Samsung WA54M8750AV/A4 User Manual - Page 58

Troubleshooting Problem Action Fills with the wrong temperature water. • Fully open both water taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct water taps. Flush water lines. • Disconnect the hoses and clean the mesh filters. The water inlet mesh filters may be clogged. See page 53. • While the washing machine fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal. • While the washing machine fills, you may notice just hot and/or just cold water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature. • While the washing machine is operating, press or tap START/ Door (Lid) locked or will PAUSE to stop the washing machine. not open. • It may take a few moments for the door lock mechanism to disengage. Does not drain and/or spin. • Check the fuse or reset the circuit breaker. • Make sure the electrical voltage is normal. • Make sure the washing machine is plugged in. • Make sure the drain hose is pointed downward. (Natural drain models only) • Make sure the drain hose is not clogged. • Make sure the drain hose is not kinked. • Straighten the drain hose. If there is a drain restriction, call for service. • Close the door, and then press or tap START/PAUSE. For your safety, the washing machine will not spin unless the door is closed. Load is wet at the end of the cycle. • Use the High or Extra High spin speed cycle. (Applicable model only) • Use high efficiency (HE) detergent to reduce oversudsing. • The load is too small. Small loads (one or two items) may become unbalanced and not spin completely. Troubleshooting 58 English