Seagate ST3160023AS Product Manual - Page 44

Customer Service Operations Warranty Service Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warrantyrelated issues. Resellers or end users of drive products should contact their place of purchase or one of the Seagate CSO warranty centers for assistance. Have your drive's "ST" model number and serial number available. Data Recovery Services Seagate offers data recovery services for all formats and all brands of storage media. Our Data Recovery Services labs are currently located in North America. To get a free quick quote or speak with a case management representative, call 1-800-475-0143. Additional information, including an online request form and data loss prevention resources, is available at www.datarecovery.seagate.com. Authorized Service Centers In some locations outside the US, you can contact an Authorized Service Center for service. USA/Canada/Latin America support services Seagate Service Centers Presales Support Call center Americas Toll-free 1-877-271-32851 Technical Support Call center Americas Toll-free 1-800-SEAGATE2 Direct dial +1-405-324-47301 Direct dial +1-405-324-47002 FAX +1-405-324-4704 FAX +1-405-324-3339 Customer Service Operations Warranty Service Call center USA, Canada, Mexico and Latin America Brazil Jabil Industrial Do Brasil LTDA4 Toll-free 1-800-468-34723 - Data Recovery Services Call center USA, Canada, and Mexico Toll-free 1-800-475-01435 Direct dial - +55-11-4191-4761 Direct dial +1-905-474-2162 FAX / E-mail +1-956-664-4725 +55-11-4191-5084 [email protected] FAX 1-800-475-0158 +1-905-474-2459 1Hours of operation are 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 6:00 P.M., Monday through Friday (Central time). 2Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday (Central time). 3Hours of operation are 8:00 A.M. to 5:00 P.M., Monday through Friday (Central time). 4Authorized Service Center 5Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday, and 9:00 A.M. to 5:00 P.M., Saturday (Eastern time). 36 Barracuda 7200.7 Serial ATA Product Manual, Rev. N