Seagate ST9120822A ST9120822A Model Install Guide PDF - Page 2

Configuring the BIOS - not spinning

Page 2 highlights

Configuring the BIOS After completing the drive installation, restart your computer. Your computer may automatically detect your new drive. If your computer does not automatically detect your new drive, follow the steps below. 1. Restart your computer. While the computer restarts, run the system setup program (sometimes called BIOS or CMOS setup). This is usually done by pressing a special key, such as DELETE, ESC, or F1 during the startup process. 2. Within the system setup program, instruct the system to auto detect your new drive. 3. Save the settings and exit the setup program. When your computer restarts, it should recognize your new drive. If your system still doesn't recognize your new drive, see the troubleshooting section on this sheet. System manufacturer's operating system restore CD Refer to your mobile system documentation for specific instructions on restoring the operating system on your newly installed hard drive. Many computers require the use of an operating system restore CD, originally shipped with the system, to reload the operating system on the hard drive. Microsoft operating system installation instructions For detailed information about installing a Microsoft operating system on your new Seagate drive, refer to the Microsoft Knowledgebase article references below. To locate an article, go to http://support.microsoft.com and enter the article number in any search box on the Microsoft web site. For example, to view the Knowledgebase article for installing Windows XP on your new Seagate drive: 1. Open your browser. 2. Go to http://support.microsoft.com. 3. Enter 313348 in the Microsoft web site search box. 4. Press Enter. The article is displayed on your screen. Operating system Windows XP Windows 2000/NT Windows Me/98/95 Microsoft Knowledgebase article numbers 313348 308209 (see also: 175761) 255867 (see also: 166172) Preparing the drive using DiscWizard We recommend using DiscWizard Starter Edition to automatically partition and format your drive. DiscWizard software is available at www.seagate.com and is free. To run DiscWizard: 1. Insert your bootable DiscWizard Starter Edition diskette or CD and follow the instructions. DiscWizard will guide you through the installation process. 2. Boot your computer from the Windows operating system CD-ROM or from your system startup diskette with the Windows CD loaded. Follow the instructions provided on your screen. Troubleshooting If your drive is not working properly, these troubleshooting tips may help solve the problem. 1. Does the drive spin up? A spinning drive produces a faint whine and clicking noise. If your drive does not spin, check that the power connector and interface cable are securely attached. 2. Does the computer recognize the drive? Verify that the drive is enabled in the system CMOS or setup program. If not, select the auto detect option and enable it. If your drive has a problem, it may not be recognized by the system. If the operating system does not recognize the drive, you need to load your host adapter drivers. 3. Does FDISK detect the drive? Run the FDISK program located on your Windows startup diskette. Type fdisk/status to verify that your hard drive is present and recognized by the system. 4. I'm running Windows 98 and FDISK is not reporting the full capacity of my drive. Why? You need to upgrade your version of FDISK if you are using the diskettes or CD that came with your original Windows 95 or 98 operating system. Microsoft provides a free downloadable FDISK upgrade. See Microsoft Knowledgebase article number: 263044 located at http://support.microsoft.com. 5. Does ScanDisk find the drive defect-free? ScanDisk is a utility located on your Windows startup diskette that scans the drive for defects. If defects are detected, this may be an indication of a problem. 6. Why does my computer hang on startup? Verify that your system is ATA compatible. You need either an ATA-compatible motherboard connector or ATA host adapter to use this drive. Note. If these tips do not answer your question or solve the problem, contact your dealer or visit http://seatools.seagate.com to download SeaTools™ disc diagnostics software and more troubleshooting advice. Seagate support services For online information about Seagate products, visit www.seagate.com or e-mail your disc questions to [email protected]. If you need help installing your drive, consult your dealer first. If you need additional help, call a Seagate technical support specialist. Before calling, note your system configuration and drive model number. Africa Australia Austria Belgium China* Denmark France Germany Hong Kong Hong Kong† India Indonesia Ireland Italy Japan Malaysia Middle East +1-405-324-4714 1800-14-7201 0 800-20 12 90 00 800-47324283 800-810-9668 00 800-47324283 00 800-47324283 00 800-47324283 800-90-0474 001-800-0830-1730 1-600-33-1104 001-803-1-003-2165 00 800-47324283 00 800-47324283 0034 800 400 554 1-800-80-2335 +1-405-324-4714 Netherlands New Zealand Norway Poland Spain Sweden Switzerland Singapore Taiwan* Thailand Turkey United Kingdom USA/Canada/ Latin America Other European countries 00 800-47324283 0800-443988 00 800-47324283 00 800-311 12 38 00 800-47324283 00 800-47324283 00 800-47324283 800-1101-150 00-800-0830-1730 001-800-11-0032165 00 800-31 92 91 40 00 800-47324283 1-800 SEAGATE or +1-405-324-4700 +1-405-324-4714 *Mandarin †Cantonese Warranty. To determine the warranty status of your Seagate disc drive, contact your place of purchase or visit our web site at www.seagate.com for more information. Return Merchandise