Sony NW-S4 SonicStage v2.0 Operating Guide - Page 21

Troubleshooting Please refer to the following steps if you encounter a problem while using SonicStage. 1 Check the symptoms in this "Troubleshooting" section. 2 Check the symptoms in SonicStage Help when you use SonicStage. 3 If the problem cannot be solved after checking the above references, check the following table and then consult your nearest Sony dealer. Computer • Manufacturer: • Model: • Type: Desktop type / Laptop type Name of operating system: RAM capacity: Hard disk drive (containing SonicStage and audio data) • Capacity of the drive: • Free space: Version of the software • SonicStage Ver. 2.01) Error Message (if one appear): If an externally connected CD drive is used • Manufacturer: • Model: • Type: CD-ROM / CD-R/RW / DVD-ROM / Other ( ) • Type of connection to the computer: PC card / USB / IEEE1394 / Other ( ) If another device with USB connection is used • Name of the device (or devices): 1) To check the SonicStage software version, go to [Help] - [About SonicStage] in the SonicStage window. 21