Sony DCR-TRV280 Camera Operations Guide - Page 88

When the [Confirm Device Removal] screen appears, Right-click [My Computer], then click [Properties]. - windows 7 driver

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Symptom For TRV280: The image does not appear on the screen of the Windows computer when using the USB cable. Cause and/or Corrective Actions cThe USB driver has been registered incorrectly as the computer was connected to your camcorder before the installation of the USB driver was completed. Follow the procedure below to install the USB driver correctly. For Windows 98*/Windows 98SE/Windows Me * When copying or playing the pictures on a tape using a computer, the operation is not guaranteed on Windows 98. 1 Check that your camcorder is connected to a computer. 2 Right-click [My Computer], then click [Properties]. The [System Properties] screen appears. 3 Click the [Device Manager] tab. 4 If devices below are already installed, right-click them, then click [Remove] to delete them. For copying and viewing pictures recorded on a tape • [USB Audio Device] in the [Sound, video and game controllers] folder • [USB Device] in the [Other devices] folder • [USB Composite Device] in the [Universal Serial Bus Controller] folder 5 When the [Confirm Device Removal] screen appears, click [OK]. 6 Turn off the power of your camcorder, disconnect the USB cable, then restart the computer. 7 Place the CD-ROM in the disc drive of your computer. 8 Follow the steps below and try to install the USB driver again. 1 Double-click [My Computer]. 2 Right-click [PICTUREPACKAGE] (Disc drive)*. * Drive names (such as (E:)) may vary depending on the computer. 3 Click [Open]. 4 Double-click [Driver]. 5 Double-click [Setup.exe]. b Note • Deleting anything other than [USB Audio Device], [USB Device], and [USB Composite Device] may cause malfunction of your computer. 88 Troubleshooting

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Troubleshooting
88
For
TRV280:
The image does not appear on the
screen of the Windows computer
when using the USB cable.
c
The USB driver has been registered incorrectly as the computer was
connected to your camcorder before the installation of the USB driver
was completed. Follow the procedure below to install the USB driver
correctly.
For Windows 98
*
/Windows 98SE/Windows Me
* When copying or playing the pictures on a tape using a computer, the
operation is not guaranteed on Windows 98.
1
Check that your camcorder is connected to a computer.
2
Right-click [My Computer], then click [Properties].
The [System Properties] screen appears.
3
Click the [Device Manager] tab.
4
If devices below are already installed, right-click them,
then click [Remove] to delete them.
For copying and viewing pictures recorded on a
tape
• [USB Audio Device] in the [Sound, video and game
controllers] folder
• [USB Device] in the [Other devices] folder
• [USB Composite Device] in the [Universal Serial Bus
Controller] folder
5
When the [Confirm Device Removal] screen appears,
click [OK].
6
Turn off the power of your camcorder, disconnect the
USB cable, then restart the computer.
7
Place the CD-ROM in the disc drive of your computer.
8
Follow the steps below and try to install the USB driver
again.
1
Double-click [My Computer].
2
Right-click [PICTUREPACKAGE] (Disc drive)*.
* Drive names (such as (E:)) may vary depending on the computer.
3
Click [Open].
4
Double-click [Driver].
5
Double-click [Setup.exe].
b
Note
•
Deleting anything other than [USB Audio Device], [USB Device], and
[USB Composite Device] may cause malfunction of your computer.
Symptom
Cause and/or Corrective Actions