Sony DSCW1 Operating Instructions - Page 102

Start up the Picture Package Menu and check [Settings]., automatically start.

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Page 102 highlights

Symptom Your computer does not recognize your camera. You cannot copy images. After making a USB connection, "Picture Package" does not automatically start. The image cannot be played back on a computer. Cause • The camera is turned off. • The battery level is low. • You are not using the supplied USB cable. • The USB cable is not connected firmly. • [USB Connect] is not set to [Normal] in the SET UP settings. • The USB connectors on your computer are connected to other equipment besides the keyboard, the mouse, and your camera. • The camera is not connected directly to your computer. • The USB driver is not installed. • Your computer does not properly recognize the device because you connected the camera and your computer with the USB cable before you installed the "USB Driver" from the supplied CD-ROM. • The camera is not correctly connected to your computer. • You are not using the correct copy procedure for your OS. • You attempted to shoot using a "Memory Stick" formatted by a computer. - - - - Solution p Turn on the camera (page 17). p Use the AC Adaptor (not supplied) (page 16). p Use the supplied USB cable (pages 84 and 94). p Disconnect the USB cable from both the computer and the camera, and connect it again firmly. Make sure that "USB Mode" is displayed on the LCD screen (page 84). p Set it to [Normal] (pages 46 and 115). p Disconnect all equipment other than the keybord and the mouse from the USB connectors (page 82). p Connect the camera directly to your computer without passing through a USB hub or other device (page 82). p Install the USB driver (page 83). p Delete the erroneously recognized device from your computer (page 86), then install the USB driver (page 83). p Connect the camera and your computer correctly using the supplied USB cable (page 84). p Follow the designated copy procedure for your OS (pages 85, 86, 91 and 93). p Shoot using a "Memory Stick" formatted by your camera. p Start up the "Picture Package Menu" and check [Settings]. p Make a USB connection when the computer is turned on (page 84). p If you are using the "Picture Package" application software, click on help at the upper-right corner of each screen. p Consult the computer or software manufacturer. 102

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102
Your computer does not
recognize your camera.
•
The camera is turned off.
•
The battery level is low.
•
You are not using the supplied USB cable.
•
The USB cable is not connected firmly.
•
[USB Connect] is not set to [Normal] in the SET
UP settings.
•
The USB connectors on your computer are
connected to other equipment besides the
keyboard, the mouse, and your camera.
•
The camera is not connected directly to your
computer.
•
The USB driver is not installed.
•
Your computer does not properly recognize the
device because you connected the camera and
your computer with the USB cable before you
installed the “USB Driver” from the supplied
CD-ROM.
p
Turn on the camera (page 17).
p
Use the AC Adaptor (not supplied) (page 16).
p
Use the supplied USB cable (pages 84 and 94).
p
Disconnect the USB cable from both the computer and the
camera, and connect it again firmly. Make sure that “USB
Mode” is displayed on the LCD screen (page 84).
p
Set it to [Normal] (pages 46 and 115).
p
Disconnect all equipment other than the keybord and the mouse
from the USB connectors (page 82).
p
Connect the camera directly to your computer without passing
through a USB hub or other device (page 82).
p
Install the USB driver (page 83).
p
Delete the erroneously recognized device from your computer
(page 86), then install the USB driver (page 83).
You cannot copy images.
•
The camera is not correctly connected to your
computer.
•
You are not using the correct copy procedure for
your OS.
•
You attempted to shoot using a “Memory Stick”
formatted by a computer.
p
Connect the camera and your computer correctly using the
supplied USB cable (page 84).
p
Follow the designated copy procedure for your OS
(pages 85, 86, 91 and 93).
p
Shoot using a “Memory Stick” formatted by your camera.
After making a USB
connection, “Picture
Package” does not
automatically start.
—
—
p
Start up the “Picture Package Menu” and check [Settings].
p
Make a USB connection when the computer is turned on
(page 84).
The image cannot be
played back on a
computer.
—
—
p
If you are using the “Picture Package” application software,
click on help
at the upper-right corner of each screen
.
p
Consult the computer or software manufacturer.
Symptom
Cause
Solution