Sony MEX-N6000BH Operating Instructions - Page 25
Troubleshooting, General, Radio reception, CD playback
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Troubleshooting The following checklist will help you remedy problems you may encounter with your unit. Before going through the checklist below, check the connection and operating procedures. For details on using the fuse and removing the unit from the dashboard, refer to the installation/ connections manual supplied with this unit. If the problem is not solved, visit the support site on the back cover. General No power is being supplied to the unit. If the unit is turned off and the display disappears, the unit cannot be operated with the remote commander. Turn on the unit. No sound. The position of the fader control [FADER] is not set for a 2-speaker system. No beep sound. An optional power amplifier is connected and you are not using the built-in amplifier. The contents of the memory have been erased. The power supply lead or battery has been disconnected or not connected properly. Stored stations and correct time are erased. The fuse has blown. Makes a noise when the position of the ignition is switched. The leads are not matched correctly with the car's accessory power connector. During playback or reception, the demonstration mode starts. If no operation is performed for 5 minutes with [DEMO-ON] set, the demonstration mode starts. Set [DEMO-OFF] (page 20). The display disappears from/does not appear in the display window. The dimmer is set to [DIM-ON] (page 20). The display disappears if you press and hold OFF. Press OFF on the unit until the display appears. The connectors are dirty (page 23). The operation buttons do not function. The disc will not eject. Press TAG/CAT and (back)/MODE for more than 2 seconds to reset the unit. The contents stored in memory are erased. For your safety, do not reset the unit while you are driving. Radio reception Stations cannot be received. The sound is hampered by noises. The connection is not correct. If your car has built-in radio antenna (aerial) in the rear/side glass, connect an REM OUT lead (blue/white striped) or accessory power supply lead (red) to the power supply lead of a car's antenna (aerial) booster. Check the connection of the car antenna (aerial). If the auto antenna (aerial) will not extend, check the connection of the power antenna (aerial) control lead. Preset tuning is not possible. The broadcast signal is too weak. CD playback The disc does not play back. Defective or dirty disc. The CD-R/CD-RW is not for audio use (page 21). MP3/WMA files cannot be played back. The disc is incompatible with the MP3/WMA format and version. For details on playable discs and formats, visit the support site. MP3/WMA files take longer to play back than others. The following discs take a longer time to start playback. A disc recorded with a complicated tree structure. A disc recorded in Multi Session. A disc to which data can be added. The sound skips. Defective or dirty disc. USB playback You cannot play back items via a USB hub. This unit cannot recognize USB devices via a USB hub. A USB device takes longer to play back. The USB device contains files with a complicated tree structure. The sound is intermittent. The sound may be intermittent at a high-bit-rate of more than 320 kbps. Pandora® connection is not possible. Shut down the Pandora® application on the mobile device, and then launch it again. 25GB