Sony NWZ-E344 Quick Start Guide - Page 2
Parts and Controls, Troubleshooting, Precautions
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Parts and Controls Front BACK/HOME button 5-way button*1 (play/pause/confirm) button / buttons / buttons Display VOL +*1/- button HOLD switch Rear OPTION/PWR OFF button Press to display the option menu. If you press and hold the OPTION/PWR OFF button, the screen turns off and the player enters standby mode. RESET button Use a small pin, etc. Strap hole USB connector Connect the supplied USB cable. Headphone jack *1 There are tactile dots. Use them to help with button operations. Troubleshooting If the player does not function as expected, try the following steps to resolve the issue. 1 Find the symptoms of the issue in "Troubleshooting" in the Operation Guide (PDF file), and try any corrective actions listed. For details on connecting to a computer, see the tables on the right. 2 Connect the player to your computer to charge the battery. You may be able to resolve some issues by charging the battery. 3 Press the RESET button with a small RESET button pin, etc. If you press the RESET button while operating the player, stored data and player settings may be lost. 4 Check information on the issue in the Help of each software. 5 Look up information on the issue on one of the customer support Web sites. About the customer support Web sites, see "For the latest information". 6 If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Symptom Cause/Remedy The player cannot The USB cable is not connected to a charge the USB connector on your computer battery. properly. Disconnect the USB cable, and then reconnect it. Use the supplied USB cable. The battery is charged in an ambient temperature out of the range of 5 °C (41°F) to 35 °C (95°F). Charge the battery in an ambient temperature of 5 °C (41°F) to 35 °C (95°F). The computer is not on. Turn on the computer. Your computer has entered Sleep or Hibernate status. Release the computer from Sleep or Hibernate status. [Connecting] or [Connected USB (MTP)] does not appear when connected to the computer with the supplied USB cable. The remaining battery power is insufficient. Charge the battery by connecting the player to a running computer for at least 5 minutes. The USB cable is not connected to a USB connector on your computer properly. Disconnect the USB cable, and then reconnect it. Use the supplied USB cable. A USB hub is being used. Connecting the player via a USB hub may not work. Connect the player directly to your computer using the supplied USB cable. Symptom Cause/Remedy [Connecting] or [Connected USB (MTP)] does not appear when connected to the computer with the supplied USB cable. The computer is running another software other than the one used for transferring. Disconnect the USB cable, wait a few minutes, and reconnect it. If the problem persists, disconnect the USB cable, restart the computer, and then reconnect the USB cable. [Connecting] or [Connected USB (MTP)] may not appear on the player, depending on the software environment that is running on your computer. Activate Windows Media Player, or Windows Explorer. The USB connector on your computer may have a problem. Connect the player to another USB connector on your computer. The player A USB hub or USB extension cable is becomes unstable being used. while it is Connecting the player via a USB hub connected to the or extension cable may not work. computer. Connect the player directly to your computer using the supplied USB cable. When double- Install the bundled software after clicking [Setup. installing Windows Media Player 11. For exe] to install the details on Windows Media Player 11, bundled software, refer to the following web site: [Setup.exe] does http://www.support.microsoft.com/ not execute, and the Properties window opens. To initialize (format) the player You can format the built-in flash memory of the player. If the memory is formatted, all files including the Operation Guide (PDF file) will be erased and all setting values returned to their defaults. Be sure to verify the files stored in memory prior to formatting, and then export any necessary files to the hard disk of your computer or other device beforehand. 1 Press and hold the BACK/HOME button until the [Home] menu appears. 2 Select [Settings] - [Common Settings] - [Format] - [Yes] - [Yes] in this order. Press the button to select the item, and then press the button to confirm. When initialization finishes, [Memory formatted.] appears. Note Do not format the built-in flash memory using Windows Explorer. If you format the built-in flash memory, format it on the player. Precautions About the headphones Avoid playing the unit at so loud a volume that extended play might affect your hearing. At a high volume outside sounds may become inaudible. Avoid listening to the unit in situations where hearing must not be impaired, for example, while driving or cycling. As the supplied headphones are of open-air design, sounds go out through the headphones. Remember not to disturb those close to you. Notice for customers: the following information is only applicable to equipment sold in countries applying EU directives The manufacturer of this product is Sony Corporation, 1-7-1 Konan, Minato-ku, Tokyo, Japan. The Authorized Representative for EMC and product safety is Sony Deutschland GmbH, Hedelfinger Strasse 61, 70327 Stuttgart, Germany. For any service or guarantee matters please refer to the addresses given in separate service or guarantee documents. Owner's Record The model and serial numbers are located on the back of the player. Record them in the space provided below. Refer to these numbers in the spaces whenever you call upon your Sony dealer regarding this product. Model No Serial No License and Trademark Notice Refer to the Operation Guide (PDF file). For the latest information If you have any questions or issues with this product, or would like information on compatible items with this product, visit the following web sites. For customers in the USA: http://www.sony.com/walkmansupport For customers in Canada: http://www.sony.ca/ElectronicsSupport/ For customers in Europe: http://support.sony-europe.com/DNA For customers in Latin America: http://www.sony-latin.com/index.crp For customers in other countries/regions: http://www.sony-asia.com/support For customers who purchased the overseas models: http://www.sony.co.jp/overseas/support/ Printed on 70% or more recycled paper.