Authorization (RMA). Run SeaTools to diagnose your drive before requesting a return authorization. In addition, please verify that your drive is defective by following the troubleshooting checklist in this guide. Seagate offers comprehensive customer support for all Seagate drives worldwide. Seagate customer service centers are the only facilities authorized to service Seagate drives. Drive return procedures vary depending on geographical location and are subject to current international trade regulations. Shipping the drive Caution. Back up the data before shipping. Seagate assumes no responsibility for data lost during shipping or service. Shipping drive in an unapproved container voids the warranty. Pack the drive with original box and packing materials. Use no other materials. This prevents electrical and physical damage in transit. Electromagnetic compliance for the European Union. This model complies with the European Union requirements of the Electromagnetic Compatibility Directive 89/ 336/EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993. Compliance of this drive, as a system component, was confirmed with a test system. We cannot guarantee that your system will comply. The drive is not meant for external use (without properly designed enclosure, shielded I/O cable, etc.). Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umgebungstempeatur von 60°C vorgesehen ist. 2. Zur Befestigung des Lufwerks werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maximale Länge der Schrauben im Chassis nicht merh als 3,3 mm und bei Befestigung an der Unterseite nicht mehr als 5,08 mm betragen. 3. Als Versorgungsspannugen werden benötigt: +5V +/- 5% 0,74A; +12V +/- 5% 2,8A 4. Die Versorgungsspannung muss SELV entsprechen. 5. Alle Arbeiten auf dem Festplattte dürfen nur von Ausgebiletem Serciepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftenschilder des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entspreche. © 2005 Seagate Technology LLC. All rights reserved Publication number: 100398877, Rev. A, December 2005, Printed in U.S.A. Seagate and Seagate Technology are registered trademarks of Seagate Technology LLC. Momentus and the Wave logo are registered trademarks or trademarks of Seagate Technology LLC. Other product names are registered trademarks or trademarks of their owners. Seagate reserves the right to change, without notice, product offerings or specifications.

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Configuring the BIOS
After completing the drive installation, restart your computer. Your com-
puter may automatically detect your new drive. If your computer does not
automatically detect your new drive, follow the steps below.
1.
Restart your computer. While the computer restarts, run the system
setup program (sometimes called BIOS or CMOS setup). This is usu-
ally done by pressing a special key, such as DELETE, ESC, or F1 dur-
ing the startup process.
2.
Within the system setup program, instruct the system to auto detect
your new drive.
3.
Save the settings and exit the setup program.
When your computer restarts, it should recognize your new drive. If your
system still doesn’t recognize your new drive, see the troubleshooting
section on this sheet.
System manufacturer’s operating system restore CD
Refer to your mobile system documentation for specific instructions on
restoring the operating system on your newly installed hard drive. Many
computers require the use of an operating system restore CD, originally
shipped with the system, to reload the operating system on the hard drive.
Microsoft operating system installation instructions
For detailed information about installing a Microsoft operating system on
your new Seagate drive, refer to the Microsoft Knowledgebase article ref-
erences below. To locate an article, go to http://support.microsoft.com
and
enter the article number in any search box on the Microsoft web site. For
example, to view the Knowledgebase article for installing Windows XP on
your new Seagate drive:
1.
Open your browser.
2.
.
3.
Enter 313348 in the Microsoft web site search box.
4.
Press Enter.
The article is displayed on your screen.
Operating system
Microsoft Knowledgebase article numbers
Windows XP
313348
Windows 2000/NT
308209 (see also: 175761)
Windows Me/98/95
255867 (see also: 166172)
Preparing the drive using DiscWizard
We recommend using DiscWizard Starter Edition to automatically partition
and
format
your
drive.
DiscWizard
software
is
available
at
www.sea
gate.com
and is free. To run DiscWizard:
1.
Insert your bootable DiscWizard Starter Edition diskette or CD and fol-
low the instructions. DiscWizard will guide you through the installation
process.
2.
Boot your computer from the Windows operating system CD-ROM or
from your system startup diskette with the Windows CD loaded. Follow
the instructions provided on your screen.
Troubleshooting
If your drive is not working properly, these troubleshooting tips may help
solve the problem.
1.
Does the drive spin up?
A spinning drive produces a faint whine and
clicking noise. If your drive does not spin, check that the power con-
nector and interface cable are securely attached.
2.
Does the computer recognize the drive?
Verify that the drive is
enabled in the system CMOS or setup program. If not, select the auto
detect option and enable it. If your drive has a problem, it may not be
recognized by the system. If the operating system does not recognize
the drive, you need to load your host adapter drivers.
3.
Does FDISK detect the drive?
Run the FDISK program located on
your Windows startup diskette. Type
fdisk/status
to verify that your
hard drive is present and recognized by the system.
