Sony DCR TRV330 Operating Instructions - Page 125
Types of trouble and their solutions
UPC - 027242584174
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Troubleshooting - Troubleshooting - Types of trouble and their solutions If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If "C:ss:ss" appears on the screen or the display window, the self-diagnosis display function has worked. See page 130. In the recording mode Symptom START/STOP does not operate. The power goes off. The image on the viewfinder screen is not clear. The SteadyShot function does not work. The autofocusing function does not work. The picture does not appear in the viewfinder. You cannot record in the LP mode. A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background. Cause and/or Corrective Actions • The POWER switch is not set to CAMERA. c Set it to CAMERA. (p. 19) • The tape has run out. c Rewind the tape or insert a new one. (p. 18, 27) • The write-protect tab is set to expose the red mark. c Use a new tape or slide the tab. (p. 18) • The tape is stuck to the drum (moisture condensation). c Remove the cassette and leave your camcorder for at least 1 hour to acclimatize. (p. 139) • While being operated in CAMERA mode, your camcorder has been in the standby mode for more than 3 minutes. c Set the POWER switch to OFF (CHG) and then to CAMERA again. (p. 19) • The battery pack is dead or nearly dead. c Install a fully charged battery pack. (p. 11, 12) • The viewfinder lens is not adjusted. c Adjust the viewfinder lens. (p. 22) • STEADYSHOT is set to OFF in the menu settings. c Set it to ON. (p. 79) • 16:9WIDE is set to ON in the menu settings. c Set it to OFF. (p. 79) • FOCUS is set to MANUAL. c Set it to AUTO. (p. 47) • Shooting conditions are not suitable for autofocus. c Set FOCUS to MANUAL to focus manually. (p. 47) • The LCD panel is open. c Close the LCD panel. (p. 20) • The tape is the standard 8 tape. c Use Hi8 /Digital8 tapes. (p. 85) • The contrast between the subject and background is too high. This is not a malfunction. A vertical band appears when you shoot a very bright subject. Some tiny white spots appear on the screen. • This is not a malfunction. • Slow shutter, low lux or Super NightShot mode is activated. This is not a malfunction. (Continued on the following page) 125