Sony MHC-V77W Limited Warranty U.S. and Canada Only - Page 1
Sony MHC-V77W Manual
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Ii II 4-599-106 11 SONY® LIMITED WARRANTY U.S. and Canada only - 1 year Video & Audio Sony Electronics Inc. solely Mi.. purchases made. United.Statee and Sony of Canada Ltd:solely for purchases made in Canada (cOlieCtiVely "Sony")Warriantethie'product againstdefects in material or workmanship for the original owner and any subsequent end user owner(s) ("You" or "Your) for the time period Set forth above as set forth herein, Prirsitarit to this Limited Warranty; Sony will,•at its option, (i) repair the product using new or refurbished parte or (ii) replace the prodUct with a neWerirecertifiecViefUrblehed product of the 'same (or siMilar)Model. For purposeS of this Limited Warranty, "rocertifiecl".or "refurbished" means a producteripart-thatihoe boort-returned to its original specifications. In the event of atlefett, these are Your exClUsive remedies. Sony does notwarrant that the'operation•of the prOdUctwill be uninterrupted or error-free. T. Term: For the time period set forth above' froM the original date of purchaise'of•the product when purc• •hased directly from Sony or Sony authbriZed dealer (TO determine if a dealer is in the Sony authorized dealer network, please visit US: wWW.sony.cort/retailers: Canada: .httpe://cletilerlocatoreony.Ca/locator; or contact Sa• ny'directly)•,' Saony W• ill, at its option, repair or replace with a'new, recertified' of refurbished product or part, Thip Limited Warranty covers only the hardware components. packaged with the product. It does not cover any preclutt or part determined s•ep.arate accessories, technibal to be defective. l•r • assistance for hardware or software usage and it does not cover.any software products whether or not contained in the product, and other included content; any such software or other included content is provided "AS IS" unless expressly provided for in any enclosed software Limited Warranty or End User License. Agreement. Please refer to the End User Lidehse Agreement(s) included with the product for Your rights and obligations with respect to the software or other included content: If You• purchased an extended service plan, please refer to the service plan for the coverage, duration arid terms of service. EXtended service plans are not geverned by this Limited Warranty.: • To obtain warranty service, You must deliver the product, in either its.original packaging or. packaging affording an equal degree of protedtion to.a.Sony.a• uthorized service• center together with a dated purchase receipt In order to obtain warranty service. Sony cannot guarantee that it will be able to repair any product under this warranty or make a product exchange without risk to or loss of software or data. It is Your responsibility to remove or backup any removable media or parts, data, software or other materials You may have stored or preserved onYour product.It is likely that any media or parts, data, software,or other materials (like pictures, music,videos, etc.) will be lost or reformatted during service and Sony will not be responsible for any such damage or loss. Contact the following for specific instructions on how to obtain warranty service for Your product: For purchases made in the UNITED STATES: • Visit Sony's Website: www.sOny.com/support Or call the Customer Experience Center: 1-800-222-SONY (7669) To register Your product or for contact information to purchase accessories or parts go to Sony's'Website For purchases made in CANADA: Visit Sony's Website: WWw.sony,ca/support . . Or ball the'Customer Experience Center: 1,877,899-SONY (7669) To register Your product or for