4.
I’m running Windows 98 and FDISK is not reporting the full
capacity of my drive. Why?
You need to upgrade your version of
FDISK if you are using the diskettes or CD that came with your original
Windows 95 or 98 operating system. Microsoft provides a free down-
loadable FDISK upgrade. See Microsoft Knowledgebase article num-
ber: 263044 located at http://support.microsoft.com
.
5.
Does ScanDisk find the drive defect-free?
ScanDisk is a utility
located on your Windows startup diskette that scans the drive for
defects. If defects are detected, this may be an indication of a problem.
6.
Why does my computer hang on startup?
Verify that your system is
ATA compatible. You need either an ATA-compatible motherboard con-
nector or ATA host adapter to use this drive.
Note.
If these tips do not answer your question or solve the problem, con-
tact your dealer or visit http://seatools.sea
gate.com
to download
SeaTools™ disc diagnostics software and more troubleshooting
advice.
Seagate support services
For online information about Seagate products, visit www.sea
gate.com
or
e-mail your disc questions to [email protected].
If you need help installing your drive, consult your dealer first. If you need
additional help, call a Seagate technical support specialist. Before calling,
note your system configuration and drive model number
.
Africa
+1-405-324-4714
Netherlands
00 800-47324283
Australia
1800-14-7201
New Zealand
0800-443988
Austria
0 800-20 12 90
Norway
00 800-47324283
Belgium
00 800-47324283
Poland
00 800-311 12 38
China*
800-810-9668
Spain
00 800-47324283
Denmark
00 800-47324283
Sweden
00 800-47324283
France
00 800-47324283
Switzerland
00 800-47324283
Germany
00 800-47324283
Singapore
800-1101-150
Hong Kong
800-90-0474
Taiwan*
00-800-0830-1730
Hong Kong†
001-800-0830-1730
Thailand
001-800-11-0032165
India
1-600-33-1104
Turkey
00 800-31 92 91 40
Indonesia
001-803-1-003-2165
United Kingdom
00 800-47324283
Ireland
00 800-47324283
USA/Canada/
1-800 SEAGATE or
Italy
00 800-47324283
Latin America
+1-405-324-4700
Japan
0034 800 400 554
Other European
Malaysia
1-800-80-2335
countries
+1-405-324-4714
Middle East
+1-405-324-4714
*Mandarin
†Cantonese
Warranty.
To determine the warranty status of your Seagate disc drive, contact your
place of purchase or visit our web site at www.sea
gate.com
for more information.
Return Merchandise Authorization (RMA).
Run SeaTools to diagnose your drive
before requesting a return authorization. In addition, please verify that your drive is
defective by following the troubleshooting checklist in this guide. Seagate offers com-
prehensive customer support for all Seagate drives worldwide. Seagate customer
service centers are the only facilities authorized to service Seagate drives. Drive
return procedures vary depending on geographical location and are subject to current
international trade regulations.
Shipping the drive
Caution.
Back up the data before shipping. Seagate assumes no responsibility for
data lost during shipping or service.
Shipping drive in an unapproved container voids the warranty. Pack the drive with
original box and packing materials. Use no other materials. This prevents electrical
and physical damage in transit.
Electromagnetic compliance for the European Union.
This model complies with
the European Union requirements of the Electromagnetic Compatibility Directive 89/
336/EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and
Directive 93/68/EEC of 22 July 1993. Compliance of this drive, as a system compo-
nent, was confirmed with a test system. We cannot guarantee that your system will
comply. The drive is not meant for external use (without properly designed enclosure,
shielded I/O cable, etc.).
Sicherheitsanleitung
1.
Das Gerrät ist ein Einbaugerät, das für eine maximale
Umgebungstempeatur von 60°C vorgesehen ist.
2.
Zur Befestigung des Lufwerks
werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maxi-
male Länge der Schrauben im Chassis nicht merh als 3,3 mm und bei Befestigung an
der Unterseite nicht mehr als 5,08 mm betragen.
3.
Als Versorgungsspannugen wer-
den benötigt: +5V +/- 5% 0,74A; +12V +/- 5% 2,8A
4.
Die Versorgungsspannung
muss SELV entsprechen.
5.
Alle Arbeiten auf dem Festplattte dürfen nur von Ausge-
biletem Serciepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschrift-
enschilder des Laufwerkes.
6.
Der Einbau des Laufwerkes muss den Anforderungen
gemäss DIN IEC 950 VDE 0805/05.90 entspreche.
© 2005 Seagate Technology LLC. All rights reserved
Publication number: 100398877, Rev. A, December 2005, Printed in U.S.A.
Seagate and Seagate Technology are registered trademarks of Seagate Technology
LLC. Momentus and the Wave logo are registered trademarks or trademarks of
Seagate Technology LLC. Other product names are registered trademarks or trade-
marks of their owners. Seagate reserves the right to change, without notice, product
offerings or specifications.