Sony MZ-RH1 Operating Instructions - Page 63
While the recorder is connected to the computer, Symptom, Case and/or corrective action
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Troubleshooting While the recorder is connected to the computer Symptom The recorder is not recognized by the computer. The recorder is not recognized as an external device in Windows Explorer. Even though the USB cable is used to connect the recorder, the display on the recorder does not indicate it is connected. "RECONNECT USB" appears in the display. Charging by USB bus power cannot be done. Case and/or corrective action The USB cable is not firmly connected. Connect the USB cable firmly to the recorder and the computer ( page 21). If the recorder is still not recognized, disconnect the USB cable, restart the computer, and then reconnect the USB cable. A USB hub is used. Connect the USB cable directly to the USB port of the computer. Network communication has failed. Disconnect the USB cable, wait at least 2 seconds, and then reconnect it. If the recorder is still not recognized, disconnect the USB cable, restart the computer, and then reconnect the USB cable. In the case of Windows 2000 Professional, if you disconnect a USB cable after turning on or restarting the computer, the computer may not recognize the recorder when you reconnect the USB cable. In this case, disconnect the USB cable, restart the computer, and then reconnect the USB cable. Try updating your operating system also. A disc is not inserted in the recorder. Check if a disc is inserted in the recorder. The software installation failed. Disconnect the recorder and install the software again ( page 20). The inserted disc is recorded in MD mode. Insert a disc recorded in Hi-MD mode. A blank 60/74/80-minute standard disc has been inserted with "Disc Mode" in the menu set to "MD". Set "Disc Mode" to "HiMD" ( page 59). It takes time to recognize SonicStage. Please wait. The other application software is running. Reconnect the USB cable after a while. If the computer still does not recognize the recorder, disconnect the USB cable, restart the computer, and reconnect the USB cable. You operated the recorder or the computer before the recorder was recognized by the computer. Reconnect the USB cable ( page 21). The battery compartment lid is not firmly closed. Reinsert the rechargeable battery and close the battery compartment lid firmly. The temperature of the battery-charging location is too low or too high. Charge the rechargeable battery within a temperature range of +5 °C (+41 °F) to +35 °C (+95 °F). Continued 63