contact information to purchase accessories or parts go to Sony's Website On-site service for televisions of certalnaimensions may be available to a customer living within a 50km radius of an authorized Sony service facility;iproVided the: • residence can be accessed by an on-road service vehicle . • Repair/Replacement Warrenty:This• LiMited Warranty shall applY to any repair, replacement part or replaCemdnt, recertified ol' refurbished Prechtetfor the remainder of the original Limited Warranty. period or fohninety (90) days,.whichever. longer. Any parts or product replaced under this Limited VViarranty,will become the property of Sony. Any replacement, recertified or refurbished product. proyided underthis Limited Wanianty may, at Sony's.option, vary in'colo.r.ancl/er cosmetic design•frOm the original prat uCt.and may not include any.original engraving or similar atietorililationiperserialization,•I Sony is not the owner's responsible fer, •and this.Limited Warranty'does not cover, any damage'arising from a failure to operate Manual and safety instructions relating to the product's use and installation. This Limited Warranty only the product within its intended covers product issues Caused uses, or.otherwise follow by defects In material or workmanship during Ordinary consumer use. This Limited Warranty .close not cover products purchased from sources other than Sony or a Sony authorized dealer (including non-authorized online auctions)), or Issues due to: (i) outdoorexposure and.other acts of nature; (ii) power surges; (iii) accidentatclarnage; (iv) abuse; (v) limitations of technOlogy; (vi) cosmetic damage (vii) contact with liquid, heat, humidity or perspiration, send, smoke, or foreign materials; (viii) use of parts or supplies not sold or authorized by Sony; (ix) servicing not authorized peripherals/accessories; or performed bySciny.or (xii)modifications of or to a Sony authorized service center: (x) computer or Internet viruses,' bugs, any part of the product, including lirooting" or other moclifidations to control worms, or Trojan Horses; (xi) the behavior of the product or MalfunctiOriedite:th any factory installed operating' system; (xill) doneuitable parts such as batterlos; or (Riv) any pitch:id Whereithe factery-applied to the extent:title productincorporates,use of a display, please note.that a display contains hundreds of serial number thousands of has been individual alterrd pixels, or removed from the product. and displays typically contain FOrther, a small ntrinberof pielsthat do not function properly This Limited Warranty does not cover up to .01% piXel Outages (small dot picture elements that are.'clark or.incorrebtly illuminated). This. Limited Warranty does not cover Sony products sold "AS .IS" or "WITH ALL FAULTS" or consumables (such as fuses or disposable .batteries). Sony will not replace missing componentsfrom.any packaige purchased "Open.Box". or "AS IS". This Limited. arranty is Valid only Cl the United States.and Canada (as applicable). LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF• A•NY• EXPRESS OR IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY. OF ANY KIND AGAINST SONY BE GREATER THAN TI-IE ORIGINAL PURCHASE PRICE OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY DEALER. .. • 2 a DMuERRCAFTIiAoNrlTOIBFILIMITPYLOIERDFWITANRERSASNFTOIERS OR CONDITIONS: EXCEPT TO THE A PARTICULAR PURPOSE ON THIS EXTENT PROHIBITED PRODUCT IS LIMITED BY IN APPLICABLE LAW, ANY IMPLIED WARRANTY OF DURATION TO TI-IE DURATION OF THIS LIMITE.D WARRANTY. • lSimomitaetiojunrsisodricetixocnlussdioonnsomt aalylonwott.haeppelxyctlousYiooun.oTrhliismLitiamtiiotendoWf Ianrcr.aidnetnytagilvoersicYoonusespqeuceinfitcialel dgaaml