Samsung WF45T6000AV/A5 User Manual - Page 49
Problem, Action, Does not drain and, or spin., Start/Pause Hold to Start, The door does not, open.,
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Problem Action Does not drain and/ or spin. • Make sure the drain hose is neither kinked nor obstructed all the way to the drain system. If there is a drain restriction, call for service. • Make sure the debris filter is not clogged. • Close the door and press or tap Start/Pause (Hold to Start). For your safety, the washer will not tumble or spin unless the door is closed. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is connected to a drain system that is not clogged. • If the washer is not supplied with sufficient power, the washer temporarily will not drain or spin. As soon as the washer regains sufficient power, it will operate normally. The door does not open. • Press or tap Start/Pause (Hold to Start) to stop the washer. • It may take a few moments for the door lock mechanism to disengage. • Make sure all the water in the drum is drained. • The door may not open if water remains in the drum. Drain the drum and open the door manually. • Make sure the door lock light is off. The door lock light turns off after the washer has drained. • If the washer is paused after the water is supplied, the door cannot be opened until one minute has passed. If draining occurs followed by the information code on the display, the door will not open until 3 minutes after the washer has stopped or the power is turned off. Excessive suds. • Make sure you use the recommended types and amounts of detergent. • Use high efficiency (HE) detergent to prevent oversudsing. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. • Don't use Non-HE detergent. Cannot add additional • Make sure the remaining amount of detergent and fabric detergent. softener is not over the limit. Troubleshooting Untitled-7 49 English 49 4/2/2020 2:58:09 PM