Sharp MX-3111U MX-3111U Operation Guide - Page 811

TROUBLESHOOTING PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS Problem A one-touch individual key or group key cannot be stored. Point to check Has the maximum number of keys been stored? Have functions been disabled by the administrator? Solution Delete one-touch keys and group keys that are not being used. Check with your administrator. Some functions may have been disabled in the system settings (administrator). A one-touch individual key or group key cannot be edited or deleted. If the key is an individual key, is the key included in a group? Remove the key from the group and then edit or delete the key. (If the key is included in multiple groups, it must be removed from all groups.) ➞ System Settings > "Address Control" > "Address Book" If multiple group keys have been stored, print the Group List in "Sending Address List" in the system settings. The list will show where the key is stored. ➞ System Settings > "List Print (User)" > "Sending Address List" > "Group List" Is the key being used in a reserved transmission or a transmission in progress? Wait until the transmission is finished or cancel the transmission and then edit or delete the key. Is the key included in a program key? Remove the key from the program and then edit or delete the key. (If the key is included in multiple programs, it must be removed from all programs.) ➞ System Settings > "Address Control" > "Program" If multiple program keys have been stored, print the Program List in "Sending Address List" in the system settings. The list will show where individual and group keys are stored. ➞ System Settings > "List Print (User)" > "Sending Address List" > "Program List" Is the key that you wish to edit or delete stored as a relay destination of an F-code relay broadcast transmission? Remove the key from the relay destinations of the F-code relay broadcast transmission and then edit or delete the key. An individual or group one-touch key that is stored as a relay destination cannot be edited or deleted. ➞ System Settings > "Address Control" > "F-Code Memory Box" Have functions been disabled by the administrator? Check with your administrator. Some functions may have been disabled in the system settings (administrator). Has your administrator enabled a function that prevents editing/deleting? Check with your administrator. If your administrator has enabled settings such as "Inbound Routing Settings" (in the Web pages), editing/deleting will not be possible. 8-27 Contents