Sanyo DP46142 Owner Manual - Page 25

English HELPFUL HINTS - Problems / Solutions If you are having problems with your HDTV, check this trouble shooting chart to find one or more possible solutions. Before returning your HDTV, please visit our website at http://www.sanyoctv.com or call us toll free at 1-800877-5032 We can Help! Problem: Check these Conditions: Try these Solutions: Page No. No picture, sound (Digital Picture) ‡ Check the antenna / external connections. ‡ There may be a station trouble, no signal broadcast. ‡ Adjust antenna. ‡ Try a different channel. ‡ Execute Auto program in the ANT/ Cable setup menu. ‡ MUTE function may be turned ON. ‡ Adjust Volume. 7-9, 11 No Caption ‡ Check if station is broadcasting a Closed - Caption signal. ‡ Select another channel. ‡ Press the CAPTION button to select captioning mode. 9, 16, 18 Cannot display picture on a full screen ‡ Press the PIX SHAPE button on the remote control to change settings. 9, 13, 18 Poor Picture/ Sound (watching Analog) ‡ Check if the program is in color. ‡ Try a different channel. ‡ Check the antenna / external connections. ‡ Execute Reset to defaults in the Picture or Audio menu. ‡ Color or Tint may be misadjusted. ‡ Execute Reset to defaults in the ‡ There may be a station trouble. PICTURE menu. ‡ MUTE function may be turned ON. ‡ Adjust the Volume or Image. 7 - 9 13 - 14 "No Signal" message appears on screen ‡ Check the Audio / Video connections. ‡ Check the external equipment connections. ‡ Check the external equipment settings. ‡ Check the antenna connection. ‡ Press the INPUT button on the remote control. 7 - 12, 19 22 - 23 Pixilation of Digital image ‡ Execute Signal meter in the ANT/ Cable setup menu to check the signal strength. ‡ Turn antenna, install signal booster. ‡ Install outdoor Digital antenna. 7, 22 - 23 Cannot select or scan some channels ‡ Channel may be removed from memory. ‡ Check antenna connections. ‡ No digital signal being broadcasted. ‡ Weak Signal. ‡ Select Manual program to add channels or start Auto program in ANT/Cable setup menu. ‡ Turn antenna, install signal booster. 7, 22 - 23 No Cable channels above number 13 ‡ Check ANT/Cable setup menu, ANT in item should set to Cable. ‡ Set ANT in item to Cable, Select All channels and press OK button to search for Cable channels in ANT/Cable setup menu. 22 - 23 Remote Control will not operate TV ‡ Check batteries. ‡ Check if the TV is Plugged in. ‡ Replace batteries. ‡ Aim remote control at front of TV. 7, 9 Cabinet makes popping sound ‡ This is a normal condition during warm - up and cool down of the plastic cabinet parts. 25