Samsung WA45T3200AW/A4 User Manual - Page 53

Inverter Communication problem, High temperature heating check.

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No Code Meaning Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is positioned correctly, depending on the connection type. 5 5C • Clean the debris filter as it may be clogged. • Make sure the drain hose is straightened all the way to the drain system. • If the information code remains, contact a customer service centre. The electronic control needs to be checked (Over Voltage Error). • Check the PCB and wire harness. 6 9C1 • Check if power is supplied properly. • If the information code remains, contact a customer service centre. Low voltage detected • Check if the power cord is plugged in. 7 9C2 • If the information code remains, contact a customer service centre. Inverter Communication problem • Check the Inverter PCB and wire harness. 8 AC6 • If the information code remains, contact a customer service centre. Operating the washer with the door open. 9 dC • Make sure the door is properly closed. • Make sure laundry is not caught in the door. High temperature heating check. 10 HC • If the information code remains, contact a customer service centre. Troubleshooting WA3200T_DC68-03850D-00_EN.indd 53 English 53 5/13/2020 2:40:28 PM

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English 53
Troubleshooting
No
Code
Meaning
5
5C
Water is not draining.
•
Make sure the drain hose is not frozen or clogged.
•
Make sure the drain hose is positioned correctly, depending
on the connection type.
•
Clean the debris filter as it may be clogged.
•
Make sure the drain hose is straightened all the way to the
drain system.
•
If the information code remains, contact a customer service
centre.
6
9C1
The electronic control needs to be checked (Over Voltage Error).
•
Check the PCB and wire harness.
•
Check if power is supplied properly.
•
If the information code remains, contact a customer service
centre.
7
9C2
Low voltage detected
•
Check if the power cord is plugged in.
•
If the information code remains, contact a customer service
centre.
8
AC6
Inverter Communication problem
•
Check the Inverter PCB and wire harness.
•
If the information code remains, contact a customer service
centre.
9
dC
Operating the washer with the door open.
•
Make sure the door is properly closed.
•
Make sure laundry is not caught in the door.
10
HC
High temperature heating check.
•
If the information code remains, contact a customer service
centre.
WA3200T_DC68-03850D-00_EN.indd
53
5/13/2020
2:40:28 PM