Sony KV-27FS13 Primary User Manual - Page 53

Other Information Troubleshooting If you are having a problem with your TV, try the suggestions below. If the problem persists, contact your nearest Sony dealer. No picture, no sound Poor or no picture, good sound Good picture, no sound No color No signal Dotted lines or stripes Double images or ghosts Cannot receive higher number channels (UHF) when using an antenna
Make sure the power cord is plugged in.
If red light is flashing on the front of your TV for more than a few minutes, disconnect and reconnect the power cord to restore the TV. If the problem continues, call your local service center.
Check the TV/VIDEO settings: when watching TV, set to TV; when watching video equipment, set to VIDEO (page 15).
Make sure the batteries have been inserted correctly into the remote control (page 2).
Try another channel, it could be station trouble.
Adjust Picture in the Video menu (page 23).
Adjust Brightness in the Video menu (page 23).
Check the antenna and/or cable connections (page 3).
Press so that MUTING disappears from the screen (page 15).
Check your Audio settings. Your TV may be set to Auto-SAP (page 25).
Adjust Color in the Video menu (page 23).
Check the Cable setting in the Channel Setup menu (page 26).
Check the antenna and/or cable connections (page 3).
Make sure the channel selected is currently broadcasting.
Adjust the antenna.
Move the TV away from other electronic equipment. Some electronic equipment can create electrical noise, which can interfere with TV reception.
Check your outdoor antenna or call your cable service provider.
Make sure Cable is set to OFF in the Channel Setup menu (page 26).
Perform Auto Program to add channels that are not presently in the memory (page 17). 41