Sony KV-36XBR250 Operating Instructions - Page 41
Troubleshooting - specifications
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Troubleshooting Consult the table below; it suggests solutions to specific problems. Problem What it could be What you can do You want to restore the TV's factory settings • First, turn the TV on. Then while pressing the RESET button on the remote control, press the POWER button on the TV. The TV will turn itself off and then back on. When the TV turns on again, all settings will be reset, and the initial setup screen will appear. A red light keeps flashing on the • Your TV may need service. TV for more than a few seconds • Call your local Sony service center. TV makes a noise when turned on • This is a normal function of your TV. Screen is not lit and there is no sound • Power cord may not be plugged in. • Remote control batteries may not be inserted correctly. • TV/VIDEO setting may be incorrect. • Current program may exceed PARENTAL CONTROL settings. • Check your power cord. • Re-insert the batteries in your remote control. • Press TV/VIDEO until you receive a channel. • Check your PARENTAL CONTROL settings, (page 31). Poor or no picture (screen lit), good sound • VIDEO menu settings may not be adjusted correctly. • Readjust your VIDEO menu settings, (page 22). • Antenna/cable connections may be faulty. • Check your VIDEO LABEL settings, (page 25). • VIDEO LABEL inputs may be set to WEB. (This label darkens the screen for ideal WebTV viewing) Good picture, no sound • Sound may be set to MUTING. • Your TV may be set to SAP. • SPEAKER may not be set correctly. • Press MUTING. • Check the MTS setting in the AUDIO menu, (page 23). • Check your SPEAKER settings, (page 23). No color • Color settings may not be adjusted correctly. • Adjust the COLOR settings in the VIDEO menu, (page 22). Only snow and noise appear on the screen • CABLE may not be set correctly in the CHANNEL SET UP menu. • Antenna/cable connections may not be correct. • TV may be set to AUX mode. • Ensure that you have selected the correct CABLE mode in the CHANNEL SET UP menu, (page 26). • Press ANT on your remote control to change the input mode, (page 16). 35