Sony NW-MS7 SonicStage v2.0 Operating Guide - Page 23

Using the Network Walkman connected to your computer Problem The computer does not recognize your Network Walkman. Cause/Remedy The dedicated USB cable is disconnected. tConnect the dedicated USB cable. The driver file for the Network Walkman has not been installed. tInstall the SonicStage software for your Network Walkman using the supplied CD-ROM. Please wait for the authentication of the SonicStage software. Another application is running on the computer. tWait for a while and reconnect the dedicated USB cable. If the problem cannot be solved, disconnect the dedicated USB cable, restart the computer, and then reconnect the dedicated USB cable. A USB hub is used. tConnecting via a USB hub is not guaranteed. Connect the dedicated USB cable directly to the computer. 23