Sony CDP-NW10 Utility for In-Wall Unit Software User Manual - Page 34

Chapter 3 Additional Information This chapter provides you with additional information that will help you understand and maintain your system. Troubleshooting If you have problems while using the Utility for In-Wall Unit software, check the items below. If the problem persists, contact your nearest Sony dealer or a customer support center. Display The window does not respond or the responses are wrong. , Turn off the Unit by pressing X/1 (POWER) on the Unit and the AC power unit, turn the Unit and AC power unit back on, and then quit and restart the Utility for In-Wall Unit software. , Start another software program that you use frequently, and confirm that the computer is functioning normally. , Uninstall Utility for In-Wall Unit software and then re-install it again. A Unit is not displayed on the "Music Source" list in the "Utility for In-Wall Unit Music Menu" window. , Make sure that the Unit is properly connected. Refer to the Installer's manual. Check network settings on your computer. , Turn off the Unit by pressing X/1 (POWER) on the Unit and the AC power unit, turn the Unit and AC power unit back on, and then quit and restart the Utility for In-Wall Unit software. An MP3 file is not displayed in a track list. , The MP3 track does not have the extension ".MP3" (or ".mp3"). , The MP3 track does not reside in a watched folder specified in the "Import" tab window. , Click "Rebuild Database" for the shared folder that includes the MP3-format file in the "Server Setup, powered by DiXiM" window. , Media server is not running. Start Media Server (page 22). Continue to the next page l Chapter 3 Additional Information 34