Sony BDV-E870 Operating Instructions - Page 67
Additional Information, Operation
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Additional Information Symptom Problems and solutions There is no digital sound from • Set [Control for HDMI] in [HDMI Settings] of [System Settings] to [On] the HDMI OUT jack when using (page 60). Also, set [Audio Return Channel] in [HDMI Settings] of [System the Audio Return Channel Settings] to [Auto] (page 60). function. • Make sure that your TV is compatible with the Audio Return Channel function. • Make sure that an HDMI cable is connected to a jack on your TV that is compatible with the Audio Return Channel function. • The sampling frequency of the input stream is more than 48 kHz. The system does not output • Set [Audio Return Channel] in [HDMI Settings] of [System Settings] to [Off] sound correctly when connected (page 51). to a set-top box. Severe hum or noise is heard. • Check that the connecting cords are away from a transformer or motor, and at least 10 feet (3 meters) away from your TV set or a fluorescent light. • Move your TV away from the audio components. • Clean the disc. The sound loses stereo effect when you play a CD. • Select stereo sound by pressing AUDIO (page 39). The surround effect is difficult to • Check the surround setting (page 30). hear when you are playing a • Check the speaker connections and settings (pages 22, 52). sound track of Dolby Digital, DTS, or MPEG audio. • Depending on the BD/DVD, the output signal may not be the entire 5.1 channel. It may be monaural or stereo even if the sound track is recorded in Dolby Digital or MPEG audio format. The sound comes from the center • Depending on the disc, the sound may come from the center speaker only. speaker only. No sound is heard from the center speaker. • Check the speaker connections and settings (pages 22, 52). • Check the surround setting (page 30). • Depending on the source, the effect of the center speaker may be less noticeable. • A 2 channel source is being played. No sound or only a very lowlevel sound is heard from the surround speakers. • Check the speaker connections and settings (pages 22, 52). • Check the surround setting (page 30). • Depending on the source, the effect of the surround speakers may be less noticeable. • A 2 channel source is being played. The beginning of the sound is cut • Set the sound mode to "MOVIE" or "MUSIC" (page 39). off. • Select "A.F.D. STD" for "SUR.SETTING" (page 30). The sound effects are disabled. • The effects of SOUND MODE, "D.BASS," "NIGHT MODE," and "SUR.SETTING" may be disabled depending on the input stream (page 58). Distortion occurs in the sound of • Reduce the input level for the connected component by setting [Attenuate - a connected component. AUDIO] (page 58). Operation Symptom Radio stations cannot be tuned in. Problems and solutions • Check that the antenna (aerial) is connected securely. Adjust the antenna (aerial) or connect an external antenna (aerial) if necessary. • The signal strength of the stations is too weak (when tuning in with automatic tuning). Use direct tuning. 67US