Sharp MX-2651 User Manual FAQ - Color Advanced & Essential Series 2 - Page 9

General Problems ? Problem THE CONNECTED USB DEVICE CANNOT BE USED THE FINISHER/SADDLE FINISHER DOES NOT OPERATE STAPLING DOES NOT TAKE PLACE (INCLUDING SADDLE STITCH) PUNCHING DOES NOT TAKE PLACE THE STAPLING POSITION OR PUNCH POSITION IS NOT CORRECT FOLDING DOES NOT TAKE PLACE THE FOLD POSITION IS NOT CORRECT PREVIEW IMAGES OR THUMBNAIL IMAGES DO NOT APPEAR THE TOUCH PANEL DISPLAY IS DIFFICULT TO VIEW YOU WERE LOGGED OUT WITHOUT LOGGING OUT YOURSELF I DON'T KNOW WHERE THE IP ADDRESS SETTING IS I DON'T KNOW HOW TO CHANGE THE BACKGROUND COLOR OF THE HOME SCREEN I DON'T KNOW HOW TO ADD A SHORTCUT TO OR DELETE A SHORTCUT FROM THE HOME SCREEN I DON'T KNOW HOW TO RESTORE THE LARGE TEXT SETTING TO ITS ORGINAL STATE I DON'T KNOW HOW TO ADJUST THE TIME THE MACHINE ENTERS ENERGY SAVE MODE I FORGOT THE ADMINISTRATOR PASSWORD I DON'T KNOW WHOM TO CONTACT FOR MAINTENANCE AND SERVICE Check Is the USB device compatible with the machine? Is the connected USB device recognized correctly? Is the USB memory formatted as FAT32 or NTFS? Are you using a USB memory device with a capacity of more than 32 GB? Does a message appear indicating that you need to remove paper from the stapler compiler? Have functions been disabled by the administrator? Does a message appear instructing you to check the staple unit? Does a message appear instructing you to add staples? Is a different width of paper mixed in? Are there more sheets than can be stapled at once? Is a paper size that cannot be stapled included in the print job? Is the paper type setting of the tray selected in the printer driver set to a paper type that cannot be stapled? Does a message appear instructing you to check the punch module? Is a different size of paper mixed in? Is a paper size that cannot be punched included in the print job? Is the tray selected in the printer driver set to a paper type that cannot be punched? Is the stapling position setting correctly? Are the punching positions setting correctly? Did the administrator enable the [Disabling of Duplex] setting? Are you using a paper type that has a specific front and reverse side? Is the original placed face up or face down correctly? Are there a number of jobs waiting to be executed? Is the brightness properly adjusted? Did Auto Clear activate? Page 19 19 19 19 20 20 20 20 20 20 20 20 21 21 21 21 21 21 21 21 22 22 22 22 The IP address is set in the Network Settings of Setting mode. 23 You can change the background color in "MFP Display Pattern Setting". 23 You can change a shortcut in "Edit Home". 23 Is large text mode enabled in the home screen? 23 Set the time the machine enters energy save mode in the Energy Save 24 settings of setting mode. Was the administrator password changed from the factory default 24 setting? Please check the customer support information. 24 9