Samsung WV60M9900AW/A5 User Manual - Page 72

Troubleshooting Information codes If the washer fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Upper washer Lower washer 1 1C 1C - dC 1 dC - 1 dC4 - 1 dC1 dC1 1 LC LC Action Check the water level sensor. • Power off and then power the washer on after 2-3 minutes, and then try again. • Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process. The door is open. • Close the door, and then press START/PAUSE to resume operation. The top door is open. • Close the top door, and then press START/PAUSE to resume operation. The protective cover is open. • Close the protective cover, and then press START/PAUSE to resume operation. Check the door switch. • Power off and then power the washer on after 2-3 minutes, and then try again. Check for water leaks. • Power the washer off, and then check the drain system for any leaks. Once the leak issue is resolved, power the washer on after 2-3 minutes. • Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process. Troubleshooting 72 English FlexWash_WV9900M_DC68-03768A-07_EN.indd 72 2019-05-23 PM 2:55:28