Sony KDL-32EX40B Setup Guide (Operating Instructions) - Page 17
Additional Information, Troubleshooting, STANDBY, POWER - support
UPC - 027242784567
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Additional Information Additional Information Troubleshooting The TV will indicate any problems with the STANDBY indicator flashing in red. When the STANDBY indicator is flashing The self-diagnosis function is activated. 1 Count how many times the STANDBY indicator flashes between each three second break. For example, the indicator may flash three times, go off for three seconds, then flash again three times. 2 Press POWER on the TV to turn it off, disconnect the AC power cord, and contact Sony Customer Support (information provided on the front cover) with how many times the indicator flashes. When the STANDBY indicator is not flashing 1 Check the items in the tables below. (Also refer to "Troubleshooting" in the i-Manual.) 2 If the problem persists, contact Sony Customer Support (information provided on the front cover). Condition Explanation/Solution Picture There is no picture (screen • Check the antenna/cable connection. is dark) and no sound. • Connect the TV to the AC power, and press POWER on the TV. • If the STANDBY indicator lights up in red, press POWER on the remote control. Tiny black dots and/or bright dots appear on the screen. • The screen is composed of pixels. Tiny black dots and/or bright dots (pixels) on the screen do not indicate a malfunction. General The TV turns off automatically (the TV enters standby mode). • Check if the Sleep Timer, Timer, or Idle TV Standby is activated. • The Auto Shut-off function may be set to On. If Auto Shut-off is activated and TV receives no signal, the TV will automatically enter standby mode in 15 minutes. Check Auto Shut-off is activated under Eco feature of this TV. The remote does not function. • Replace the batteries. • Your TV may be in SYNC mode. Press SYNC MENU, select TV Control and then select Home (Menu) or Options to control the TV. The Parental Lock/ Parental Control Settings password has been forgotten. • Enter 4357 for the PIN code after selecting Password in Parental Lock of Preferences in the Settings menu. (PIN code 4357 is always accepted.) Sound is heard when turning on the TV or inserting a disc into the built-in BD player. • It is a sound of the built-in BD player working and not a malfunction. 17