Samsung WA50R5200AW/US User Manual - Page 54
Problem, Action, Does not drain and/or, spin., Start/Pause Hold to, Start, Load is wet at the end
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Troubleshooting Problem Does not drain and/or • spin. • • • • Load is wet at the end of the cycle. • • • • • Leaks water. • • • • • • • Excessive suds. • Action Check the fuse or reset the circuit breaker. Make sure the electrical voltage is normal. Make sure the washing machine is plugged in. Make sure the drain hose is pointed downward. (Natural drain models only) Make sure the drain hose is not clogged. Make sure the drain hose is not kinked. Straighten the drain hose. If there is a drain restriction, call for service. Close the door, and then press or tap Start/Pause (Hold to Start). For your safety, the washing machine will not spin unless the door is closed. Use the High or Extra High spin speed cycle. (Applicable model only) Use high efficiency (HE) detergent to reduce oversudsing. The load is too small. Small loads (one or two items) may become unbalanced and not spin completely. Make sure all hose connections are tight. Make sure the water supply hoses' rubber washers are in the correct position. Screw the hoses on tightly again. See pages 19 through 22. Make sure the end of the drain hose is correctly inserted and secured to the drain system. Avoid overloading. Use high efficiency (HE) detergent to prevent oversudsing. Make sure the water supply hose is not kinked. If the water supply pressure is too strong, water may leak. Close the water tap a little. Make sure water is not leaking from the water tap. If it is, repair the water tap. Use high efficiency (HE) detergent to prevent oversudsing. Reduce the detergent amount for soft water, small loads, or lightly soiled loads. Don't use Non-HE detergent. Troubleshooting 54 English