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Sony HDR-CX240 Help Guide - Page 340

Neither image nor sound is played on the connected TV., Images are not output from the HDMI OUT jack

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Help Guide Troubleshooting Print Find Digital HD Video Camera Recorder HDR-CX240/CX240E/PJ240/PJ240E/PJ270/PJ270E/PJ275 Neither image nor sound is played on the connected TV. Images are not output from the HDMI OUT jack, if copyright protection signals are recorded in the images. Notes on use 4 - 531 - 544 - 11(1) Copyright 2014 Sony Corporation 330

Section	Page
HDR-CX240/CX240E/PJ240/PJ240E/PJ270/PJ270E/PJ275	1
Table of Contents	3
How to Use	23
Model Information	96
Parts and controls (front/top)	98
Pa\rrts and controls (LCD monitor)	99
Parts and controls (side)	100
Parts and controls (back/bottom)	101
Screen indicators	103
Selecting items on the LCD monitor	105
Supplied items	106
Inserting the battery pack	107
Charging the battery pack using the AC Adaptor	109
Charging the battery pack using your computer	111
Turning the power on	113
Using this product supplying power from a wall outlet (wall socket)	114
Checking the remaining battery power	115
Setting the language, date and time	116
Adjusting the angle of the LCD monitor for easier viewing	117
Displaying items on the LCD monitor	118
Inserting a memory card	119
Types of memory card you can use with this product	121
Recording movies	122
Shooting photos	124
Zooming	126
Capturing photos during movie recording (Dual Capture)	127
Recording in mirror mode	128
Intelligent Auto	129
Playing movies and photos from the Event View screen	130
Screen display on the Event View screen	132
Playing back a short movie (Highlight Playback)	134
Changing the settings for Highlight Playback	136
Saving Highlight Playback (Scenario Save)	137
Playing back a saved scenario	138
Playing MP4 movies (HD movie)	139
Notes on editing	140
Deleting the selected images	141
Deleting by date	142
Dividing a movie	143
Capturing a photo from a movie	144
Viewing trajectory of a moving object	145
Notes on using the projector\r	146
Using the built-in projector	147
Using the projector for your computer or smartphone	149
Connecting this product to a high definition TV	151
Using BRAVIA Sync	152
On Photo TV HD	153
On the HDMI cable	154
Connecting this product to a non-high-definition TV	155
Using the PlayMemories Home software	156
Checking the computer system	157
Installing the PlayMemories Home software in your computer	158
Disconnecting this product from the computer	159
About the dedicated software for this product	160
Creating a Blu-ray disc	161
Creating a disc with a recorder	162
What you can do with the Wi-Fi function	164
Using your smartphone or tablet as a wireless remote commander	166
Using your smartphone or tablet as a wireless remote commander using the NFC function	168
Transferring movies (MP4) and photos to your smartphone or tablet	170
Transferring movies (MP4) and photos to your smartphone or tablet using the NFC function	172
Send to Computer	174
Playing images on a TV	175
Connecting to an Android smartphone or tablet	176
Connecting to an iPhone or iPad	178
Connecting to an NFC-enabled smartphone or tablet	180
About the PlayMemories Mobile software	182
Setting up menu items	183
How to use the keyboard (HDR-PJ275)	185
Movie	186
Photo	187
White Balance	188
Exposure	189
Focus	190
Low Lux	191
Scene Selection	192
Picture Effect	194
Fader	195
Self-Timer	196
SteadyShot (Movie)	197
Digital Zoom	198
Auto Back Light	199
Face Detection	200
Smile Shutter	201
Smile Sensitivity	202
Blt-in Zoom Mic	203
Wind Noise Reduct	204
Micref Level	205
Ctrl with Smartphone (HDR-PJ275)	206
My Button	207
Grid Line	208
Display Setting	209
REC Mode	210
Frame Rate	211
Dual Video REC	212
Image Size	213
Event View	214
Scenario	215
Send to Smartphone (HDR-PJ275)	216
View on TV (HDR-PJ275)	217
Send to Computer (HDR-PJ275)	218
Delete	219
Protect	220
Copy	221
Media Select (HDR-PJ270/PJ270E/PJ275)	222
Media Info	223
Format	224
Empty (HDR-PJ270/PJ270E/PJ275)	225
Repair Img. DB F.	226
File Number	227
Data Code	228
Volume	230
Motion Interval ADJ	231
Download Music (HDR-CX240/PJ240/PJ270/PJ275)	232
Empty Music (HDR-CX240/PJ240/PJ270/PJ275)	233
WPS Push (HDR-PJ275)	234
Access point settings (HDR-PJ275)	235
Edit Device Name (HDR-PJ275)	237
