Sony DSC-T100/R Cyber-shot® Handbook - Page 101

Deleting/Editing images, Computers, Your computer does not recognize your camera.

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Page 101 highlights

Troubleshooting Deleting/Editing images Your camera cannot delete an image. • Cancel the protection (page 53). • You are using the "Memory Stick Duo" with the write-protect switch, and the switch is set to the LOCK position. Set the switch to the recording position (page 111). You have deleted an image by mistake. • Once you have deleted an image, you cannot restore it. We recommend that you protect images (page 52), or use the "Memory Stick Duo" with the write-protect switch and set the switch to the LOCK position (page 111) to prevent accidental erasure. Computers You do not know if the OS of your computer is compatible with the camera. • Check "Recommended computer environment" on page 72 for Windows, and page 88 for Macintosh. "Memory Stick PRO Duo" is not recognized by a computer with a "Memory Stick" slot. • Check that the computer and the Memory Stick Reader/Writer support "Memory Stick PRO Duo". Users of computers and Memory Stick Readers/Writers made by manufacturers other than Sony should contact those manufacturers. • If "Memory Stick PRO Duo" is not supported, connect the camera to the computer (pages 75 and 88). The computer recognizes the "Memory Stick PRO Duo". Your computer does not recognize your camera. • Turn on the camera. • When the battery level is low, install the charged battery pack, or use the AC Adaptor (not supplied). • Set [USB Connect] to [Mass Storage] in [ Main Settings 2] (page 61). • Use the cable for multi-use terminal (supplied) (page 75). • Disconnect the cable for multi-use terminal from both the computer and the camera, and connect it again firmly. • Disconnect all equipment other than the camera, the keyboard and the mouse from the USB connectors of your computer. • Connect the camera directly to your computer without passing through a USB hub or other device (page 75). • The software (supplied) is not installed. Install the software (page 73). • Your computer does not properly recognize the device because you connected the camera and your computer with the cable for multi-use terminal before you install the software (supplied). Delete the erroneously recognized device from your computer, then install the USB driver (see the next item). 101 Troubleshooting

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101
Troubleshooting
Troubleshooting
Your camera cannot delete an image.
•
Cancel the protection (page 53).
•
You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 111).
You have deleted an image by mistake.
•
Once you have deleted an image, you cannot restore it. We recommend that you protect
images (page 52), or use the “Memory Stick Duo” with the write-protect switch and set the
switch to the LOCK position (page 111) to prevent accidental erasure.
You do not know if the OS of your computer is compatible with the camera.
•
Check “Recommended computer environment” on page 72 for Windows, and page 88 for
Macintosh.
“Memory Stick PRO Duo” is not recognized by a computer with a “Memory
Stick” slot.
•
Check that the computer and the Memory Stick Reader/Writer support “Memory Stick PRO
Duo”. Users of computers and Memory Stick Readers/Writers made by manufacturers other
than Sony should contact those manufacturers.
•
If “Memory Stick PRO Duo” is not supported, connect the camera to the computer (pages 75
and 88). The computer recognizes the “Memory Stick PRO Duo”.
Your computer does not recognize your camera.
•
Turn on the camera.
•
When the battery level is low, install the charged battery pack, or use the AC Adaptor (not
supplied).
•
Set [USB Connect] to [Mass Storage] in [
Main Settings 2] (page 61).
•
Use the cable for multi-use terminal (supplied) (page 75).
•
Disconnect the cable for multi-use terminal from both the computer and the camera, and
connect it again firmly.
•
Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
connectors of your computer.
•
Connect the camera directly to your computer without passing through a USB hub or other
device (page 75).
•
The software (supplied) is not installed. Install the software (page 73).
•
Your computer does not properly recognize the device because you connected the camera and
your computer with the cable for multi-use terminal before you install the software (supplied).
Delete the erroneously recognized device from your computer, then install the USB driver
(see the next item).
Deleting/Editing images
Computers