Sony HDR-CX675 Help Guide - Page 196
PlayMemories Home cannot be installed., PlayMemories Home does not work correctly., This product is
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You cannot copy images using the HDMI cable. An AV cable (sold separately) is not connected properly. Make sure that the cable is connected to the input jack of the device. Do not close the LCD monitor while copying files. Copying will be interrupted. [266] Troubleshooting Troubleshooting Connecting to a computer PlayMemories Home cannot be installed. An Internet connection is required to install PlayMemories Home. Check the computer environment or installation procedure required to install PlayMemories Home. [267] Troubleshooting Troubleshooting Connecting to a computer PlayMemories Home does not work correctly. Quit PlayMemories Home and restart your computer. [268] Troubleshooting Troubleshooting Connecting to a computer This product is not recognized by the computer. Disconnect all USB devices from the USB jack of your computer except the keyboard, mouse, and this product. Disconnect the USB Cable from the computer and restart the computer, then connect the computer and this product again in the correct order. When both the USB Cable and the Multi/Micro USB terminal of this product are connected to the external devices at the same time, disconnect the one that is not connected to a computer. [269] Troubleshooting Self-diagnosis display/Warning indicators Self-diagnosis display/Warning indicators