Samsung WA46CG3505AVA4 User Manual - Page 56
Problem, Action, The spin basket or, drain/supply hose is, frozen., Water drains out, immediately.,
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Troubleshooting Problem The spin basket or drain/supply hose is frozen. Water drains out immediately. Stains on clothes. Has odors. Thumping sound Action • Use warm water to help loosen the water supply hoses and drain hose, and then disconnect them. Soak them in warm water. • Fill the spin basket with warm water, and then wait for about 10 minutes. • Put a hot towel on the drain hose connector. • Reconnect the water supply hoses and drain hose, and then check if water is supplied properly. • Make sure the drain hose is not clogged, and is hung over the drain hose hook. Fill the spin basket halfway with water, and try spinning again. • Lift the end of the drain hose to prevent water from draining. Fill the spin basket halfway with water, and then run the Spin cycle after releasing the drain hose. • Make sure the drain hose is installed correctly. See the pages 24 and 25. Adjust the position of the drain hose as instructed. • Select an appropriate cycle for the laundry. Use the HEAVY DUTY cycle for stained clothes. • Apply a recommended amount of detergent as instructed by the detergent manufacturer. • Clean the magic filter (if it comes with your washer) on a regular basis. • Excessive suds collect in recesses and can cause foul odors. • Run a SELF CLEAN cycle to sanitize periodically. • Dry the washing machine interior after a cycle has finished. • Heavy wash loads may cause a thumping sound, and it is normal. • If the thumping sound continues, the washer may be out of balance. Stop the washer and redistribute the load in the washer. If a problem persists, contact a local Samsung service center. Troubleshooting 56 English Untitled-20 56 2023-06-22 6:12:09