Sharp UX305 UX-305 Operation Manual - Page 108
Troubleshooting
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Chapter 11 Troubleshooting Problems and Solutions If you have any problems with your fax, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-800-BE SHARP. Answering machine hookup Problem The answering machine hookup does not operate properly. Check and remedy • Make sure your fax machine's reception mode is set to A.M. • Make sure your fax machine's TEL. LINE jack is connected to the wall jack. Make sure your fax machine's TEL. SET jack is connected to your answering machine's telephone line jack (not the answering machine's extension phone jack). • Make sure your answering machine's outgoing message is under 10 seconds. • Make sure that Option Setting 9 (Quiet Detect Time) is set to three or four seconds (see Chapter 8). • Make sure that the Distinctive Ring function is set to OFF SETTING (see Distinctive Ring in Chapter 7). • If you have checked all of the above and the hookup still doesn't operate properly, call the Customer Assistance Center. 106