Sony KV-24FV300 Primary User Manual - Page 43

Operating Instructions Troubleshooting If you are having a problem with your TV, try the suggestions below. If the problem persists, contact your nearest Sony Dealer. No picture, no
sound



Poor or no picture,
good sound

Good picture, no
sound
No color
Only snow appears
on the screen

Dotted lines or
stripes
Double images or
ghosts Cannot receive
higher number channels (UHF)
when using an antenna Make sure the power cord is plugged in. If a red light is flashing on the front of your TV for more than a few minutes, disconnect and reconnect the power cord to restore the TV. If the problem continues, call your local service center. Check the TV/VIDEO settings: when watching TV, set to TV; when watching video equipment, set to VIDEO (page 13). Make sure the batteries have been inserted correctly into the remote control (page 2). Try another channel, it could be station trouble. Adjust Picture in the Picture Controls menu under Video (page 19). Adjust Brightness in the Picture Controls menu under Video (page 19). Check the antenna and/or cable connections (page 4). Press so that MUTING disappears from the screen (page 13). Check your Audio settings. Your TV may be set to Auto-SAP or your Speakers might be Off (page 21). Adjust Color in the Picture Controls menu under Video (page 19). Check the Cable setting in the Channel Setup menu (page 22). Check the antenna and/or cable connections (page 4). Make sure the channel selected is currently broadcasting. Adjust the antenna. Move the TV away from other electronic equipment. Some electronic equipment can create electrical noise, which can interfere with TV reception. Check your outdoor antenna or call your cable service. Make sure Cable is set to Off in the Channel Setup menu (page 22). Perform Auto Program to add channels that are not presently in the memory (page 14). 35