Sony NW HD1 Operating Instructions - Page 41

Symptom The number of tracks that can be transferred to the player is not much. (Available recording time is short.) Audio data cannot be transferred back to your computer from the player. Audio data is transferred back to your computer and remaining transferable count increases without operations occasionally when the player is connected to the computer. The operation of the player becomes unstable while it is connected to the computer. "Failed to authenticate Device/ Media." is displayed on the computer screen when the player is connected to the computer. Case and/or corrective action  The free space in the hard disk of the player is not enough for the size of audio data you tried to transfer. Transfer back any unnecessary tracks to increase the free space ( page 31).  Data other than audio data is stored in the hard disk of the player. Move data other than audio data to the computer to increase the free space.  A computer other than the one used for transfer to the player is selected as the transfer target. Audio data cannot be transferred back to a computer other than the one used for transfer to the player.  The audio data has been deleted from computer you used to transfer to the player. The audio data cannot be transferred back to your computer if the track is deleted from the computer used to transfer to the player.  If a track is deleted from the player using the SonicStage software installed on a computer other than the one used for transfer to the player, the track will be transferred back automatically when the player is connected to the computer that you used for transfer to the player. Therefore, the remaining transferable count increases automatically.  A USB hub or USB extension cable is used. Connecting via a USB hub or USB extension is not guaranteed. Connect the dedicated USB cable directly to the computer.  The player is not connected to the computer properly. Quit the SonicStage software and verify the connection of the dedicated USB cable. Restart the SonicStage software. Others Symptom There is no beep sound when the player is operated. The player or the USB cradle gets warm. The sound is heard from the inside of the player. The player shakes. Case and/or corrective action  "Beep" is set to "Off." Set it to "On" ( page 28).  The player and the USB cradle may get warm when the battery is being charged and just after charging because of quick charge. Besides, the player and the USB cradle may get warm when transferring a large number of tracks. Leave the player aside for a while.  When the built-in hard disk of the player moves, the sound of operation may be heard, and the vibration of the player occurs. This is not a malfunction. Additional Information 41