Sony KD-32XS945 Operating Instructions - Page 99
Channels, CableCARD - repair
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Other Info Other SETUP Channels Problem Cannot receive upper channels (UHF) when using an antenna TV is fixed to one channel Cannot receive any channels when using cable TV Cannot receive or select channels Some digital cable channels are not being displayed Possible Remedies ❏ Use Auto Program in the Channel Menu to add receivable channels that are not presently in the TV's memory (see page 84). ❏ Use Auto Program in the Channel Menu to add receivable channels that are not presently in the TV's memory (see page 84). ❏ Check your Channel Fix settings (see page 84). ❏ Use Auto Program in the Channel Menu to add receivable channels that are not presently in the TV's memory (see page 84). ❏ Use Auto Program in the Channel Menu to add receivable TV channels that are not presently in TV memory (see page 84). ❏ Certain cable TV companies have limitations on the broadcast of digital cable channels. Check with your cable TV company for more information. ❏ Check with your cable TV company if the channels are scrambled or encrypted. You will need a CableCARD or a separate set-top box to view those channels. ❏ Some optional digital cable broadcast formats may not be supported. If your cable TV company is broadcasting digital signals in unsupported broadcast formats, you will need a separate set-top box provided by your cable TV company to view those channels. ❏ The digital cable channel may be set to Hide in the Channel Menu (see page 85). ❏ Use the Digital Channels feature to search for new digital channels (see page 84). CableCARD Problem Problems using CableCARD or CableCARD services Cannot record CableCARD signals Possible Remedies ❏ Check that the CableCARD is inserted properly (see pages 41-42). ❏ The CableCARD must be activated by your local cable TV provider before you can receive digital cable TV services. See the activation instructions on pages 41-42. ❏ Check the Diagnostics and CableCARD menu options (see page 93). (This can be useful in providing information to an authorized technician or repair person.) ❏ Contact your cable TV company. ❏ Digital cable is a new technology and its signals cannot be recorded in traditional ways (for example, by using a VCR). If you are interested in recording these signals, you will need a digital cable ready recording device. Consult your retailer for more information. SETUP SETUP Other Info 98