Sony Ericsson W380i User Guide - Page 65

Troubleshooting, IMEI number, Common questions - problem

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Music key lock When the phone is closed you can use the music key lock to lock and unlock the music keys. To lock and unlock the music keys • Slide the music key lock switch. IMEI number Keep a copy of your IMEI (International Mobile Equipment Identity) number in case your phone should be stolen. To view your IMEI number • From standby press , , , , . Troubleshooting Why doesn't the phone work the way I want it to? Some problems will require you to call your network operator. For more support go to www.sonyericsson.com/support. Common questions I have problems with memory capacity or the phone is working slowly Restart your phone every day to free memory or do a Master reset. Master reset If you select Reset settings, the changes that you have made to settings will be deleted. If you select Reset all, in addition to your changes to settings, all contacts, messages, personal data, and content that you have downloaded, received or edited will also be deleted. To reset the phone 1 From standby select Menu > Settings > the General tab > Master reset > Reset settings. 2 Follow the instructions on the screen and select Continue. Troubleshooting 63 This is the Internet version of the User's guide. © Print only for private use.

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63
Troubleshooting
Music key lock
When the phone is closed you can use
the music key lock to lock and unlock
the music keys.
To lock and unlock the music keys
•
Slide the music key lock switch.
IMEI number
Keep a copy of your IMEI (International
Mobile Equipment Identity) number
in case your phone should be stolen.
To view your IMEI number
•
From standby press
,
,
,
,
.
Troubleshooting
Why doesn’t the phone work the way
I want it to?
Some problems will require you to call
your network operator.
For more support go to
www.sonyericsson.com/support
.
Common questions
I have problems with memory
capacity or the phone is working
slowly
Restart your phone every day to free
memory or do a
Master reset
.
Master reset
If you select
Reset settings
, the changes
that you have made to settings will be
deleted.
If you select
Reset all
, in addition to your
changes to settings, all contacts,
messages, personal data, and content
that you have downloaded, received
or edited will also be deleted.
To reset the phone
1
From standby select
Menu
>
Settings
> the
General
tab >
Master reset
>
Reset settings
.
2
Follow the instructions on the screen
and select
Continue
.
This is the Internet version of the User’s guide. ' Print only for private use.