Disp MAC Address (HDR-PJ275)	238
SSID/PW Reset (HDR-PJ275)	239
Network Info Reset (HDR-PJ275)	240
TV Type	241
HDMI Resolution	242
CTRL FOR HDMI	243
USB Connect	244
USB Connect Setting	245
USB Power Supply	246
USB LUN Setting	247
Beep	248
Monitor Brightness	249
Airplane Mode (HDR-PJ275)	250
Language Setting	251
Power Save	252
Initialize	253
Demo Mode	254
Date & Time Setting	255
Area Setting	256
Charging time	257
Expected recording time with NP-BX1	258
Expected playback time with NP-BX1	259
Notes on recording movies	260
Expected recording time of movies	261
Expected number of recordable photos	262
Expected recording time of movies	263
Expected number of recordable photos	265
Bit-rate and recording pixels	266
Recording pixels and aspect ratio	267
About the AVCHD format	268
About the memory card	269
About the battery pack	271
On use and care	273
On connecting to a computer or accessory etc.	276
Notes on optional accessories	277
On moisture condensation	278
Notes on disposal/transfer the ownership of this product	279
On handling the LCD monitor	280
To clean the casing and the projector lens surface	281
About care and storage of the lens	282
Using this product abroad	283
World time difference	285
On trademarks	287
Notes on the License	289
Zoom magnifications	290
If you have problems	291
The power does not turn on.	292
This product does not operate even when the power is set to on.	293
The menu settings have been changed automatically.	294
This product gets warm.	295
A rattling noise is heard when this product is shaken.	296
Intelligent Auto is canceled.	297
The power abruptly turns off.	298
The POWER/CHG (charge) lamp does not light while the battery pack is being charged	299
The POWER/CHG (charge) lamp flashes while the battery pack is being charged.	300
The remaining battery power is not displayed correctly.	301
The battery pack is quickly discharged	302
Menu items are grayed out.	303
The buttons do not appear on the LCD monitor.	304
The buttons on the LCD monitor quickly disappear	305
There are dots in the shape of a grid on the monitor	306
The backlight of the LCD monitor turns off if you do not attempt to operate this product for a while	307
Operations using the memory card cannot be performed	308
Images stored on the memory card cannot be deleted.	309
The data file name is not indicated correctly or flashes.	310
Images cannot be played back or the memory card is not recognized	311
Pressing START/STOP or PHOTO does not record images	312
Photos cannot be recorded.	313
The access lamp remains lit or flashing even if recording has stopped.	314
The imaging field looks different	315
The actual recording time for movies is less than the expected recording time of the recording media	316
This product stops recording	317
There is a slight time lag between the moment when START/STOP is pressed and the actual movie recording starts or stops	318
The auto focus does not function	319
SteadyShot does not function	320
Images cannot be recorded or played back correctly	321
The subjects passing across this product very fast appear crooked.	322
Horizontal stripes appear on the images.	323
[Monitor Brightness] cannot be set.	324
Photos are recorded automatically.	325
Images cannot be played back	326
Photos cannot be played back.	327
The movie freezes	328
An icon appears on a thumbnail	329
No sound or only a quiet sound is heard during playback.	330
The wireless access point you want to connect to does not appear.	331
[WPS Push] does not work.	332
[Ctrl with Smartphone], [Send to Smartphone], [Send to Computer] or [View on TV] terminatesprematurely.	333
Cannot transfer movies to your smartphone	334
The shooting screen does not display smoothly	335
The NFC connection does not work	336
Unable to edit	337
A movie cannot be divided	338
The demonstration movies cannot be deleted.	339
Neither image nor sound is played on the connected TV.	340
The top, bottom, right, and left edges of images are trimmed slightly on a connected TV.	341
The image appears distorted on the 4:3 TV.	342
Black bands appear at the top and bottom of the LCD monitor of the 4:3 TV.	343
Images are not copied correctly	344
PlayMemories Home cannot be installed.	345
PlayMemories Home does not work correctly.	346
This product is not recognized by the computer	347
Self-diagnosis display	348