Sharp XL-DK227N XL-DK227N Operation Manual - Page 33

Troubleshooting chart Many potential problems can be resolved by the owner without calling a service technician. If something is wrong with this product, check the following before calling your authorized SHARP dealer or service center. General Symptom The clock is not set to the correct time. When a button is pressed, the unit does not respond. No sound is heard. Possible cause Did a power failure occur? Reset the clock. (Refer page 15) Set the unit to the power standby mode and then turn it back on. If the unit still malfunctions, reset it. (Refer page 34) Is the volume level set to "0"? Are the headphones connected? Are the speaker wires disconnected? CD player Symptom Playback does not start. Playback stops in the middle or is not performed properly. Playback sounds are skipped, or stopped in the middle of a track. Possible cause Is the disc loaded upside down? Does the disc satisfy the standards? Is the disc distorted or scratched? Is the unit located near excessive vibrations? Is the disc very dirty? Has condensation formed inside the unit? Remote control Symptom The remote control does not operate. Tuner Symptom The radio makes unusual noises continuously. iPod Symptom No sound is produced. No image appears on the TV/monitor. iPod will not charge. XL-DK227N Possible cause Is the AC power cord of the unit plugged in? Is the battery polarity correct? Are the batteries dead? Is the distance or angle incorrect? Does the remote control sensor receive strong light? Possible cause Is the unit placed near the TV or computer? Is the FM antenna or AM loop antenna placed properly? Move the antenna away from the AC power cord if it's located nearby. Possible cause The iPod is not playing. The iPod is not properly connected to the unit. Is the AC power cord of the unit plugged in? The video cable is not properly connected. The TV/monitor's input selection is not properly set. Does the display shows "DOCK OK". Wrong iPod adaptor is used. The iPod is not making full contact with the iPod connector. The main unit is in stand-by mode. Using 3rd Generation iPod 33 References