Sony CCD TRV57 Operating Instructions - Page 67
Troubleshooting - problems
UPC - 027242565449
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Troubleshooting If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If "C: ss:ss" appears on the LCD screen or in the viewfinder, the self-diagnosis display function has worked. See page 70. In the recording mode Additional Information Symptom START/STOP does not operate. The power goes off. The image on the viewfinder screen is not clear. The SteadyShot function does not work. (CCD-TRV57/TRV67/TRV87 only) The autofocusing function does not work. The fader function does not work. (CCD-TRV87 only) The x indicator flashes in the viewfinder. The picture does not appear in the viewfinder. A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background. Cause and/or Corrective Actions • The POWER switch is set to OFF (CHARGE) or VTR (CCD-TRV87)/PLAYER (CCD-TRV17/TRV37/TRV57/ TRV67). c Set it to CAMERA. (p. 16) • STANDBY is set to LOCK. c Turn STANDBY to STANDBY. (p. 16) • The tape has run out. c Rewind the tape or insert a new one. (p. 15, 24) • The write-protect tab is set to expose the red mark. c Use a new tape or slide the tab. (p. 15) • The tape is stuck to the drum (moisture condensation). c Remove the cassette and leave your camcorder for at least 1 hour to acclimatize. (p. 73) • While being operated in the CAMERA mode, your camcorder has been in the standby mode for more than 5 minutes. c Turn STANDBY down once and then up again. (p. 16) • The viewfinder lens is not adjusted. c Adjust the viewfinder lens. (p. 19) • STEADYSHOT is set to OFF in the menu settings. c Set it to ON. (p. 55) • The SteadyShot function does not work when the wide mode is set to 16:9FULL. • FOCUS is set to MANUAL. c Set it to AUTO. (p. 44) • Shooting conditions are not suitable for autofocus. c Set FOCUS to MANUAL to focus manually. (p. 44) • The digital effect function is working. c Cancel it. (p. 38) • The video heads may be dirty. c Clean the heads using the Sony V8-25CLD cleaning cassette (not supplied). (p. 74) • The LCD panel is open. c Close the LCD panel. (p. 17) • The contrast between the subject and background is too high. This is not a malfunction. A vertical band appears when you shoot a very bright subject. • This is not a malfunction. (Continued on the following page) 67