Sony MZ-DN430PS Operating Instructions - Page 51

Troubleshooting, PC card / USB / IEEE1394 / Other

Page 51 highlights

Troubleshooting Please refer to the following steps if you encounter a problem while using SonicStage/MD Simple Burner. 1 Check the symptoms in this "Troubleshooting" section. 2 Check the symptoms in SonicStage Help when you use SonicStage. 3 If the problem cannot be solved after checking the above references. Check the following table and then consult your nearest Sony dealer. Computer • Manufacturer: • Model: • Type: Desktop type / Laptop type Name of operating system: RAM capacity: Hard disk drive (containing SonicStage/MD Simple Burner and audio data) • Capacity of the drive: • Free space: Version of the software • SonicStage Ver.2.31) • MD Simple Burner Ver.2.02) Error Message (if one appear): If an externally connected CD-ROM drive is used • Manufacturer: • Model: • Type: CD-ROM / CD-R/RW / DVD-ROM / Other ( ) • Type of connection to the computer: PC card / USB / IEEE1394 / Other ( ) If another device with USB connection is used • Name of the device (or devices): 1) To check the SonicStage software version, go to [Help] - [About SonicStage] in the SonicStage window. 2) To check the MD Simple Burner software version, go to [CONFIG] - [Version] in the MD Simple Burner window. 51

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51
Troubleshooting
Please refer to the following steps if you encounter a problem while using SonicStage/MD
Simple Burner.
1
Check the symptoms in this
Troubleshooting
section.
2
Check the symptoms in SonicStage Help when you use SonicStage.
3
If the problem cannot be solved after checking the above references.
Check the following table and then consult your nearest Sony dealer.
Computer
Manufacturer:
Model:
Type:
Desktop type / Laptop type
Name of operating system:
RAM capacity:
Hard disk drive (containing SonicStage/MD Simple Burner and audio data)
Capacity of the drive:
Free space:
Version of the software
SonicStage Ver.2.3
1)
MD Simple Burner Ver.2.0
2)
1)
To check the SonicStage software version, go to [Help]
[About SonicStage] in the SonicStage
window.
2)
To check the MD Simple Burner software version, go to [CONFIG]
[Version] in the MD Simple
Burner window.
Error Message (if one appear):
If an externally connected CD-ROM drive is used
Manufacturer:
Model:
Type:
CD-ROM / CD-R/RW / DVD-ROM / Other (
)
Type of connection to the computer:
PC card / USB / IEEE1394 / Other (
)
If another device with USB connection is used
Name of the device (or devices):