try this! Some files can't be played. This problem may occur with high-bitrate files. Most files can be played back, but you might experience problems with high-bitrate files.