Sharp MX-6051 User Manual FAQ - Color Advanced & Essential Series 2 - Page 38

Fax Problems CHECKLIST Have functions been disabled by the administrator? Some functions may have been disabled in the setting mode. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. ? Problem TRANSMISSION DOES NOT TAKE PLACE THE TRANSMITTED FAX PRINTS OUT BLANK AT THE RECEIVING SIDE THE TRANSMITTED FAX IS REDUCED BY THE RECEIVING FAX MACHINE TRANSMISSION DOES NOT BEGIN AT THE SPECIFIED TIME PRINTING DOES NOT TAKE PLACE AFTER RECEPTION MANUAL RECEPTION/POLLING RECEPTION ARE NOT POSSIBLE THE RECEIVED IMAGE IS FAINT THE MACHINE DOES NOT BEGIN FAX RECEPTION DIALING IS NOT POSSIBLE YOU CANNOT TALK TO THE OTHER PARTY AN ADDRESS (A ONE-TOUCH INDIVIDUAL KEY OR GROUP KEY) CANNOT BE STORED AN ADDRESS (A ONE-TOUCH INDIVIDUAL KEY OR GROUP KEY) CANNOT BE EDITED OR DELETED I WANT TO CHECK THE SEND/RECEIVE HISTORY Check Is the telephone line connected securely? Is the correct dial mode set for your line? Is a busy signal received? Did a communication error occur? Does a message appear indicating that the memory is full? Does a message appear notifying you that the original size was not detected? Does the job status screen (completed jobs) or a transaction report indicate that the transmission was not successful? Did you place an original that is folded? Are the sub-address and passcode correct? (When using F-code communication) Is the original placed face up or face down correctly? If the receiving machine is using thermal paper, was the thermal paper loaded with the wrong side out? Has the rotation sending been set? Is the machine's clock set to the correct time? Is a transmission in progress? Does a password entry screen appear? Has cut-off printing been disabled in the setting mode (administrator)? Is forwarding (Inbound Routing function) enabled for a received fax? Is the paper other than the size that can be printed by fax reception loaded? Is little free memory remaining? Is the original that was faxed also faint? Has the reception mode been set to [Manual Reception] in the setting mode? Is little free memory remaining? Is the extension telephone connected? Is the external telephone enabled in setting mode? (When an external telephone is connected) Is the line busy? Did you dial using the speaker? Has the maximum number of keys been stored? Is the key being used in a reserved transmission or a transmission in progress? Have functions been disabled by the administrator? Has your administrator enabled a function that prevents editing/deleting? Press the [Sending History] key. (Send history only) Check with the [Job Status] key. Page 39 39 39 39 40 40 40 40 40 40 40 40 41 41 41 41 41 41 42 42 42 42 43 43 43 43 44 44 44 44 44 44 38