Sony LFB10 Operating Instructions - Page 69

If the SETUP MODE/NET AV LED on the Base Station LF-B20/LF - locationfree base

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Problem Cannot connect to the Base Station. The connection is disconnected suddenly. Causes and remedies Have never once been able to connect: • If the SETUP MODE/NET AV LED on the Base Station LF-B20/LF- B10 lights amber, the automatic NetAV check has failed. Perform the NetAV check manually (1 "Performing the NetAV check" of "Base Station Settings" in "Part 1: LocationFree Base Station"). Can connect to the Internet from a computer at home, but there is no picture while away from home: • A communication connection with a download speed at least 300 kbps is recommended. Check your communication connection. • Is the computer you are using away from home connected to the Internet? Check to see if you can access any web sites, such as LocationFree Support web site, through your web browser. • Has security software been installed? If so, the firewall function of the security software may be causing the connection to disconnect. • Problems with the Internet connection may cause the connection to be disconnected. • For questions about Internet connections, contact your Internet Service Provider (ISP) or cable TV company. • LocationFree Support web site: sony.com/locationfree/faq/ Others 29

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Cannot connect to the Base Station.
Have never once been able to connect:
•
If the SETUP MODE/NET AV LED on the Base Station LF-B20/LF-
B10 lights amber, the automatic NetAV check has failed. Perform the
NetAV check manually (
1
“Performing the NetAV check” of “Base
Station Settings” in “Part 1: LocationFree Base Station”).
Can connect to the Internet from a computer at home, but
there is no picture while away from home:
•
A communication connection with a download speed at least 300 kbps
is recommended. Check your communication connection.
•
Is the computer you are using away from home connected to the
Internet? Check to see if you can access any web sites, such as
LocationFree Support web site, through your web browser.
The connection is disconnected
suddenly.
•
Has security software been installed? If so, the firewall function of the
security software may be causing the connection to disconnect.
•
Problems with the Internet connection may cause the connection to be
disconnected.
Problem
Causes and remedies
•
For questions about Internet connections, contact your Internet Service Provider (ISP) or cable TV company.
•
LocationFree Support web site: sony.com/locationfree/faq/