Samsung WA456DRHDWR/AA User Manual Ver.1.0 (English) - Page 33

Information Codes

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05 troubleshooting INFORMATION CODES The Washer may display information codes to help you understand what is occurring with your Washer better. CODE SYMBOL MEANING SOLUTION The Water Level sensor is not working properly. Call for service. Your Washer has tried to fill but was unsuccessful. Check if the hot water supply hose is connected Your washer is not draining. It can also mean that the unit senses a small clog while draining. Your Washer has tried to fill but has not reached the proper water level. Unbalanced load prevented your Washer from spinning. Make sure the water faucets are open all the way. Check for kinked hoses. Check the inlet screens on the fill hoses. If you use a Flood Safety Device, then please remove the device and connect the water hoses directly to the unit. You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control (A.T.C.) function. Do the following: 1) Turn off the unit and turn it on again. 2) Select only the Spin Cycle. 3) Press the Start/Pause to drain the water. If it still does not drain, call for service. Call for service. Redistribute the load, press the Start/Pause button. Lid is open when washer is running. Close the lid tightly and restart the cycle. If the code reappears, call for service. Your washer failed to lock the lid. Close the lid tightly and restart the cycle. If the code reappears, call for service. The door will not unlock. Jammed Key. Make sure the lid is firmly closed. Push the Power button to turn off your washer, then turn it on again. If the code reappears, call for service. Call for service Motor not running properly. Communication error between SUB PBA and MAIN PBA Restart the cycle pressing the Start/Pause button. If the code reappears, call for service. Call for service. troubleshooting _33

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troubleshooting
_33
INFORMATION CODES
The Washer may display information codes to help you understand what is occurring with your Washer better.
CODE SYMBOL
MEANING
SOLUTION
The Water Level sensor is not
working properly.
Call for service.
Your Washer has tried to fill but
was unsuccessful.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
If you use a Flood Safety Device, then please
remove the device and connect the water hoses
directly to the unit.
Check if the hot water supply
hose is connected
You must connect the hot water supply hose
because hot water is supplied by the Auto
Temperature Control (A.T.C.) function.
Your washer is not draining. It can
also mean that the unit senses a
small clog while draining.
Do the following:
1) Turn off the unit and turn it on again.
2) Select only the Spin Cycle.
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.
Your Washer has tried to fill but
has not reached the proper water
level.
Call for service.
Unbalanced load prevented your
Washer from spinning.
Redistribute the load, press the Start/Pause
button.
Lid is open when washer is
running.
Close the lid tightly and restart the cycle. If the
code reappears, call for service.
Your washer failed to lock the lid.
Close the lid tightly and restart the cycle. If the
code reappears, call for service.
The door will not unlock.
Make sure the lid is firmly closed.
Push the Power button to turn off your washer,
then turn it on again. If the code reappears, call
for service.
Jammed Key.
Call for service
Motor not running properly.
Restart the cycle pressing the Start/Pause
button. If the code reappears, call for service.
Communication error between
SUB PBA and MAIN PBA
Call for service.
05 troubleshooting