Sony NWZ-B135FRED Operation Guide - Page 25
Troubleshooting continued, Operation
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Troubleshooting (continued) 4 If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Operation Symptom There is no sound. Songs cannot be played. Cause/Remedy • The volume level is set to zero. Turn the volume up ( page 10). • The headphone jack is not connected properly. Connect the headphone jack properly ( page 10). • The headphone plug is dirty. Clean the headphone plug with a soft dry cloth. • No audio files are stored in the built-in flash memory. If "NO DATA" appears, transfer audio file(s) from the computer. • The battery power is consumed. Charge the battery fully ( page 15). If the player does not react, even after charging the battery, press the RESET button to reset the player ( page 47). • File content, such as a subscription, etc., is beyond the expiration/playback time restriction. A file that is beyond its expiration/playback time restriction cannot be played. Update the file using your software. 48 Symptom Cause/Remedy Noise is generated. • A device emitting radio signals, such as a mobile phone is being used near the player. When using such devices as mobile phones, keep them away from the player. • Audio data is damaged. Delete the audio file(s) then transfer again. When transferring audio files, close any other applications to avoid file damage. Buttons do not work. • The HOLD switch is set to the direction of the arrow (). Slide the HOLD switch to the opposite direction of the arrow () ( page 11). • The player contains moisture condensation. Wait a few hours to let the player dry. • The remaining battery power is low or insufficient. Charge the battery power by connecting to the computer ( page 14). If the player does not react, even after charging the battery, press the RESET button to reset the player ( page 47). Playback does not stop. • With the player, there is no difference between stopping and pausing. When you press the button, appears and playback pauses/stops. It takes time to start up the player. • It may take time to start up the player if many files or folders are stored on the player, or if audio data transferred to the player has a lot of ID3 tag information. Wait until the start-up animation appears. Continued 49 Troubleshooting