Samsung YP-C1H User Manual (user Manual) (ver.1.0) (English) - Page 23
Customer Support, Troubleshooting
View all Samsung YP-C1H manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 23 highlights
Troubleshooting The software doesn't work q Refer to the System Requirements The player does not work and the LCD displays nothing. q Check the battery capacity q Check to see if the battery is inserted to the right poles ( + , - ) q After connecting it to PC, execute YP-C1 Updater in the desktop to update the product. In PLAY mode, music is not played after pressing the q Check to see if MP3 or WMA files are saved in the built-in memory. q Check to see if the HOLD button is locked. button Files cannot be downloaded. q Check to see if the driver is installed correctly in the computer. q Check the connection between the player and PC. q Check and/or replace the battery, turn on the play's power. q Operating system limits the number of files you can save. Please save your music files by creating a subfolder. q Check if the memory is full. Backlight does not work. q Check the backlight setup. q When the battery power is low, the backlight will go out. The buttons do not work. q Check setting of Hold switch. q Remove the battery once and then insert it again. 44 Troubleshooting The player keeps being turned off. q In Stop mode, the power is automatically turned off after ten seconds (changes depending on settings). q Check to see if there are files saved in it. Something's wrong with play time displayed during Play mode. q Check to see if a VBR file is paying. LCD window is dark q Check Contrast The file name is not displayed correctly. q Move to [Settings] ➔ [Language] ➔ [ID3-Tag] in the Menu and then change the language setting. There is a file saved in the player, but "No File" appears in the screen. q After checking whether the folder is played, use the Navigation function to change the folder. q After connecting it to PC, execute YP-C1 Updater in the desktop to update the product. I cannot properly connect it to PC. q Win98 : Try to connect again after installing the driver. q WinME : Remove the driver program and press the Start in the desktop to execute Windows Update. After selecting important update and service pack, execute update all. q Win2000/XP : Try to connect it again after rebooting PC. 45