raigghetss,aonrdaYlloouwmlimayitahtaiovnesoothnehr oriwghltosnwghainchimvaprliyedfrowmarjruarnistdyiclatisotns,tosojutrhisedaicbtoiovne. For purchases made in the U.S.: Read the following Dispute Resolution/Arbitration provision.carefully. It details Your rights 'and instructions 'should a dispute related to the product arise. What Happens If We HaVe A Dispute: Warranty,' or any service prOVided under Should a the terms dispute or clain1 arise related to the product, Your purchase and/or use of of this Lirnited•Werrarity (including any repair or replacement) rDispitte"); the You product, the terms of this Limited and Sony agree that the Dispute afiell be resolved 'exclusively through:binding arbitration. YOU DIVING' UP THE RIGHT TO LITIGATE:(0R-PARTICIPATE'IWAS UNDERSTAND AND A PARTY OR CLASS ACKNOWLEDGE THAT• BY AGREEING TO MEMBER) IN .ANY DISPUTES IN COURT/ -ARBITRATIOWYOU 'ARE You also -agree tbat•ANY DISPUTE RESOLUTION PROCEEDINGMILL ONLY„CONSIDERYOUR INDIVIDUAL-CLAIMS, AND BOTH PARTIES AGREE' NOTTO• HAVE ANY DISPUTE HEARD' S A CLASS ACTION,•REPRESENTATIVACTIONj•CONSOLIDATED ACTION;, OR PRIVATE ATTORNEY.GENERAL'ACTION. DeSpite the,aboVe,.You have the rightte litigateany DiapUte °Mani individual basis Inisrnall claims court el-Other similar court of 'Milted jilitlediction, to the extent•tho amettntiat Issue does not exceed $15,000, and as long as such court ha- s proper jurisdiction and all other requirements (including the amount in controversy) are satisfied.. Arbitration Instructions:' To begin Arbitration, eibitrator. The arbitration will be administered eitherYou or Sony must Make a written demand to in keeping with-the Expedited Proceduresiof the the,other for Commercial arbitration. Arbitration The Arbitration Rules and the will take plade before,a single Supplementary Proceedings faobaoulpflrtpAaCriAdnoodApnnir'tssoiiaouRtnemeuaveepller-nua-sRtrdsbsreunhylaaianCntleilstodYttnrooatdauttiicshrvtpeeifnue:RgfeteesuAeslseAe(s"vAaR.enUruadtleneexl(se8cx"s0ep)s'0eeoY)dnf7sotteh7uhse8ea,.i'nA7aTd8mmh7Seoi9soruinobndyartov'naaeIlesglAolrtrnewibnoeaigttbrdraplWietfrifooewbhnryweilb'n,Atiahttsldyetsr;hoaeetchrpdieAae.trcTaibolrhainbtelriiat(rr"fdtaiAollitenrAiosgAfnirfo"fo)ewm,r'eiwClslghottiaoVenki'nsrebiugeapmgptlhaipeneclri:secaW.anDIbnidnilsentcphinauaegrtnecrdypsoaouinprnutryatoty"favftiaehrdbeeneittiddrrWasfftehtoiaoeertnserb,t!w,yatwhniAlheld,AebcAreeleax,rispYirahenotaniuWirbseIelhvdfeilecleb,hoceraftJtpnYwhodoeeirnre'a..t'nfparS:pirYtbaloioicytnuraa/gbamteiloentinrdlafle,iiCSwdCooheovnerpeaynyr,l or state law shall govern the substance ofany Dispute during the arbitration. However;the FederalrArbitratIonActi9rUIS.C..§ 1, et seq.; will geVern the arbitration itself and not any state law omarbitration, The Arbitratpr's decision will be binding and final„except fora limited right of appeal antler the Fecleral.Arbitration Apt. . Opt-.Out Instructions. IF days of:the date' that You, YOU' DO' NOT purchased, the , . . WprIoScHluTdOt, (?B)EyDdOoiO. WNDritLteBnYtioTtIi•fIiEbaBllIONrDi'MINuGst,AbReiBitIiTaRilAwTtIoO' SNoPnRy OEVleIcStIrOonNic, Ts HInEcN.,:1(615)3Y5ouVmiaaEsstpnroiltliof,y Sony,' in writing Within 30 M7 1105, San Diego CA 92127, Attn:' Legal Department; ANbi(3) Your written riotifibiaticin riitist Include' (a) YOUr NAME,_ (b) your ADDRESS, (c) the DALE You purchased the preduot;.and (d) a clear statement that "YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ELECTRONICS'ENTITY THROUGH ARBiTRATION'AND/OR•BE BOUND BY TH CLASS 'ACTION WAIVR." '"''" '" " Opting out of this dispute resolutioEn procedure will not affect the coverage of the Limited Warranty in any way, and You will continue to enjoy the benefit of the Linriited Warranty. Printed' in Malaysia